Get help and support for your membership services.
Recently active
Adobe Crash Processor service is running all the time on high CPU and slows down the computer making it impossible to work.The last 2 months I don't use Adobe products because of that issue. Afgter I have uninstalled everything the computer works fine. Now i needed to use lightroom and I have reinstaled it back , but it's the same .. Impossible to work, everything lags. I tried to get to a person trough chat but the AI agent just wouldn't forward me. I'm frustrated from this level of support about to cancel my subscription .
Hi,I’m currently a student, and the free Adobe CC plan is included in my tuition. I asked my school’s IT team if they could transfer the enterprise license to my personal account, but they said they can’t (which I’m a bit confused about, since my previous school was able to do it.) Now I have to manually move all my files, brushes, and fonts over to my school account, and it’s pretty inconvenient. I wonder would it be possible to transfer the enterprise license from my end instead of going through the school administrator? Thanks in advance 🫶🫶🫶!!!!
Bonjour, Je suis sur un mac. Depuis quelques semaines, l'application Creative Cloud ne s'ouvre plus. Quand je clique dessus, la fenêtre s'ouvre mais reste blanche et vide indéfiniement. Mon abonnement est bien toujours actif. Que faire ?
I imported some Lightroom albums into my Portfolio site and was able to choose any of them when creating a link associated with an image on its own page. That was a few weeks ago. Yesterday I uploaded a couple more albums from Lightroom (through the Integrations panel) and they show in the list of "Lightroom albums imported". However, if I try to link to either of the new albums from an image, only the previously uploaded set of albums are shown in the list of albums that I can link to. The new ones aren't shown even though Portfolio knows they were uploaded. They are viewable within the site like all the other albums, but I just can't create a link to them. I waited 24 hours to try again in case it was a sync issue, but the problem remains. Am I missing something?
I have a desktop computer which is using Windows 10 and a laptop using Windows 11. On both of them, I cannot create a new page on my portfolio site. I've deleted temp files, emptied cache, disabled my virus protection and even created a new restore point to no avail. However, I can do all other edits. It's not until I use a third computer that has no creative cloud or photoshop on it that I'm able to create a new page on my portfolio site. Does anyone have any suggestions?
Necesito desisntalar las aplicaciones de Adobe que no utilizo para liberar espacio en el disco C, ya que mi pC está muy lenta. Como se hace? Y no puedo utilizar las aplicaciones con fluidez, por ejemplo LRc.
After downloading the Adobe Creative Cloud file, I can't log in to the service. I keep getting a message that the login failed. Despite clearing the system of files, nothing helps. Consequently, I can't download the app.
I have emptied every folder in my Creative Cloud storage, including the deleted items. I can see no files in my Cloud, but I still get the message that my storage is full. How di I correct this?
Hi, CC says I got the 100 gb full and I can't load any file, but the folder is actually empty because I deleted everything that was there, anyway I can't do anything and it doesn't sync anymore because it's saying it's full.Thank you in advance
I use Adobe CC (mainly Indesign, Photoshop and Illustrator) in my work but only on an ad hoc basis. Can anyone suggest a (less expensive) solution to the monthly c.£50 subscription? Is there a way that I can dip in and out of CC as and when I need it?
Unter anderen Fehlercode 10000 und automatische AbmeldungSeit etwa 5–6 Monaten erhalte ich beim Aufrufen der Programme „Creative Cloud“, „Photoshop“ und „Illustrator“ ständig Fehlercodes und werde immer wieder ausgeloggt.Angeblich keine Internetverbindung und andere Fehler. Was macht Adobe für einen Mist?Die Software wurde über die Adobe Cloud installiert. Und läuft immer mal kurzzeitig. Was hat Adobe vor? Wollen Sie uns Kunden überprüfen und durchleuchten.Ständig kommen mehr Internetzugriffe seitens Adobe auf meinen Rechner. Wie geht ihr Kunden damit um? Oder bin ich der einzige, der diese Fehler hat?Wie kann man diese Fehle abschalten?
I'm working with a custom AEM component that includes the Core Image component (core/wcm/components/image/v3/image) inside it. The component renders correctly and includes the data-cmp-data-layer attribute in the anchor tag (for Adobe Data Layer) in some sites, but not in others, even though the component and content were cloned from a working site.The image component has the correct sling:resourceType = core/wcm/components/image/v3/imageThe <a> tag wraps the image in both places, but data-cmp-data-layer is missing only in the broken ones.No JS errors in the browser console, and the core component clientlibs are loading.Both sites use editable templates, and the page component extends core/wcm/components/page/v2/pageWhat else could cause the data-cmp-data-layer to be missing, specifically on cloned sites?Does the node name (e.g., image) or path affect how the data layer renders?Are there hidden dependencies between the template policy and the rendering of data-cmp-data-layer?Any
Hi! i can´t find the creative cloud folder on my mac. i have tried to download creative cloud several times but never get the creative cloud folder up...
Is the fantastic fold website currently down? I am having trouble exporting the 3D file, it just circles around, I've tried on both safari and google chrome.
