Creative Cloud Services

TL;DR: All my files have a red warning sign in the Cloud directory. What does it mean and how do I fix it?Here's what happens:I have two Finder windows open, one with the Cloud folder, and the other with files I want to synch.I option+drag my files into the Cloud folder (to copy them, rather than relocate them. If a simply drag them, they disappear from their original location).The computer churns for a while with a progress bar, then it's done.A pop-up lets me know that "'N' files were unable to synch," but all of those files still show up in the Cloud directory.All the folders and files in the cloud are marked with a red triangle with an exclamation mark inside.I have tried dragging without holding option, and the result is the same. I've tried a big folder and a small one. No difference.My specs:2010 MBPOSX 10.9.5 (Mavericks)8GB ram2.66 GHz i7CC version: 1.9.0.465I'm assuming that red warning sign means my files did not actually synch to the Cloud. How can I fix that?Thanks for your

Hi,Can anyone help me out here? I placed some files on the cloud but since yesterday I can't see them anymore on my computer. When I go online I can still see them but I have no clue to fix this and to get all the files back on my computer (besides download them all).Anyone have a clue?

I have a membership, so I have access to 20.  When I attempted to upload a video that was over 2 gig, it failed.  It then directed me to creative cloud connection, which doesn't appear to be available.

Hello!  I have Adobe Cloud installed on my desktop in my office, but sometimes I need to be able to download the assets to a remote desktop. I can upload, archive, share on Behance, send a link via the web browser, but I don't see an option to download them. What right-click am I missing?Thank you in advance for any assistance!!!

My boss is having an issue with file syncing and I've been tasked with solving it. If he tries to sync files through the Creative Cloud Files folder in his Home folder, it fails with an "unable to sync" message. File type/name/size don't seem to matter as everything fails. If he uploads via the website it works fine AND shows up in the Creative Cloud Files folder as expected. It's only when trying to upload by placing files in the Creative Cloud Files folder that files fail. Tried logging out/in, turning sync off/on, no joy. He's running Mac OSC 10.8.4.

I’m facing problem with libraries Panel in Illustrator CC 2014.When I unable CC libraries from Extension Manager It shows up in illustrator Libraries Panel!!If it’s enabled it just not there, In photoshop it works fine & some time take long time for loading.I tried to run that command in terminal but nothing.

Hi allUnder the assets tab in the Creative cloud application, the Files section says "Some files failed to sync" and the Market section says "Unable to load market".  I wonder if this is to do with my firewall settings, but I am not sure how to resolve this.  Has anyone come across this before and managed to overcome it?  Thanks for your time.

Dear allHELP! I've just installed a new server to which I have moved the folder Creative Cloud Files, which has thus been backing up all my website resources – Muse files, pix etc – to the Cloud. So I went into the little CC app and set the new location for the folder.But every time I click on Sync to web, it looks for the old location – which no longer exists – rather than the new one I gave it. Each time I get the messageCreative Cloud Files Folder MissingThe Creative Cloud Files folder located at /Volumes/WORK 3Tb/Creative Cloud Files cannot be found. It may have been moved, renamed, or deleted.Options: - To continue using the application without syncing files click "Turn File Sync Off" - You can choose to restore the folder from the online backup by clicking "Restore"Quit the CC app and restarted -  no change.Quit the Mac and restarted - still no change.Uninstalled the app, re-installed it and re-set the new location - still no change.Is there a preferences file that I should

I have two iMacs with InDesign, Photoshop, etc on them. On the one everything is joke, bu on the other I can't get connection to the CC Library??

the desktop app on one of my devices continuously syncs even if i'm not doing work on it. anyone else have this issue?

I have tried everything. Log out/Log back in. Refresh screen. I asked that she check to see if she added me as a collaborator and she has. The file she says she uploaded -she can see but I cannot. Can't figure it out. Help.Apparently there is NO customer support these days. I tried everything to get to a chat session but I only got tutorials. Thank YOU so much, Ann

looks like i can never trust this stupid cloud.why does this happen?

I appear to be having similar syncing issues as others have noted here. CC desktop app just seems to "sync" endlessly and occasionally I get the "unable to sync" due to server error dialogue.I have dozens of files that don't seem to want to sync anymore (and they synced fine previously).I have tried all the options I have read about in this forum. I even emptied my CC folder and tried to sync it empty (even permanently deleted my archive folder) but I still can't seem to get some files to sync reliably.How do I clear this up?Thanks.

