Creative Cloud Services

Hello,I am trying to use CC Library between InDesign, Illustrator and Photoshop but it's not syncing. It says CC Library needs to be updated with "get it now!" link (#1 screenshot), so I click on the link but when I go to the link, it says I already have the Creative Cloud Desktop Application. So I tried to uninstall the Creative Cloud and it asked me to repair. I did repair twice but no improvement. I signed out, closed the Creative Cloud app and tried to uninstall the Creative Cloud and re-install but it tells me I can't uninstall because it's needed by apps. What can I do now? Thanks for your help!

i cant even check in my cellphone.. somebody can help me plz?

I'm a teacher with a "teacher plan" and always used to download assets from Adobe Creative Market. For my misfortune, about a week ago adobe raise the prices in my county (Brazil) and since then I'm not able to download files from market.From Adobe website:Do I need a Creative Cloud membership?Creative Cloud Market is available to all paid Creative Cloud members. Single app and complete members with any plan—single user, Team, Education, or Enterprise—are eligible.  Users can access Creative Cloud Market through Creative Cloud for desktop app.Creative Cloud Photography plan members are not eligible to access Market through Creative Cloud for desktop. Free members can browse Market assets through Creative Cloud for desktop but cannot download content.https://helpx.adobe.com/creative-cloud/help/market.htmlSome questions:1.Why this informations is omitted from potential subscribers? The FAQ makes no discrimination regarding the plans, it says only that photography plans has no access

On Creative Cloud, in folder delete i want delete permanetly old file, but when i click "button delete" web notifi error 412, so i can delete file in Creative Cloud? and how do?.

Olá, gostaria de saber como posso ter acesso aos arquivos que estão na nuvem?Att,

I've got about 8GB of files in my "deleted" folder and I can't permanently delete them.  I select them all then select "Permanently delete".  It hangs there for a second and refreshes with error code "412".  Note that files are all "XD" files.  Other formats seem to delete fine.

Howdy,This morning I found that 'parcel_public_sharing' looked at and downloaded files I scanned via the mobile app yesterday. Yes, I searched high and low on the webz, but only found unanswered questions by other users. I also called support, and they did a great job of explaining what Acrobat is used for, and that the cloud is not literally a cloud. Alas, not helpful, since this part of the script had not been written. Very likely this is user error on my part, but since these were tax documents, I would naturally prefer they not be spewed about on the wide open digital prairie.Any help/hint appreciated.Thank you,C

I don't share files so what does this message mean: "Shared Files was opened and viewed by PARCEL_PUBLIC_SHARING"???

Allways only the seperated files can be downloaded.

I want to share my creative cloud folders with my developers and allow them to be able to extract resources from each item in my folders.They see my folders and items inside yet they fail to extractUf I share specific files then they succeed to extract.How do I fix this and allow them to extract anything in a shared folder?ThanksSarah

My mac has been crashing and telling me that there is no more storage or memory to run programs since a couple of days ago.I tracked down the problem to the CoreSync log file. The CoreSync-2017-08-23.log file is 72.42 GB. The CoreSync-2017-08-24.log file is up to 5.12 GB as of now, we are not at noon yet in this time zone. There are a few other files that are above 1.5 GB. Why are these so big?I tried reinstalling Adobe CC, but the files regenerated with the same size. I tried to erase the files manually but then Adobe CC wont sync the files, which is my best bet now.Im on macOS Sierra 10.12.6.Thanks.

Hi! I've tried restoring a few deleted files from my Creative Cloud and I can't find them anywhere. I've refreshed my File list window but they're no where to be found. Is there anywhere else they could have gone?

Problem: Files won't sync to my cloud storage from my Creative Cloud Files folder.File sync is turned on (running version 3.0.3.6), but just get the 2 buttons: open folder/ View on Web and the text: wehn you turn on file sync, it will open your explorer so you can start....etc.I have numerous files and folders in my  Creative Cloud Files folder, but none in the cloud.Since I'm away from home more I really need to be able to sync files....worked around this problem for a bit by using dropbox, but rather use my 100GB of adobe CC space.Have contacted adbobe about it, but deleting some log files etc in appdata did not work.I thought it be as simple as just saving my files in the Creative Cloud Files folder and be done with itCan anyone help me (maybe a stupid question....but even these deserve an answer )Thanks in advancefloeby

I create a file in InDesign. Save it by creating a new folder in creative cloud. Work on the file. Save. Make a PDF and send to the client. Client has revisions. The file is gone! When I search finder with the file name it shows that it is exactly where I saved it. I can open it, edit it, save a new version, make a new PDF. But when I navigate in the finder to where is supposed to be it isn't there. It's as if the file lives in the place I put it but it's become invisible unless I search for the file name. I also cannot see it on the creative cloud web. Anyone else having this issue?

