Digital Editions

Hey!I keep getting this error on my PC while trying to download a purchased ebook:Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR.I have tried re-installing ADE on PC and Tablet, even tried a different ID but nothing.Any clues?Thank you!

I have changed laptops and would like to access my digital editions content on my new laptop. Each time I enter the information I get an error that the vendor account I have entered is not associated with the item I am trying to open.  How can I get access to my study material again to study?I have tried changing passwords and email addressed but no difference.

Hello, I´ve purchased an ebook with DRM (ACSM file)  - installed ADE (Digital Edition 4.5) and downloaded the book. I can open it in ADE normally, but when opening in Acrobat Reader DC I´m getting the message "There was an error opening this document. The security plug-in required by this command is unavailable." and can´t open it... Both programs (ADE and AR DC) are using the same Authorization ID... I´ve tried to reinstall both programs, but no success... Can anyone help me? Thanks in advance...Peter

I have 14 computers behind Kerio firewall and when I open a DRM protected file with Adobe Digital Edition or a file that uses docs.crypto-service.com the pdf does not open. I already open docs.crypto-service.com for http and https but i still have the error like this "connect pc to network". Can help me please? RegardsNico

I want to use the "Read Out Loud" feature on Adobe Digital Editions. How do I do that?

Hello, I have the latest version of Adobe Digital Editions installed on my Mac. I have an ebook purchased in October 2020 that I can read there. Yesterday I have downloaded Adobe Digital Editions on iPad and although I use Adobe ID on both, the book is not synchronised and cannot be seen on iPad. Looking forward to hearing back! Asli 

Believe it or not but I usually do not do this. Writing such kind of posts or reviews. But this is really driving me nuts. I need to access an ebook and would like to do so offline that leaves me with one single option: ADE.I never used ADE (probably for a reason...?).So I installed the latest version 4.5.11 (?) as suggested by adobe's website. logged in (yes, I have an adobe account)downloaded the ebook file and double clicked on itADE downloads and opens the book.Happy to be able to read the book I selected the section I wanted to review. Then I scrolled to the next page ...nothing. I selected another section.... nothing ...Still showing the first page from that section I selected to start reading.The only way, I figured out after a while, to really get ADE to show the next page (or whatever page one selected) is to change the vertical size of the window. So I started changing the page, then switiching from full screen to window mode and back and so on.Useless! I

System: Windows XP, Firefox, office network (with firewall, proxy) Error Message: IOError on Network Request. Please check your network connection and try again. Network Path: htpp://... Error #2038 Please help. I originally had Adobe Reader 7, and I was perfectly able to download and view DRM-protected ebooks. However, since I upgraded to Adobe Reader 8 and Digital Editions, I can't view an ebook any more. I have limited privileges with the firewall, but this should not have been a problem since I was able to view the ebook before. Thanks!

I try to return a book and receive the above error message, I go to help and  "authorise computer is greyed out, click on authorisation information and detail is shown. What can I do?

Only one of the books I borrowed from the Auckland Libraries ebook library is showing up on Adobe Digital Editions. I downloaded ADE and authorised my computer without an account and borrowed two ebooks. Then I erased the authorisation so that I could use my Adobe account, and authorised my computer under my Adobe account. Now it seems that no matter what I do or how I'm authorised (just with my computer, with my account or not at all), I cannot return these books and only one of them even shows up on ADE. According to a secondary application called "borrowbox" it is evident that I still have those two titles out on loan on ADE even if only one shows up there. I cannot return the titles using borrowbox either. I would just really like to return these titles. PLEASE can someone help me out.

Comment copier de courts extraits pour les copier dans un fichier WORD ? 

Ich habe ein Mac mit OS Catalina und Adobe Digital Editions 4.5. Ich benutze ADE, um die gekauften Bücher auf meine alten Sony Reader zu transportieren und dort zu lesen. Nun habe ich festgestellt, das mein ADE auf dem Computer nur noch ein einziges Buch enthält, das zuletzt gekaufte. Ich meine, dass ich mich nach diesem Kauf neu wieder authorisieren musste, was auch geklappt hat. Aber dummerweise sind nun meine anderen Bücher nicht mehr erreichbar. Sie sind auch nicht mehr im Ordner Documente/Digital Editions, dort liegt auf der obersten Ebene nur noch ein Buch. Mir ist, als ob die Ordnerstruktur beim letzten erfolgreichen Transfer auch anders aussah.Ich habe dann versucht in meinem Adobe Konto einzuloggen, was auch geklappt hat, wenn ich jedoch auf "Konto anzeigen" klicke, bekomme ich diese Fehlermeldung:Kann es sein, dass Adobe mein Konto mitsamt aller Bücher gelöscht hat? Ist das rechtlich überhaupt zulässig? 

