The official community for the Creative Cloud desktop app.
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Since it didn't go any further, I canceled the update. After that I couldn't start Photoshop anymore! It is also no longer displayed in the update. Only "Install" is displayed in the applications!
This has happened a few times and it usually fixes itself, but this time it seems to be stuck. I've tried repairing, reinstalling, but nothing fixes it. The window for the Creative Cloud app is offset and I can't get to the right side of the view.
I was delighted to see, when I launched the CC app, that it asked me for feedback on the ‘Home’ page. I gave feedback, and explained how it’s just dreadful, and needs a serious redesign. We do not want to be bombarded with adverts, AI crap, suggestions, etc.99% of the time, I want to check for app updates, and then probably install those updates. That’s it. I can do EVERYTHING else from within the apps. Please, Adobe, make the CC app what is was maybe a year or two ago - a simple interface to manage apps, and not much else. We pay a lot of money for this, and I do not expect to be advertised and shouted at by this hideous mess of a monstrosity. PLEASE take on board some input from designers (who are, may I remind you, the vast majority of your market) and tell the marketing morons to go away and stay away, and stop throwing ugly adverts and suggestions at this poor app. Or preferably fire all the Adobe marketing morons whose sole job is to make the whole Adobe experience much, much wor
Bonjour, je travaille sur mac os et depuis plusieurs mois, mes applications ADOBE disparaissent en arrière plan quans je les déplace.
Hi first time posting, I wasn't sure where to direct this problem or what community discussion to put into.A week ago this started happening to my Creative Cloud Software.This problem is mostly present in CC and Premiere.PremiereThe timeline is glitching and won't play forward despite the video preview working. But can be previewed normally once the timeline in the Preview window is manipulated. Though, other software like Photoshop, Illustrator, and Acrobat are okay.Resolutions done:Repair CC.Fresh Reinstalls for all Adobe Software.PC Load testedChange Interface Colors.By any chance has anyone experienced this? Thanks in advance, and apologies again if this isn't the right forum to post into
Every time I export a png it makes the drop shadow look larger and further away. If I export as jpeg, it is normal. Even with old files where it used to export fine as pngs. It is driving me nuts!!! The only time it works is if I export as 300dpi, but I would like to export as 72dpi because they are sized for the web. This is happening with ALL of my InDesign files. There is nothing strange with them. They are not rotated. They don’t have global settings. They look fine on screen. This has been happening since around the beginning of the year and I have just been avoiding drop shadows hoping it would be fixed by now!! I am on a MacBook Pro 32GB memory, Apple M2 Pro and am using Adobe InDesign 21.2. I have uninstalled and reinstalled InDesign and no luck.
Hello Adobe Community, The latest Microsoft micromalware security update, 2026-02 Security Update (KB5077181) (26100.7840), is once again generating 0xc0000142 for the newest Adobe versions of Premiere Pro, Media Encoder, After Effects and Audition. Even Bridge is affected! Designers and writers report the latest InDesign also does not work. When attempting to open up Premiere Pro, the Event Viewer generates this information: Faulting application name: UIFlowService.exe, version: 2.58.163.25188, time stamp: 0xa18b8abcFaulting module name: MSVCP140.dll, version: 14.13.26020.0, time stamp: 0x5a39fef7Exception code: 0xc0000005Fault offset: 0x000000000001b93cFaulting process id: 0x2508Faulting application start time: 0x1DCA286DB729A9FFaulting application path: C:\Program Files (x86)\Power Automate Desktop\UIFlowService.exeFaulting module path: C:\Windows\SYSTEM32\MSVCP140.dllReport Id: d520dd69-379c-4bd5-a8f5-c19a9c99b539Faulting package full name: Faulting package-relative application ID:
Estimados:soy usuario registrado del paquete de Adobe (Creative Cloud Pro), con un plan anual que pago todos los meses y tengo problemas de funcionamiento con Acrobat: el programa se abre correctamente pero se cierra a los 2 segundos aproximadamente... y no se me permite desinstalarlo ni re-instalarlo, ni desde Creative Cloud Desktop (CCD) ni desde el administrador de aplicaciones de Windows 11. Si intento desisntalarlo desde CCD, también se interrumpe inmediatamente...