Hi,I know the Article with the list what you can do, if CC has Problems syncing.But in my case - the problematic Files (two jpg Images, correct Filenames, under 1mb, not in use,...) don´t even exist.Not on my entire local Disc - not in my entire Cloud. So I want to get rid of this little red Warning Sign on the CC Logo...Is there some sort of Cache, that CC stops trying sync Files, which aren´t there anymore?Restarting didn´t help either...Mac Book Pro - OS Sierra.Thanks for your help!Martin

Hi, I got a 'some files unable to sync' notification and was trying to resolve it by turning off the sync and restarting but accidentally removed the icon from top of my screen.  How do I get it back?

Hej,Jag har en större fil som är 6 GB men det går inte att synka. Har 100 GB plats men kan inte överföra ett fil.Snälla jag behöver hjälp!

Certain files in a shared creative cloud folder I share with a team just sync and then give the little triangle error on the file over and over and over and over... I am unable to access the files in that folder and they are not synced with what my team has added from their ends. There are two other people who have access to this file and they do not have this problem. It seems to be just one (and sometimes two) folders within our file and the rest seems ok. We have been using this shared file for over a year and have never encountered this problem until now. I have using the "repair" feature for creative cloud, made sure I am current on all updates, stopped syncing and restarted, etc. and nothing has worked. I am using a MacBook Pro running OS High Sierra. Help!

Hi! I'm using PS CC 2018 (subscription) with Win 7 and I have barely any IT knowledge.My first problem which occurred yesterday when I started PS:I was logged off from PS (Why? How?)No libraries, no tools etc ...I searched the internet for help and in the course of doing so I got a PS screen where it says at the top left:last used:CC filesLR photoscreateopenI double clicked on CC files and PS started to sync the CC files (Don't ask me about the size, I have no idea. Where can I find out?).Okay nice, but now it's running for maybe about 16 hours!Will that sync ever be completed or can I stop it and what do I have to do then?Thanks in advance for any help.

hey my Microsoft surfafe pro has been stolen, all my files I spent months working on haven’t been saved to the cloud, although I updated the software and i thought that they should have been on the cloud. Is there anyway of recovering my work or has it all completely gone? Thanks for the help

Hello,I bought a monthly Lightroom CC subscription and I did not understand that every pictue that I imported into this Lightroom would be uploaded (I don't want this to happen). Seeing this, I paused the synchronisation in Lightroom and then uninstalled the whole thing and cancelled my subscription (i'll buy the standard Lightroom).Now here's the problem, in the Adobe Creative Cloud Assets, I can't find any of my files (in any of the filters) but the storage capacity is 3.8Go/2Go (bottom left)...so my files are uploaded but I can't access nor delete it...anyone can help ?

I have CC installed on two computers (one at work and the other at home for those awesome work-from-home days)  and discovered about a week ago that the CC directory isn't updating on my second machine. I thought it might be a cloud storage issue, so I tried clearing out projects that aren't being worked on anymore as well as removing the "deleted" CC files on the web page but still no luck. I also tried changing my CC directory but only one directory managed to download and all of the directories contained within were empty.I've seen that I'm not the only one with this issue...has there been any solutions? I've read that uninstalling would help?

Hi there, I am continuously experiencing issues when syncing files on my iMac via the Adobe Creative Cloud app. This is so frustrating as the app won't sync files for hours. I've tried everything from logging out than back in, quitting the app and restarting, repairing the app via the Uninstaller, logging out from my iMac's account than back in, but it has never worked. Once I was forced to uninstall the app and then downloading it back again, but then I had to download every single app from Creative Cloud. This is really bad as I can't work files shared in that folder.Help is appreciated, thanks!

I‘m having a LOT of difficulty uploading videos from my iPad app....I’ve updated the app and uploaded similar videos before via the same network...I want to see what’s uploading and the option to either pause it and select one that’s been waiting in the que orcancel the upload altogether.Can anyone help?

Hello,if I start drawing a sketch on my Android Smartphone using Adobe Photoshop Sketch, it is automatically displayed on the same device in the Creative Cloud App, in the section "mobile creations".However, if I try to continue working on this same sketch on my iPhone, I do not find the sketch in the Creative Cloud App on the iPhone in the section "mobile work". How comes? Is there no sync feature between these devices?Thank you very much for your answers!Marlon