Digital Editions

I want to borrow e-copies of library books on Libby.  I have done this in the past with Overdrive.  I have an old Adobe account which uses my old defunct/inactive email address as the password.  It won't communicate any more with my library card which now uses my current email address.  So I want to erase it's authorization on Adobe Digital Editions  and authorize my new Adobe account which uses my current active email address.  However, when I try to do this I get the message:  "Unable to erase authorization.  Please try after some time."   I have been trying unsuccessfully for a week and have spent many hours with on-line chat support and a live agent - who directed me to this forum.   I have tried changing the email address on the old account to my new email but it is not accepted as it is already being used in  my new account.  I have tried changing passwords.  I have tried to access my Adobe Digital Edition

Gibt es ein Tool wo man seine Geräte verwalten kann? Geräte die ausscheiden löschen damit wieder freie Lizenzen sind? Wo kann man sich hinwenden wenn mandie Adobe-ID Aktivierungen zurücksetzen lassen möchte? Der Support hat mich ans Forum verwiesen und es gibt hier schon viele Nutzer mit den gleichen Problemen aber keine Lösung.

Hello, I have been reading a digital editions book on my desktop, and have been highlighting and making notes. I now want to read the same book on another device (e.g., laptop), and the highlighting or notes have not synced between the devices. Does anyone know how to fix this? (so that I am not making seperate notes/highlights on each device)?Thanks!

I am trying to switch the vendor I'd from adobe to books a million but it won't change it can someone  explain this 

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Tengo dos cuentas en Adobe. De una de ellas he olvidado la contraseña -es la que está vinculada a mi equipo.  Quiero vincular el equipo a la cuenta nueva, pero no hay forma de recuperar la contraseña en la web de adobe editions (dice que espere tras intentarlo, pero no se abre ningín acceso a recuperar la contraseña olvidada) Así, no puedo quitar DRM a los libros comprados en kobo o kindle para leer en ereaders de otras marcas ¿Podéis ayudarme?

I'm using my small windows laptop.  IADE and download of library book was going well.  Could figure out.  I uninstalled ADE and re-instsalled.  ADE authorization was still resident. Still had same problem.  ??  Compared ADE authoriaztion with my main desktop.  They were the same.   So I reallized my main desktop computer was on.  Turned desktop off and now I can open Library book on laptop.  Is this correct response? Only one instance of ADE at a time?

Hola! Tengo hace dos meses suscripción de Adobe via Creative Cloud. Me reconoce mi cuneta, y mis pagos. hasta ahí todo ok.... Abro en la MAC Adobe, y me reconoce la cuenta... pero al querer editar un documento me indica que debo comprar licencia...pero ya la tengo comprada y la pago regularmente....Alguien podrá ayudarme?

Hi All,  I'm hoping that someone can help! my ADE on my computer was authorised using my Adobe ID, and when I tried opening a book purchased via google play books I recieved this error   I suspected that it was because my adobe ID and my Google ID do not have the same email address and my ADE was only authorised with my adobe ID. So I de-authorised my computer and tried authorising using my google account but I keep recieving this error: Any ideas?

Hello everyone, I'm facing an issue transferring an .epub book to my Kobo Clara e-reader :1) I bought the book on a website, downloaded the .ascm file and added it to Adobe Digital Editions on my computer.2) It's perfectly readable on ADE, but I need it on my e-reader.3) I transfered it to my e-reader, which is connected with my Adobe Digital Editions ID.4) When I used the e-reader, the book didn't even have a cover, the thumbnail was only a white page with the title of the book. When I try opening it, it's just a blank page and it's over, the book is marked "finished". I used the exact same procedure for another book and it worked fine, so I don't understand why it isn't now. Do somebody know how to fix this issue ? Best regards

Estoy intentando eliminar una o dos esantes vacíos que tengo en la biblioteca del Adobe Digital Edición, y no tengo forma de hacerlo.Aunque está vacío, el botón de la derecha del ratón no se me activa para poder eliminarlo, todo ello siguiendo las indicaciones del chat que he mantenido con su servicio de asitencia técnica.Espero me puedan ayudar.Un saludo y muchas gracias

me sale clave de licencia dañada, y no permite abrir los libros, en adobe digital editions!!

Hallo,seit einigen Wochen komme ich nicht mehr in mein Adobe DRM Digital Konto. Wenn ich versuche, ein Buch zu öffnen kommen die Meldungen, die ich als Anlage sende. Ich habe inzwischen alle meine Konten (von denen ich wusste) gelöscht. Allerdings habe ich jetzt gelesen, dass ich nicht nur löschen, sondern auch hätte deaktivieren müssen. Leider habe ich keine Ahnung, wie ich das hätte anstellen sollen.In einigen Adobe Hilfeseiten habe ich gefunden, dass das Konto zu resetten ist, allerdings nur über den Kundendienst. Dafür finde ich aber weder einen Link noch eine Telefonnummer.Kann mir einer helfen ?Im voraus besten Dank und viele Grüsse 

Bought a new computer. Was using ADE 3.0, which is not available anymore. It needs a Microsoft program that is not available anymore. I installed ADE 4.5.12.112. I authorized my computer. I then downloaded a book from Overdrive. I cannot copy it to ADE.

