Download & Install

I have Creative Suite 5 installed on my PC. It is now telling me that I have this activated on 2 computers (which I don't--only one) and that I need to unintall one. Can you tell me what I need to do? I can't get past the activation page.

Bonjour, Disposant actuellement d’un Mac Pro 2013, tournant sous Monterey, j’ai l’intention de faire l’acquisition dans un futur proche d’un Mac Studio M2 équipé de l’OS Sonoma. J’ai en conséquence besoin de savoir si votre logiciel sera rendu compatible avec cet environnement dans un proche avenir.Avec mes meilleures salutations

How do I use the old version of Adobe Express? Some of my designs use curved text. The new version takes all curved text away, ruining the designs.

Hi,everytime I tryed to install ACC, I had the same error code which is the error code 205.How can i bypass it?Liryal

Hi,Good day.We have valid licence. but it says your subscription has ended. Please let us know how to fix it?Other team members are not having any issue.Thanks,LogiTransMod Edit: Email addresses removed

I just purchased Acrobat Pro. When I click on the Setup icon, I am redirected to the purchase/free trial page.

I'm a longtime Photoshop Elements user, but I just got a new MacBook Pro and my old version of PE won't work on the new laptop, so I wanted to download the trial of the new version of PE to give it a try before purchasing.  But no matter what I do, I can't get it town download the trial version.  If I click on "Get Started" on the Free Trial page, it just directs me to the next page, but no download appears to have been started.  So I click on "Try Restarting Download," and again, nothing happens.  I am logged into my Adobe account.  And I've tried on both Chrome and Safari and gotten the same result.  It's as if the download links are broken.  Any suggestions?

Good morning everyone, I'm here because I had installed the "CS3 Design Premium on 2023" for too many years and now that computer has passed by.I need to install it on a new computer, where the software works well, but it needs to be activated. I ahve readed about the servers acivation down, and a million of posts of 2018 with invalid instructions and dead links.There's any activation method valid and not considered piracy? There's an alternative download like the one that does not require activation? Thank you.

Hallo,ich habe einen neuen Laptop und bin gerade dabei, alle meine Programme auf diesem zu installieren. Ich habe eine Lizenz für Photoshop Elements 2018 und Premiere Elements 2018.Ich habe gelesen, dass ich die Produkte zuerst unter meiner Adobe-ID registrieren muss, um dann einen Download zu erhalten. (Mein neuer Laptop verfügt leider nicht über einen CD-Player, sonst könnte ich einfach die mir vorliegende CD einlegen und die Programme auf diesem Weg installieren.)Wenn ich nun versuche, die Produkte zu registrieren, bekomme ich den Hinweis, dass die Seriennummer bereits verwendet wird.Wie kann ich die beiden Programme auf meinem neuen Laptop nutzen? Ich danke euch schon vorab für eure Antwort!Viele GrüßeMarion

Hello, i've been trying to upgrade to premiummembership but it doesn't let me. It keeps saying contact support but then there is nothing related to my problem. Please help

Hoy adquiri la licencia de adobe, deacargue los archivos de a web, photoshop, after effects y creative cloud y NO ME DEJA INSTALAR NINGUNO, lo ejecuto como administrador y simplemente no hace nada, no me da ningun mensaje de error, simplemente no se ejecuta, inente descargarlos desde otra pc y si me dejo entonces el problema esta en mi PC pincipal, ya inente usar el CleanerTool de Adobe, cambiar configuracion de Antivirus y Firewall, tambien cambie de usuario a un usuario administrador y no funciona nada, alguien que pueda ayudarme?

Hi all, I have purchased Adobe plan (Photography plan (20GB)) some time ago that includes Photoshop. However, when I log into CC app on my laptop I don't se it under the "Apps in your plan" section. It's under "Apps to try" and is asking to purchase a plan gain. My subscription is not new, I have it for over a year. Why is that and what can I do to install PS? Thanks,Antonia

Hello, I am having trouble installing photoshop and lightroom on my macbook 

Hello, I created a file through InDesign and I am at 8 days (1 day past the free trial). However, InDesign said, do you want to open it one more time? I clicked yes and it opened, but I could not open the file (nothing happened). Any ideas or do I have to buy Indesign (I don't really need it right now, but might in the future). Thanks! -- Ray

LINK REMOVED Is it real or fake?

The Adobe Genuine Software Integrity Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

I am running into this issue. I have a serial number for Lightroom 6 that was purchased as an upgrade from 4. I am trying to reinstall 6 and the installer prompts me for the serial number from version 4, which I no longer have any record of since I bought the old version boxed many years ago and never considered I might need the serial again after I upgraded to the newer version. How can I reinstall 6 without providing the number for the old version?

Hello everyone, I have a Macbook Pro Mid 2010 and Im trying to install creative cloud desktop app. I keep getting an error code 4 when installing. Ive tried using the cleanup tool, restarted my computer afterwards. Turned off my firewall. I went to my system preferences and turned on to allow apps to be downloaded anywhere. I don't use the same download file incase its corrupted. I throw it in the trash can and empty it. I went to my utility folder and delete any adobe folders remaining and do the same.  I cant find what an error code 4 means when I google it. Im at my wits end. What are my options?

Hi I have a question about my account

This is a FAQ page request for needed clarification:Below is  a selection from a chat 2023-09-13 I have been informed during sign-in that my graphics card is incompatible on my workstation. But all the cards I can find are for gaming. What is appropriate for graphics work such as Photoshop and Camera Raw? LintaThank you for explaining, Len. The Graphics cards are the same for Photoshop and for gaming. For the Photoshop application to run seamlessly you should have a compatible GPU which has a benchmark of 2000 or above.For reference please check the below link - https://www.videocardbenchmark.net/directCompute.htmlRead Entire MessageThank you for your response. I think the instructions on the FAQ should state that clearly because it is hard to know what to do otherwise. It is possible to get way over powered graphics cards that are entirely inappropriate and expensive just to try to get it to work with ACR etc.Read Entire Message Linta I do understand and relat

Hi, We want to reactivate the Design and Web Premium CS6 license on the new machine. The licenses were used on the old machines, but we are not using them anymore.I tried the offline mode, and it told me that you have reached the limit. When I tried again, it told me the serial number and the request code were not invalid.I tried contacting support, but they told me chat and phone support were not available for this product.Please help us activate the product on the new machine.

I would like to keep my old PhotoShop CS5 on my computer but want to keep my Creative Cloud Apps updated and current without all the extra files. So just double-checking that if I leave the box checked it will NOT delete my CS5 Photoshop install. See screenshot.  CS5 doesn't need Creative Cloud but you never know.  Thanks! 

Years ago I bought a new MAC desktop computer from Apple with an installed PhotoShop CS5.  I've been using it for years. I have now bought I higher end windows laptop and Adobe is saying the registration # on my MAC version of the software is invalid and won't even help .. of course their suggestion is to sign up for the monthly subscription  but I don't use it enough. I want to keep using CS5 as it is what I'm use to using. Am I snookered ... hopefully someone here can help. Thanks.

No. Creative Cloud lets you install each app individually whenever it works best for you. Mix and match and install whatever you want.Read more in the Creative Cloud FAQ

Good morning.I recently upgraded to a new computer. I'm trying to install Photoshop and Lightroom. I get a message to contact my network or computer administrator.Please advise.I'm also looking for a telephone number for support.  Thank you