Hi,does anyone know if we can get a live tech or person to help with creative cloud storage / reg cloud questions? thank you Geovanna
Neither Photoshop and Fresco are not syncing with Creative Cloud on iPadOS and iOS 16.5.1 (c). Nor can I download a cloud document. Photoshop and Fresco (both on iPad) cannot see each others files. I have:- Logged out of Creative Cloud and all adobe apps on my iPad and relogged in.- Deleted Creative Cloud on my iPad Hard reset iPad, re-downloaded and logged back in.- To make sure it wasn't my internet service I turned of wifi on iPhone and both created a new document and tried to open a cloud doc. Both failed.- Checked if any new PS or Fresco files created on iPad or iPhone are on Creative Cloud on iPad, iPhone, Mac, or web based Creative Cloud.- Files cannot be shared from either PS or Fresco on iPad or iPhone. What is working:- Illustrator on iPad syncs with Creative Cloud and can open cloud docs.- Illustrator and Photoshop on Mac are working as expected. I have not used Photoshop or Fresco on iPad in a couple of weeks, so not sure when this problem occurred. 
hi i have had an issue with adobe recently where i cant sign in at all. ill sign in and the page will load again and state "signed out of creative cloud. please sign in again to acces all adobe apps" to which i will try and sign in again and it will load the same thing again, as the title state i have tried everything on the adobe website. and tried soime other things that other members have tried. but i have had no luck with this. please if you can help me lol. thank you!!
Desde hace unos días estoy tratando de canjear un código de Adobe Creative Cloud que obtuve gracias a un canje en la aplicación de ASUS Armoury Crate (Por registrar mi tarjeta gráfica). Bueno, todo iba bien en el proceso hasta que llego a la parte de cambiar el código en el propio Adobe. Me sale que "la página no esta disponible" que es un error por parte de Adobe y que debo esperar un tiempo para volver a intentarlo. Ya espere 4 días y sigue saliendo el mismo error, trate de ponerme en contacto con el servicio tecnico como dice en el propio error pero nada, trate de buscar en la página a la que te redirige el propio error (que es esta https://helpx.adobe.com/la/contact.html) y nada, trate de usar diferentes dispositivos y navegadores para cambiarlo y mismo error. Ya no se que hacer mas que escribir por acá y ver si a alguien le ha pasado lo mismo o si hay alguna manera de solucionar esto. Adjunto una foto del error: Desde ya gracias por cualquier tipo de ayuda que
Hi everyone, I'm reaching out because I lost access to my original Behance profile after my school migrated our Adobe accounts to enterprise IDs. My Behance portfolio (which I used as my main professional showcase) was linked to the email <removed-kglad> After the migration, logging in with that same email created a new empty profile instead of giving me access to the original one. My new profile: https://www.behance.net/nathanzawalski1 My old profile: https://www.behance.net/nazawski I’ve tried logging in with both “personal” and “enterprise” account types, but I always land on the new, empty profile. I’m afraid my previous projects and followers are now inaccessible. Is there any way to recover access to the old profile or migrate its content to the new one? Thank you very much in advance for any help or advice!Best regards,
I can't find simple advice about this, so asking of any others who have done a myportfolio-site: what size and what settings do you have for your photos? Which looks and works the best? I assume most likely people looking at my photos will be using their phone. I would like to discover sort of like a "for dummies" formula for this' as I have never made websites and I am sometimes bad at understanding Adobe's texts about how all of this works. #myportfolio
Hi everyone! Thank you for being a part of the Adobe Community — your contributions and presence help make this space vibrant, helpful, and inspiring! To improve your experience, we’re working on making it easier to find the right place to post questions or ideas about specific Adobe products like Photoshop, Illustrator, Adobe Express, or Creative Cloud. Sometimes posts end up in broader forums such as Creative Cloud Desktop or Services. When that happens, we move them to the most relevant product space so you can get faster and more accurate help. We’d love your feedback to help us improve the experience for everyone.Can you tell us how you discovered this community? Did you come across it through an Adobe app or the Help Center? Did you find us via a Google or web search? Or was this a forum you were already familiar with and trusted? Your feedback will help us make community navigation smoother—so everyone can get to the right place, right away.
Assitente IA não está aparecendo mais, mesmo sendo pago, o que fazer?
Hey all, After my organization migrated accounts over to the new profile system, despite having the account tied to the same email as previously, both CC and Photoshop show no cloud documents in the File browsers. Photoshop's Recent files list in the home screen shows links to the previous documents, but when opening them a dialogue saying "Could not download "filename.psdc" because the item was not found or you don't have access to it.". This happens across multiple Windows devices and several versions of Photoshop and Creative Cloud, including fully updated ones.I'm talking to my administrator, but this feels like a server or account crossed-wires issue-- is there a point of contact on Adobe's side for issues like this? Thanks in advance.
I recently received an email from someone claiming to be Nicole Bailey from Bond Brand Loyalty. It's offering an Amazon Gift Card for participation in an interview. It's ringing some bells for "scam" in my brain. Big red flag to me is how they claim to be Bond Brand Loyalty, but sign the email as Adobe. On top of that, they called me and left a voicemail about it as well, but the voicemail was cutting in and out and indecipherable. The address also looks irregular to me as well. Each email they've sent me has a date and time I should reach out to them about it, but those dates have both past and they keep reaching out about it. I'd appreciate some outside input. I'll add that I have filled out surveys from Adobe before, and I recall checking a box that said something about further surveys and whatnot. I'm not sure what to think about this. email is below, from address: Nicole.Bailey@bondbl.com Dear Evan, Thank you for taking the time to respond to our previous
Xin chào bộ phận hỗ trợ của Adobe,Tôi đã nhận được mã khuyến mãi 2 tháng Adobe Creative Cloud All Apps + Substance 3D từ NVIDIA, nhưng tôi không thể đổi được. Mỗi lần thử, tôi đều nhận được thông báo này: "Trang này tạm thời không khả dụng. Vui lòng thử lại sau."Tôi đã kiểm tra tài khoản của mình và thử nhiều trình duyệt nhưng vẫn gặp lỗi tương tự.Vui lòng giúp tôi kích hoạt mã thưởng hoặc cung cấp giải pháp hợp lệ. Cảm ơn bạn!
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.