Creative Cloud Services

I'm hoping someone can help me figure out how to retrieve two folders that were deleted from our server after I installed full Creative Could suite on the iMac I use (designer) and InCopy on four editor computers (two PCs, two iMacs). The Macs are running Yosemite and the PCs Windows 7.I now see from the discussion boards that this has happened in the past, but I hope to find out...1. Is there a way to recover the files via Adobe?2. How can I make sure this doesn't happen again?The folders in question were named "Admin" and "Archives," so I suspect the problem was that Adobe had a conflict with the directory names. But since Admin stored our contracts and Archives had the past 5 years of our publication draft files, this is a big deal. (And wouldn't you know we discovered this morning that our backup had been failing for the past 2 weeks but no one told us. Grrr!)Any help would be MUCH appreciated.

Internet connection is working fine. But as soon as I start file syncing my whole traffic is blocked (although I lowered maximum upload and download to medium). For a while Creative Cloud is telling me "some files failed to sync". Nothing is happening from there on. As I quit CC my internet connection is working fine again. Any ideas? Thanks in advance! Daniel

As a new trial user to Adobe and Lightroom and Cloud  I am so disappointed that it is taking over 24 hrs on a high speed internet connection to synch about 6500 files. I don't understand and I am not impressed so far.Can anyone please explain ?

I am working on a project in my mac and I needed to travale but still finish my project, so I decided to upload the files in the cloud and now I just find a few files there. Can somebody help me with this problem? I nedd those files because I just  have 3 days to finish the project.

Files between my home and work computer doesn't sync any more, they did but not now! Why????

We want to use the cloud to share a InDesign file with one of our clients. We were testing it but when we invited someone, they never get the email.

Several files that I uploaded to CC are not visible for me and for for others. What could be wrong? Someone could help me? Thank you!!

I have an issue where I have created files in Adobe Draw (and previously in Ideas) which I have then saved to the Creative Cloud. I open these files in Illustrator on my Mac, save them back to the cloud then open them on a Windows PC. When I save these files on the PC, I get the Unable to Sync Files error message. I have gone through these solutions Error: "Unable to sync files" but no solution applies. If I create a file on my PC, it syncs fine. Is there a known issue when sharing files between Mac and Windows? I can save the files to Dropbox or email them and I don't have this issue. Thanks

Mac 10.10 using little snitch, which process(s) do I deny to MAKE SURE my work doesn't get sync'ed/uploaded/shared to the CC cloud?My work is my own until I decide to release it. I trust no cloud provider to safe guard my privacy.I've unchecked "sync" on and off through CC but don't trust that's all there is to it.Currently it shows 14 connections for Creative Cloud. Block all of them or some of them? Block every process known to Adobe?How does everyone handle this?

Hi All, I have a Red Warning Triangle, showing 0n my iMac creative cloud icon, that shows that I have a problem with syncing downloads to my library, I have never seen this icon before so started creating a new folder in my library to see if I could download to it but nothing works and no new library folder appears, Can you help?Regards, Rob...

My files don't sync automatically. Sometimes they show up in the cloud and sometimes they don't. It seems random and I can't figure out how to make them sync.

CC Windows, OS: Windows 7 x64 Build: 6.b7601Signed up for Photography program like a month ago. While I was trying to access Assets for use in Photoshop I was warned by a dialog about limited access, and I have to subscribe for CC Complete or Single App membership. Today, I have decided to go for Single App. Membership w/ Acrobat and subscribed for this programme but still there is no access ... Can you please fix this ...

Hi every body, I am french and new on the forum so please be indulgent ! (for my english and my questions).I am working on HTML signature for my company and I have a little problem.to be viewed, my .png files needs to be on a server. So I remember that adobe gave me a 100giga storage for me to use.Cool !But the problem is that the link only send me to a special view of my file... a jpeg one. So when I try to copy the url I can only use the .jpgI want my file ! So my question is : is it possible that the cloud storage isn't supposed to share any thing else than a miniature of my file and a download button ?How can I use it for my signature if I can't acess it but only download it?Thank you very much for your timeMorgan

On my Win 7 64 laptop, I cannot access the on-line Assests Files secton.  Not on FF, IE or Chrome.  It works on every other device which includes other Win laptops, my iPhone and a Mac.  What am I missing?  The FF error says "The connection to assets.adobe.com was interrupted."What does a Windows laptop need to connect?  This was working perfectly until Friday Dec 12th.

my creative cloud folder on computer isn't syncing to online HELP

My storage says it's full but it isn't. I've deleted things. I backed up to ext hd. My projects refuse to locate data. Even though I was pretty sure I program managed the projects to keep the material in the project but even if I hadn't - I'm looking at the files and to won't find them and I have to keep starting projects over. It's very frustrating and I can't use your product because It won't work.

My CC Desktop app doesn't upload the files I have in my CC Files folder. Instead, it just gives me this message:What can I do?

I get the message that the sync cannot be completed, while before it worked perfectly?Kind regards,Jeska

Hello,Is there an option to place my creative cloud folder on my secondary internal hard drive. My boot drive is just for programs and my secondary drive is for my files, photos, assets.Thanks,Joey

Below is an image of the error I get. My Internet connection is good. I'm signed in to CC. No idea why they won't sync. Any help?

I'm starting to collaborate with a sound designer on video projects.   So I've been researching how to collaborate by sharing files via an external hardrive being passed back and forth.  Somebody told me about ADOBE Anywhere but I've been hard pressed to find info on how to get started.  Maybe I'm just not looking hard enough.  Any way, I figured I'd ask around to see what I could find out.I'm looking to get started with ADOBE anywhere...any tips?Andrew

hi,I try to upload a big file, 4,7 gb, to my cloud. is there a way to check how much of the file is already in the cloud? because my cc application has been saying "synching..." since 14 hours and I don`t know how far the uploader is, because there is no status bar or something to show that...

I am planning on buying an Adobe Creative Cloud Student License, but I noticed in the registration/submission form, it requires a date of graduation. Since I am only 14, I haven't a clue when that date will be, so can I still buy this product, and how?

I have had my cloud acct for several months and everything has worked great, however I have recently purchased a laptop and downloaded my CC software to it and also installed the desktop cloud. Now,  when I save my laptop files to the cloud I am unable to see them in my cloud files on my desktop computer. What am I doing wrong and how do I get them in sync??

If a make a document on my MacBook in iCloud, I can't see that same document when i work on my iMac.What do I need to do, to solve that problem?Kind regards,Jeska