Hello everyone,I'm experiencing an issue with Adobe Digital Editions (version 4.5.11) on macOS 14.6.1., also it is happenning in other SO. The application crashes and closes unexpectedly whenever I try to open certain PDF files. This problem seems to be specific to these files. Below is an excerpt from the crash report:------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: Adobe Digital Editions [49633] Path: /Applications/Adobe Digital Editions 4.5.app/Contents/MacOS/Adobe Digital Editions Identifier: com.adobe.adobedigitaleditions.app Version: 4.5.11 (1) Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 501 Date/Time: 2024-08-20 12:09:43.9652 +0200 OS Version: macOS 14.6.1 (23G93) Report Version: 12 Anonymous UUID: 17E556C1-B6CA-2FE9-F486-064FF4697A51 Sleep/Wake UUID:

Bonjour,Je viens de télécharger ADE sur mon PC mais au lieu d'avoir les onglets ci-dessousj'ai ceux-ciet je ne peux rien faire. Quelqu'un peut-il m'aider? 

Ho installato ID digital editions sul mio computer con il mio ID. Adesso dovrei rimuovere l'autorizzazione perchè ho problemi con un e-book che ho comprato ma mi quando provo ad inserire la mia password per rimuovere l'autorizzazione mi segnala che la password non è corretta mentre io sono sicura che lo è. Ho provato anche a modificare la password ed inserire la nuova ma nulla, non mi consente di farlo. Come faccio ad eliminare l'autorizzazione e ad inserire i miei dati ID?Grazie

I downloaded the Adobe Digital Editions application and book just fine on my Windows 10 laptop. Works great.The problem comes when I try to read the book on another device. I download, install, and authorize the app on a Surface Pro 4 and an android phone, in neither case does the book populate. I moved the *.acsm and pdf to the Surface and it populates, but when I try to open it I get W_ADEPT CORE_WRONG_DEVICE.On the file that does work it says viewing on a single device (copy/print on any), but I can't see how to disable it on the laptop and put it on my Surface, if that's the issue.I've never used Adobe Digital Editions before and I uninstalled/reinstalled ADE from the Surface, same problem.

Als ich den provider Cablecom gewechselt habe, hat dieser mir mein Hispeed Mailkonto sofort gelöscht. Das Problem ist nun, dass ich alle Ebooks unter diesem Konto angelegt hatte und diese deshalb nicht mehr öffnen und lesen kann. Kann mir da jemand helfen? 

I am trying to deauthorise my ADE account used to access some old books but it says my password is wrong.Adobe support says log in to accounts.adobe.com with the credentials and reset. But this does not work. It looks like the ADE account that uses the same email is different.Can anyone help please? I cannot find the answer on the Adobe support pages.

Mi da questo errore nel tentativo di copiare sul lettore, da pc, alcuni libri. Non tutti. alcuni si alcuni no. Che si fa?

I have a problem, which a lot of people described since Sep. 2015 and which was not solved up to now.Independently if it's a PDF or epub at any page of a printed document an area of 1 to 2 cm at the right side as well as at the bottom is cut off.This is independent, if I use a HW printer or a PDF printer (e. g. Microsoft print to PDF or PDF24). There little differences depending on the page size of the original document and the printed page size. The best seems to be Letter format for printing with the smallest missing printing areas. But in general the problem exist with every combination.As I found in other discussions the problem appeared with Windows 10. I am also using the newest Windows 10 version.So I have following questions:- does anybody know conditions under which this behavior doesn't happen?- is there any workaround known?- when will Adobe offer a solution for this issue? (is there any public roadmap for open issues existing?)

I have tried everything I can find on the internet to fix the issue.  The issue:  I borrow a book from the library.  I download it, but ADE will not open the book.  If I can actually get the book into ADE the program freezes.  I reopen and the book is gone.  Anyone know what is going on with ADE?  Or a better way to get library books onto my Kobo?TIA for any tips/advice/help.

Hi guysI am not a person wo knows a lot about computers, so bear with me :-). Apparantly I have 2 IDs, one probably created with another Email address a long time ago. Now I wanted to re-read an old book again and wanted to download it into my DE library from the place I bought it from and was told, that that E-Lic was already fulfilled by another user. There is no one else in my household using DE so it is me :-). Now my first question is:How can I find out what my other ID is if I don't even remember what Email I might have used?How can I combine the two IDs so I have access to all the books? Appreciate all help on this, thank you!

Bonjour,J'ai une liseuse Kobo Touch 2.0 avec laquelle je lisais des livres empruntés dans une librairie publique à travers le logiciel Adobe Digital Edition 4.5. Depuis deux jours, à chaque fois que j'essaie d'ouvrir le nouveau livre que j'ai emprunté, il apparaît le message d'erreur : " Votre liseuse n'est pas autorisée à ouvrir ce livre. Ce livre est protégé par Adobe Digital Rights Management (DRM°. Ayant bloqué l'accès à votre liseuse, vous devez renouveler l'accès au livre et l'importer à nouveau en utilisant Adobe Digital Editions (ADE)."J'ai essaie d'autoriser à nouveau l'ordinateur et la liseuse, j'ai essayé d'emprunter à nouveau le livre et j'ai aussi réinitialisé la liseuse, mais rien ne marche, il est toujours impossible de lire le livre sur la liseuse (le livre est lisible seulement sur mon ordinateur).Pouvez-vous m'aider à résoudre ce problème ?Merci d'avance,Elisabetta