Creative Cloud Services

My libraries are no longer accepting or releasing new items. I've uninstalled and reinstalled the programs, plus I've cleared the firewalls and reset permissions.The Libraries window looks normal, but the icons for adding elements are greyed out. If I drag and drop, the window darkens as if accepting the element, then does nothing. If I'm in indesign and try to use the color theme tool's beautiful add to library button, nothing happens. In photoshop, clicking New Library from Document also does nothing. Below is a screen grab of Indesign, Illustrator, and Photoshop open. You can see the greyed out icons. You can also see that they worked once.Any help?

Why oh why do I have to have shared a file with someone else to enable selective sync? This is just the most arbitrary short-sighted implementation of selective sync one can imagine. Here's the scenario, I have a desktop with terabytes of storage, now I want to do some work on my laptop, since I log into both machines with the same Creative Cloud account (As I have to if I want my software to be licensed) I would like to selectively sync some files (laptops are low on space Adobe) but I can't do it because you're not allowed to selectively sync your own folders?Why don't you guys just look at the way dropbox does it and copy them instead of trying to imagine what kind of scenarios your users would be faced with with and then implementing arbitrary rules that hamstring us?Is there a way around this? I need my files on my laptop but it's only got a SSD drive which can't store the entire content of my CC account.

Recently when I try to sync big video files (300MB+), the iMac will become unresponsive, the mouse cannot even be moved normally. And the computer will be freeze after a minute of so. Even if I try to upload these big files 1 by 1 the probelm still happen. Could anyone advise how should I solve this probelm?

Is it possible to use typekit fonts in HTML emails, eg for site newsletters?Thanks.

No possibility of using CC Libraries is very annoying! I used all the suggestions and the problem is still not resolved almost a year! Sometimes the library appears, sometimes not. Sometimes it helps to restart CC, but other times not. When finally Adobe will fix this problem? There are subsequent updates, but do not solve the problem. I'm very disappointed.

I have some artwork files stored in my Creative Cloud assets directory.How can I download them in their native format, i.e. high res PDF and not as a jpg.

I have a few folders with different files (jpg, .psd, indd, .pdf, etc) in my creative cloud. I am not able to see some of my files that I have saved in there and that I used to be able to see, open, and edit. Some of these files that I can't see are not recent. When I open my Creative Cloud is says "All Files up to date". When I click "View on web" I can see those files but I can't download them.Please help!

Is it a feature of Creative Cloud that Adobe don't allow sharing of PDFs with clients?The artwork was sign off and a touch large for email, I thought I would be able to just share it on a link for download over Creative Cloud given the sub comes with 20gb of space.Sadly unless you are logged into creative account this options isn't offered.Seems like a massive oversight. Few end clients are going to have creative cloud free or paid for accounts and I'm struggling to understand why this choice was made.

HiI'm trying to share a pdf file with a client. Unfortunately, she can't download the PDF version. Only the JPG and PNG versions.Adobe Creative Cloud The file is in public mode.We saw this issue in the 3 major browsers, in Mac platform: Chrome, Firefox and Safari. We didn't try in PCAfter a little research in adobe forum, I found 2 OLD topics about this issue.https://forums.adobe.com/message/6593767#6593767https://forums.adobe.com/message/6596155#6596155Is it still a feature?Cheer's Dandalo Gabrielli    

I have a new computer running Windows 8.1. I installed Creative Cloud on it, and I can download apps just fine, but I can't sync files. When I turn on syncing, after a few minutes this messsage displays: "Some files failed to sync"And the creative cloud folder remains empty.None of the problems/solutions in the "learn more" link were relavent. I've tried re-installing the program, restarting my computer, changing the Creative Cloud folder location, and signing out of Creative Cloud on all other devices, to no avail. Please help me out with this.

Why can't Adobe just let the synchronisation off files between the cloud and my different computers just be ON when I set it ON - I have so many times experienced when I came to my job after working at home - no syncing has been done. That is not reliable!!! Adobe, you should have look at Dropbox - it never happens there!!