I'v reinstalled the latest Creative Cloud desktop app, and updated to the latest version of Photoshop CC 2014 - but I cannot get Creative Cloud to show me any of my assets (libraries) on the website.To troubleshoot in Creative Cloud preferences : 1. I made sure Sync was on, and 2. I tested the folder location for files. It was my User folder which seems to be default, and I tested it by changing it to the Creative Cloud folder nested inside User folder, but no change.I'm on Adobe Creative Cloud 1.9.0.465And Running Mac OS 10.9.5

Hi, I'm not sure whether this is a general issue with the Creative Cloud desktop app, or something is going wrong with my installation, but I receive seem to receive no indication that I have already downloaded an item when I open CC --> Assets --> Market. Looking in my Libraries, I now find some items I've downloaded up to 4 times. Is there some indication I am missing? Is my installation of CC desktop messed up? Or should I suggest that there should be some indication of whether an item has been downloaded or not on that Market page in the app? Even when I go specifically to downloaded items, none of those items has the cloud with the arrow icon grayed out. The only time that icon grays out is when I download the item and keep that page/window open to download other items. As soon as that page/window is closed, the next time I open it, all icons are no longer grayed out, so I no longer have a clue as to what I downloaded unless I open my libraries in my browser. Seems a bit pri

Beginning today, creative cloud stopped syncing files. I'm on a mac, OS 10.9.5.I've restarted the computer, quit and reopened creative cloud, paused and restarted syncing. In the past, pausing and restarting syncing would fix, but does not work any longer. I've gone through the common problems such as file name, characters, etc, but none of that is the issue. It basically won't sync any files that I have created or modified today. In case it helps with a solution, I had an issue earlier when I was renaming files and organizing folders, some of the files that I moved, delete, or renamed would reappear with their old name in the old location. To stop this, I paused syncing while I organized the files, and it was upon resuming file sync that nothing will now sync.Thank You.Dan

Creative Cloud Files sync stopped working weeks ago. It was working previously.When I add new files in my local folder, they get a red warning on their icon and Creative Cloud app reports "Some files failed to sync".I deleted the "options.tix" file, as suggested in other topics here, but this did not fix the issue.I can provide the CoreSync log file. Here are relevant lines, with end of file path obfuscated:20141013-195505.560: Warning: [GUDE]: Request Failed. ErrorCode: 404 message: HTTP Status 4xx (Client Error). HTTP/1.1 404 Not Found.20141013-195505.561: AcslSvcFS::ParseError: err=7 code=404, reqid=e2a069036cd5a4ed1413230105096401000b, resp={"status":404,"message":"Parent collection could not be found."}20141013-195505.562: Create Folder 'acsl://scss.adobesc.com:80/files/François/Illustrator/xxxxx/xxxxxxxxxxxxxxxxxxx'- ERROR: Cannot create folder: HTTP Status 4xx (Client Error). HTTP/1.1 404 Not Found.20141013-195505.563: Finish UL: /François/Illustrator/xxxxx/xxxxxxxxxxxxxxxxxxn

I have used up nearly all of my 20GB of Creative Cloud storage. However, when looking in Finder, I notice that I really only have about 6GB in the folder. Turns out, CC archives files, which is great in the event that I lose a file on a hard drive or a file get corrupted. I'd be able to restore from the archive. However, all those archive files take up a lot of space. I found out how to delete the archive files using the web based Manage Assets. However, it won't let me SHIFT select. I have to actually click each one, one at a time. I have over 3500 archive files. That will take me 20-30 minutes to do this. Is there a better way to delete the archive files, other than DELETE ALL ARCHIVES?Trevor Wardwww.trevorwardphotography.com

My CC has been "syncing" for hours and seems to be stuck. I have signed out and back in and it's still doing the same thing.I only have a few files in my CC account and can't figure out what is going on.

My "Creative Cloud Files" folder in my computer doesn't match my "Assets/files" folder in the adobe website. How do I sinc the 2?

creative cloud couldnt sync all my files so i can use on iphone ipad and computer. Only about 18% of files synced. what do i do to fix this

My boss signed me up on cc but when I've been invited to collaborate, whilst the files are available via the web, there are not showing up in finder on my PC.

How can one get a wav file to play without the person that I have sent a "share link" to, downloading it? All I want is to get a review of the mixdown from Adobe Audition. I don't want to "give" away my work to people, just want them to hear it! So they can approve it or leave comments as to how to improve it. . How can I share it with clients without giving it to them? Just want them to hear it! Thanks, but if this is not possible, then the cloud thing is useless to me. 

Everything is working okay; however, the lag time seems too long.What is the typical delay expected when you upload a file to Creative Cloud from your desktop, then try to access the file from your laptop?Thank you in advance for your help.

this is appearing when I tried to install the adobe app for my mac. what do i do?