Sehr geehrte Damen und Herren,ich wende auf meine Importierten Fotos ein Preset an. Anschließend mache ich den Weissabgleich für das Foto (RAW). Ich passe den Weissabgleich wie folgt an:Alt:Temperatur: 5250Tönung: +5Neu:Temperatur: 4700Tönung: +16Ich gehe danach in der Bibliothek auf das geänderte Foto und kopiere jetzt die Entwicklungseinstellungen mit der rechten Maustaste.“Entwicklungseinstellungen > Einstellungen kopieren” und wähle dort nur “Grundeinstellungen > Weißabgleich” Danach markiere ich alle anderen Fotos und klicke mit der rechten Maustaste auf die Fotos und sage “Entwicklungseinstellungen > Einstellungen einfügen”. Danach speichere ich mit STRG + S noch alle Einstellungen in den Fotos.Wenn ich jetzt in das Entwickeln Menü wechsel und von Foto zu Foto gehe ist jedes zweite Foto mit aen alten Weissabgleichseinstellungen versehen. Die Fotos haben weiterhin die Temperatur von 5250 und eine Tönung von +5. Ich muss jetzt bei jedem Foto manuell dann den Weissabgleich
Steps to reproduceInstall CCDownload Premiere_Installer.dmg from adobe.com (https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/wam/download?...) Mount disk image Execute installerPost InstallCC launches (v6.9.0.618.5) Mac OS popup (CCLibrary) is damaged and can’t be opened shows up (subtext: file was downloaded on an unknown date)Suspected issueApp bundle contains an invalid symlink/Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app/Contents/js/node_modules/node-thumbnailgenerator/build/Release/AdobeJP2K.framework/AdobeJP2K -> Versions/Current/AdobeJP2Khowever Versions/Current is missing; only A exists Does anyone else observer the same behavior; Is there a fix available despite blindly trusting the bundle - which I won’t do.
Windows 11 Pro, latest build, Acer Predator PH18-73. 128GB Pop up menus are freezing the pre-release and published releeases, so that you have to crash the application to exit, then you have to restart again. Perfectly fine if you don't go anywhere near any pop-ups. To reproduce… Go into LrC or LR, choose an option from the menu bar, then the application freezes
no reconoce persona en Lightroom con la cámara Nikon Z6III
I had 3 folder librairy on adobe capture. One with 700assest two with 40assest. So almost800 patterns and graphs. Adobecapture app is showing 0 assests now.. I tried with cloud premium still nothing. All my work bot appearing on the app it should be on. They appear on express firefly and assets adobe website. But usuless there. Please help me with a real solution. Im on phone samsung. Been using adobe capture for years on different phones android.
Az Indesignben a szöveg csak fekete, cmyk pdf konverzió után is az.viszont az acrobat teljesen véletlenszerűen ezeket egyszer csak feketének, máskor 4 színesnek mutatja, véletlenszerűen.
was trying to save my adobe animate file to creative cloud with no success. tried putting it in my creative cloud folder and it said .fla wasn’t supported? really need to be able to work on this on multiple computers -- any help appreciated!!
La función de mascara en lightroon CC no me funciona desde que instale la versión macOS Tahoe 26.3.1. Adobe no me da una solución después de contacto von ellos en varias ocasiones. Estoy desesperado
I’ve been working with this document for a few years, and this wasn’t an issue last week!If I create a New document and place the InCopy text with a Hyperlink all works fine. Only the 18-20 white papers I am editing right now seem to lose the Hyperlink.These InCopy links have been working for me for TWO YEARS!I’m wondering if there is a script, or workaround for this issue that can force the Hyperlinks to be recognized?I’ve attached screenshots of adding the Hyperlink in InCopy, saving, and updating the modified link in InDesign. The Hyperlinks panel is showing alphabetically, so the Securing the ServiceNow AI Platform link should be added to the panel after the update. It is not, and this is happening on all my InCopy files now.Hyperlink added Shared Hyperlink Destination OFF Accessibility text addedAlso, if you create a Hyperlink in InCopy, edit it, add ACCESSIBILITY text, then save and close, both settings are lost when you reopen the file in InCopy. Shared Hyperlink Destination tur
depuis la MAJ, et la nouvelle façon d’utiliser les masques, j’ai un gros problème de tracé de masque, avec “masque de plume” cela ne s’anime pas.c’est UNIQUEMENT quand je modifie les chiffres dans l'onglet effet que le masque s’anime (change de position / echelle) mais lorsque je touche le masque dans "programme", et que je change de position / forme, les images-clés ne se modifient pas ! ça me rend dingue. Voici 2 captures d’écran qui illustrent cela. merci de bien vouloir m’aider !