About a day and a half ago I bought an ebook on Kobo and went to open it with Adobe Digital Editions 4.5. I got an error"Connection error detected.  Digital Editions could not connect to the fulfillment server.  Please make sure you are connected to the internet."I am connected to the internet. I tried uninstalling the program and installing it again. Tried to deauthorize, authorize and even tried to open the ebook without an Adobe ID. I tried to open a different book that I had already bought a while ago, got the same error message. Even tried doing it with Adobe Digital Editions 4.0. Same error message. I tried buying the same book on a different website and was able to open it Adobe Digital Editions. I contacted the Kobo support chat and they were incredibly unhelpful, just telling me to try their Kobo Desktop App instead of trying to solve the problem which seems to happen only with their books. I feel like I'm at my limit.

I fixed this problem on a new IPad Pro by uninstalling the app...and all its data and reinstalling the app.I then authorized the app with my Adobe ID and password  and Voilla ! I got my new book and all the old ones too. Hope this helps.David

After successfully using ADE to download purchased epubs for several years using the same computer, I now get the this message:Unable to DownloadError getting License. License Server Communication Problem:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12Does anyone know how to solve this?

I have a new iMac. Online trouble shooting instructions for deactivating Adobe Digital Editions in order to reactivate it do not work: There is Adobe Digital Editions folder with this name in my Application Support folder. I see someone else posted the same question with an update request in August 2021 and it has not been answered. I have called Adobe Support, which cannot help, but has "escalated" this issue. I hope that someone will respond soon.

How do I deauthorize Adobe Digital Editions on my computer? Thank you for your help. I lost my original ID info, and so created a new account ID to install ADE on a new computer and have since found my original accout information and would like to use my original ID.

I use adobe digital edition 4.5 for downloading library books onto my Nook.  For the last two days everytime I download a book onto my Nook I get an error message that says Error opening book,book has been returned, but it hasn't been returned.  I've called my library and Nook and they can't help me.  Can Adobe help me??

When trying to open Adobe Digital Editions 4.5 from the desktop icon, the client presents a blank screen. Choosing to "Run as administrator" actually launches the application and contents, but we do not have administrator rights on the computers in our organization. This was not an issue until recently. I have also tried ADE 4.0 with the same results.

After my second Kobo e-reader broke down, I decided that enough is enough and I switched to a different e-reader. I want to download the books I bought but I'm having trouble because of some time/date/zone problem which I don't understand. Could someone help me? Kees B.

How do I find out what the ID and password is to successfully reauthorize my computer for ADE 3.0? I have an older, Nook Glowlight+ E-reader version and I can't read checked out books from my local library using Overdrive.  The ADE community has suggested I delete ADE 4.X version, install ADE 3.0.  Deauthorize my computer.  Get out of ADE.  Get back into ADE and reauthorize my computer for ADE 3.0.I've done everything except for reauthorizing my computer for ADE 3.0 because (it's obvious) my user ID and password to do that is different than the Adobe User ID and password to access this community forum.

Hi!I'm using ADE 4.5.11 in windows 10. However, after minimizing ADE the window does not appear anymor on my desktop. What did not help:- Restart ADE- Deinstall and install ADE- Rename ADE folder in Documents folder- Run ADE as Admin The issue also occured using. Version 4.5.7. In this case, it was solved by updating to 4.5.11. However, now running again in this issue.  How can I solve this issue? Best RegardsChristian Brendle

I have a KOBO Aura H20 e-reader.  Unfortunately, it doesn't have the Overdrive loaded on it, which is why I trying to install ADE.  I thought I would give it another try, because the ADE has changed since I last tried it in 2017.  My problem is that after loading the new ADE onto my desktop computer (Windows) and connecting my e-reader,  I cannot seem to authorize the e-reader.  The ADE screen shows my KOBO but when I right click (as per the instructions from the Adobe website) nothing happens.  It's probably obvious that I am not a techie person, but I am hoping that someone can help me to figure out how to authorize my e-reader.  Thanks in advance.   

Hi, 4.5.11 does not work on W10. When I open it, it crashes saying its not responding. So I found some tip that I could try 3.0 instead. I went here https://www.adobe.com/support/digitaleditions/downloads.html but the download links doesn't work.   

I'm trying to add a book I took out from my local library's Overdrive system to ADE, and I get this promp: "Digital Editions could not connect to the fulfilment server. Please make sure you are connected to the internet." As I'm posting this on the internet, you can see that I have internet connection. I've already run through all the troubleshooting found on this page: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html  Any and all help would be greatly appreciated.