Creative Cloud Services

Boa noite! Cancelei o plano assim que foi cobrado, gostaria de saber se vou receber o reembolso! Foi as gora dia 01/04 se não me engano.

Hi! My Portfolio website was recently deactivated because my subscription had been moved to a different account last year. So I decided to remake the website on my active account. My active (and previous) plan was purchased through Surfspot, a Dutch site that offers deals for students. Recently Adobe introduced the profiles and honestly, I haven't checked it out properly and I haven't come across issues so far.  However today I had to pick a profile during login that I would use to create my new website on & I picked the one with my email instead of AdobeSurfspot Operational Console. But now I can't publish my website because it says I don't have an active plan on that account. So then I tried to figure it out and I saw that the Creative Cloud plan that I have is attached to AdobeSurfspot Operational Console, and not my actual email/account.  So my question now is, how do I bring the portfolio created on my personal profile to the Console profile? I'm not really

So I shoot everything on my Fuji X100V and directly export it to my pc from the sd card. All pictures are vertical, same aspect ratios. I load them into Bridge to sort them, move them afterwards into folders to have the final pictures. The pictures are saved as JPGs, approx. 12MB per picture. I then upload them as a grid into Portfolio and no matter what settings I use, this is what happens: When I click on the picture, everything looks fine, but in the grid pictures always get distorted. If I upload pictures one by one, the look good, but they are displayed too big for my liking, I would like to have a grid of 5 pictures next to eachother but I really am freaking out, because I cant find a solution. Pls help:) 

I've been having a problem with my Adobe account for over a month. I apologize if my English isn't the best, but I'm using a translator because Adobe support in Portugal is terrible and they don't have any Portuguese-speaking staff, which is a shame!When I access your website www.adobe.com/home and log into my account, a file appears on the right side named 5d2262b8-f1d7-4e74-b6b5-63b1ecd12379 that is not on my computer. It's a file that's stuck in my hosting account, but it's a phantom file.My account when I open your page www.adobe.com/home and log into my account, a file appears on the right side named 5d2262b8-f1d7-4e74-b6b5-63b1ecd12379 that is not on my computer. It's a file that's stuck in my hosting account, but it's a ghost file.I've tried contacting support in every way possible here in Portugal, but all the agents who answer me are not Portuguese, they use translators as I am currently using them, and they all offer the same solutions.They tell me to use Creative Cloud Clean

It just get stuck on this screen for ever, I have tried everything I feel like, a fresh install, the cloudcleaner tool, let it threw my fire wall, its just keep boot looping. I gone down the file rabbit hole but only found more issues, apparently a the ‘Adobe Desktop Common’ folder never actually installed the ‘AdobeDesktopService’?I let it all through the fire wall and its still not installing correctly,I got a new installation of it but the same thing happened, After awhile of trubbleshotting, this new error started popping upI am a lost, I feel like I have tryed everything already, I dont know what else to do  

this is very Racial and offensive

I need to back up my cloud files to local drives. It appears that Adobe makes you download one at a time. This will take days and expose the process to errors. I thought I could move them into a folder then dowload the folder -NOPE! Anytime more than one file is selected, the download option is removed. It's 2025. This has been requested as far back as 2015. How is this not possible? Considering the history of cloud files vanishing, this seems like a good option. This is a very risky system. Can it be done? Thank for any help.

The blue sync arrow symbol on top of the CC icon in the macOS menubar reapper infrequently – I rarely, if ever, user Files or Libraries. Most often, this happens before or after an update. I’ve tried the reset shortcut, uninstalling, using the CC Cleaner Tool, solving the problem, but only temporarily. Opening the Files tab helps, too – sometimes there’s a blue dot on there, even if I have not changed any cloud documents whatsoever. It’d be great if there was anything I could do to keep this annoying clutter away.

I had a site which had so many photos I was unable to save.  Helpdesk indicated that this was the case.  So I am now trying to delete the site and create the portfolio in a totally different way.  However, after at least six hours I still have a message to say that it is being deleted and this might take several moments ‘ not hours.  Is there another way to delete the contents and thereby free up the site to reuse_ 

I am really disappointed that Adobe (the king of creative apps) has ignored a WYSIWYG website designer program, for all the creative people that don’t want to code a website, but are creative.Muse was ok, just had a couple weaknesses, but it was a great app.  I wish they continued to support it. Especially to launch it, without having to do a circus to make it open.  I wish they brought back GoLive, which was an easier program to build, than dreamweaver.  Yes dreamweaver is powerful, but not a design friendly app.  Adobe REALLY needs to bring this tool back to all the creative designers that still want to build custom websites.

ever since i updated creative cloud my external hard drive icons now default to creative cloud icon on left hand panel of finder window. this is not normal. how do i fix this? see attached screenshot. SSD drive is called “careful”. Computer restart did not rectify this. creative cloud version 6.8.1.865. mac os tahoe 26.2 

“I want to cancel my subscription, but I get an error in the settings. The information cannot be loaded.”