As we all know, adobe accounts only allow 2 devices per account.This is nice, but frankly very annoying to use day to day when most users have multiple devices they work on. I myself have an ipad, work computer and home laptop, and am not able to efficiently use all three because of adobe's restricting policy. I have found through other online queries that many other users feel this way. It's very frustrating to have to log in and out, and turns me away from wanting to use adobe products long-term, when there are other softwares that don't restrict usage.
I am writing to address Adobe’s recent policy change regarding the Creative Cloud individual subscription, which now limits access to a single device at a time. This change is disruptive, deceptive, and blatantly exploitative.What HappenedFrom Adobe’s chat support:“After the update, the individual subscription can only be used on a single device at a time. Individual subscription is for personal use for the users. To access the subscription on multiple devices at the same time, we have Teams subscriptions.”For years, individual subscriptions allowed users to work on up to two devices simultaneously—a feature many of us relied on for our workflows. This update removes that ability, with no prior warning, and pushes users toward the more expensive Teams subscription.Why This Change is UnacceptableContradicts Adobe’s Past PoliciesAdobe has long marketed individual subscriptions with the ability to install and work on two devices simultaneously. Here’s a quote from previous policy document
NOTE: This is my second post regarding this issue. The first post I made got resolved and I don’t think there’s a a way to re-open the post. I replied to it “issue resolved itself” and that got marked as the Answer. But it actually did not resolve itself and presented itself again. The issue persists. Original Issue:I have a color theme that I use inside of Premiere Pro, to which I’ve imported to Libraries, that I use to quickly apply color variations to captions in Essental Graphics via eyedropper.Typical behavior: When I have text highlighted, I hit the eyedropper icon next to Appearance > Fill inside the Essential Graphics panel and choose a color from my color theme.Irregular behavior: I had a power outage blip a month ago, and since returning online with my computer, the color is now desaturated both visually, and when I use the eyedropper. It picks a completely different color than what the HEX code states. Meaning, the HEX is still correct, but the eyedropper does not choose
My Creative Cloud is not syncing to my files. It says "The Cloud isn't syncing. Make sure Creative desktop is updated or try restarting the app". I have done both of these things and more, I mainly want to access Adobe Illustrator files. I have a Windows 11. I can't seem to find an answer online, could anyone help with this?
Updated to latest software but still wont open.
Die Creative Cloud App. schein heute automatisch aktualisiert worden zu sein (Erstellungsdatum und Änderungsdatum von heute). Auf Grund des Intel Prozessors ist kein Update auf ein neueres Betriebssystem möglich.
3 problems to report:1) Ever since I updated creative cloud a few weeks ago, now the dropbox desktop icons (for dropbox desktop app) have disappeared. And I went over it with dropbox and they instructed me to go to System settings on mac → general → Login Items & Extensions, and scroll all the way down to the “extensions” section and find where its says “creative cloud” and hit the circle i icon, and toggle on and off “file provider” then my dropbox desktop app sync icons come back. Dropback says creative cloud is notorious for hyjacking desktop icons. I must note this fix is temporary and resurfaces later. I’ve provided a screenshot below of what the dropbox desktop app sync icons look like. 2) Ever since I updated creative cloud a few weeks ago, my external hard drives on the left hand panel are defaulting to the creative cloud app. 3)the authenticator app on firefox. when im on firefox it asks me to type in a number but doesnt give me a box to type it in. but when I go to safari
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