I have two installs of DW on Windows 10 desktops. One is in Tampa, Fl, the other is in Mt. Dora, Fl.  I work remotely from both locations.The last two weeks I've been working out of the Tampa location.  I left today (8.18) to go to Mt. Dora.  Before I left Tampa, I closed DW and shut down my desktop.When I got to Mt Dora a while ago, I booted my desktop then went into Creative Cloud to view my file assets on the "web" only to find that the latest time stamp on any of my files was from 8.5I don't know what the issue is, but this problem has cause me to step all over what I thought was good code when traveling between both locations.I'm a bit frustrated.  Considering the subscription based agreement, we're all paying a lot in on a monthly basis with long term investments from most users.  Am I expecting too much from what I'd think should be LESS error prone from a high end product???OR am I missing something here?  Any insights would be appreciated. 

The Creative Cloud Files were a second backup to my local harddrive, and the files have all disappeared.  Any idea how to retrieve?  I have looked in the Archive and it is all wiped???????

Dear Adobe,since I have downloaded the new version of Adobe ID CC 2015.4 I am not able to use my CC Library panel. I have tried to uninstall ID but does not worked. I am waiting for a solution. I am using OS X  10.10.5.Thank you.

In any of my adobe apps, the CC Libraries won't work,it display me the following message:I don't know what to do, I've tried everything the forums said what could fix the problem, but did't work.

Hi there, My Creative Cloud says that it's "Unable to synch XYZ". I don't have any XYZ folder and when I click to "View on Creativecloud.com" the browser gets me to the "Archive" folder on website which is empty. How can I solve this issue?

My name is Shai and I'm an UX/UI DesignerMe and our programmers in the company suddenly realize that we can't access Extract tool in the Adobe CloudThis is a major issue and its very harmful to our work flow because this is an exhalents service that save us tons of curtail time & work.Hoping for your immediate support ASAPThanks

Hi i can't download anything from Creative Cloud -> Assets -> Market.Apps, files and fonts works just fine, but when i try to download a project/file from market, nothing happens.i get the 'blue cloud' download button when i move my mouse-cursor over a project, but nothing happens when i try pressing it.I can press the the thumbnail of the project and se a bigger preview of the file and in here there is also a download button (in the top right side), this button is also not working.I have tried logging out of creative cloud and all adobe apps, and killing the adobe cc library task, but nothing helps.I'm on an iMacThanks in advance

Its frustrating. All what I wish to place I will get the same stupid error mesage. No access.Renaming will not work. Ans why should this be a solution? I drag and drop my elements to the library and it will get an Adobe generated name. But this will not work? Okay.So: How can I place my objects from the cc library into a document?RegardsDetlef

I just logged into my iMac and a pop-up displayed saying 300+ files had been removed from my CC!!!!! All my work! Gone! What do I do? I have client's work on there for them to access. Most of it was backed up but not all... what is going on???

Hi guys, My computer was stollen with all my picture. I was working on Lightroom from January. When I log in on new computer there was nothing in my Creative Cloud. Pleas help me , how I can get back my pictures? I really appreciate any help. Those pictures was very important to me

I have added some files to my desktop CC folder and they are nowhere to be found in the web version. I am trying to share and collaborate. There are a different set of folders on the web version, which I added via the web some time ago. Can you help?

Hi all,I was using the online extract feature in Create Cloud Assets. But today I uploaded a psd file and there is no extract option as seen in picture. It was avaliable one month ago. I checked the documents and according to documents there must be extract tab after activity tab. Can anyone help how can I do extract?

Hello all, my CC Files tab shows 75% used although the folder is empty, how often does the % used get updated?  I have had files in there but after a bit of reorganisation the % used increased with additional files but never decreases when files are removed.  I have removed all files from the Creative Cloud Files folder and checked the .com online version so see all files have been removed yet it still shows 75% usage. There are no files in the archive either.

Hi All,I hope some one can help me or maybe this should be in an update.I have several shared files in Creative Cloud Team. I have noticed that if I change a Root File Name every single file inside has to be re-uploaded to the Cloud.WHY?Surely it is just a root directory name change. I don't have this issue when I use DropBox.It might not be a noticeable problem for users with a super fast internet connection but out here in the sticks where we are lucky to get 4mb speed we can end up with a 24 hour upload because we changed one file from "Frog Company Folder" to "Frog Company".Please Adobe speed this up for us poor people with bad internet!Kind RegardsGem