I have a page on my portfolio website where, for some reason, the text box modules do not fill the entire content area.The headers and descriptions for each of the sections within my design folio all have center aligned text, but the text box module itself does not fill the full content area and I don’t understand why. I have tried adding in new text boxes but the same thing happens. The same issue happens on my bookings page. [links removed by moderator]

How can I disable this update popup. I tried editing registries too, but it is not working can someone help me here please. Currently I am on 6.8.1.865 version

I know this is not the support channel but I want to broadcast in public.Somewhere in the last couple of months, Adobe added some new tech to try to catch people violating the license agreement.  As someone with multiple Adobe accounts who pays a lot of money, I respect and agree with enforcing licensing.  But your new tech is broken!As an individual, I am allowed to be logged into CC on 2 computers.  I have a primary Mac and a secondary MacBook.  For example, I am using Lightroom Classic on my main Mac and Lightroom or Photoshop on my secondary Mac on a regular basis.  Well, on a painfully regular basis, I am getting hit with these new “are others using your account?” nag messages.  Then, after about 10 days, I am forced to change my password and then I have to re-login on every device (including my mobile devices).Again, I appreciate the need, but your implementation is broken.  I have called support and reported this.  They concur that what I am doing (same person logged into CC on

I did not see a Creative Cloud app forum so I will post this here.For the last few weeks when I start the Creative Cloud app it has a message at the bottom that says there is a new version available and it has an Update button.  I have seen these in the past over the years and I would click it to update.  It then has a popup asking for my Creative Cloud app password and then it updates.For the last few weeks though I cannot update because it will not accept my Creative Cloud app password.  I know the password is correct and today I used it to log into my account on the Adobe website.  Any ideas?  

Hi everyoneThis error on my behance profile:Your ability to send messages has been disabledI was in the middle of talking to a client about project And the support doesn't answer meDoes anyone have a similar experience?

Which Program Files folder is the CC.exe supposed to be? My installs are going to both Program Files folders. I just need to know where the main apps are supposed to be.

For about the last 5-6 months, I have been getting the 10000 error when entering the “Creative Cloud”, “Photoshop” and “Illustrator” programs.I reinstalled the computer (Windows 10) but the problem still persists. I cannot log in in any way.The errors I keep getting;1) The libraries are not synchronized.2) 10000 error codes when I open Photoshop or Illustrator.3) It kicks me out every time I try to log in.

I cannot seem to make Lightroom recognize that I've already paid the yearly sub. I can only use the app on Iphone, doesn’t matter how hard I try but the MacBook doesn’t want to let me use it and suggests me to buy the monthly or yearly subscription again

 Is there a faster way to download all of my documents in the creative cloud at once? I've got over 200+ projects in here I really don't want to manually select 10 and waste time over this.

We use to have a the ability to turn on/off or pause library synchronisation in the past.If a user want to disable or pause synchronisation, how can a user do this today? Mac and Windows. 

Good dayI have an issue with Adobe Portfolio and Behance integration.Portfolio automatically puts my projects on homescree, however it only does so with older projects, like until 2018, since that period it's not showing any of the project, while I have a lot to show.

Hello,I’m have issues with shared CClibraries.I have an adobe account with a full subscription, and I am working with an animator that have an adobe account but not a subscritpion. I created a Library for him to have access ton brand assets and illustration, that’s is working for me but not for him : it’s loading indefinitely.Is there a way to fix this problem ?  

Ich habe im Dezember 2025 über Lizenzpate ein Jahresabo Adobe Illustrator gekauft, Installation der Creative Cloud ging problemlos. Die darin enthaltenen Applikationen konnte ich auch nutzen. Seit einigen Tagen kann ich diese aber nicht mehr öffnen, es erscheint die Meldung Zugriff anfordern. Und in meinem Profil steht plötzlich die Organisation GRN ???Neuinstallation, abmelden, wieder anmelden etc. war bisher erfolglos. Kann mir jemand helfen?