Download & Install

I recently downloaded AdobeCC to view the free applications they offer. A couple days later I purchased a Business account with AdobeCC. The purchase is acknowledged on my account but the Apps are "7 Day Trial". Is this normal? Is the trial status a default setting? Will my purchase apear once the trial is over? I dont want to be charged twice for a single months purchase after the trial is over. I need help understanding. Thank you!

All my creative cloud apps attempt to install to my main drive which is my boot drive, my SSD. this drive is full. i wish to get all the apps installed on my hard drive. How do I do this? Windows 10

Howdy, I own a copy of CS5.5, and once Adobe shut down online activation for it, I contacted them, and they sent me files and new license key that I could use to install the software. It has previously been successul. I am moving to a new computer, and I successfully went through the installation process, it accepted the license key, but now when I open the programs, it says the software is already installed on other computers, and the software will stop working in 30 days. But when I tell the dialog that I have deactivated it on other computers, and that activation should continue, it tries accessing the internet to reactivate, but can't. Because Adobe shut this activation down. I would contact Adobe directly again, but I apparently don't have access to Adobe Admin Console. Any help would be appreciated. Thanks!

The proceswindow asks for the serial number. I have one, 24 numbers. The proceswindow has 6 (six) places!?!? What's wrong?Roelof Klem

Hi! I am attempting to download my adobe creative cloud apps but the installer icons wont open.If I double click on the installer icons nothing happens. I had a missed payment on the subscription which I have just updated and paid this morning (now shows as paid), and says "you'll be able to resume using your apps shortly" but I'm still getting a billing issue alert. Has adobe blocked me? I'm trying to figure out if theres a delay in their ststem so it still thinks I owe this months subscription?I have just had the hard drive replaced on my mac and desperately need to activate my adobe account and doewnload the cc apps so I can get back to work. (Running Mac OS MONTEREY.) Any help or advice greatly appreciated, thank you.    

지금 현재 인디자인cs5.5 버전을 다운로드 받을수 있나요?

Hi everyone, I'm unable to use Premiere Rush once it's installed. I've come to the community forum as it seems Adobe has elminated the option to speak with and agent.  See the error code I'm getting. MSVCR110.dII I've tried uninstalling reinstalling and compter restarts to no avail. Thanks!

Hi, i'm new in this forum community just get this link community from adobe virtual assistant support.i need a help with Adobe CS6 Design and Web Premium.  Do the re-installation software, the sign in required. after signing my adobe id and password the error was:"Try again Later" for security reasons your access was temporarily disable.**please refer image below** from my adobe account, i can still login from the web. Thank You and Regards,Afham

Hola! es necesario desinstalar los programas de Adobe (Ps, Ai, etc) antes de reinstalarlos en un nuevo equipo? Gracias

onjour, J’ai changé d’ordinateur dernièrement. Élément Photoshop 8 etait installé sur l’ancien ordi qui disposait d’un lecteur CD. J’ai l emballage le CD etc.. D origine 2009. Comment puis je l utiliser sur le nouvel ordi qui ne dispose pas de lecteur CD ?' Comment le réinstallateur ou le tranferer ? Merci d’avance pour votre aide.

Hi there,is there an opportunity to choose only the apps i really need.. in my case i need photoshop, illustrator and indesign.. all the other apps do not make any sense for me...i know, i could take 3 single abos, but then i have to pay more than for the all-in abo.. thanks for helping, CM

I need help for adobe photoshop 12. Yesterday it run best, but today I need ID and password to lizense the organizer. I made everything correct, but Ican't register me becaue I allways get the Info:" ID and password do not belong together.Please answer in german, if possible.

I got a new MacBook and transfered everything from my old MacBook to the new one withe the Apple migration assistant. Now I cant install any Adobe programs due to an unknown error in the installer. Could someone pleas help me?  

Sprache von Photoshop ändern. Jetzt sind alle Actions und Voreinstellungen und Pinselspitzen weg

Hello, I have my upgrade Lightroom 5.7 serial, but not my original 5.0 serial.  It doesn't show on my login. My upgrade serial does.  I wiped my hard drive and reinstalled Windows.  I need to reinstall Lightroom ASAP, but it's asking for my original serial. That's on a box that is long gone!!! 10+ years ago!  I can't figure out how to contact Adobe for help since the chat doesn't think I am an adminstrator...this is my personal account and my personal computer. It's not for a business.  I need to get my old serial number somehow!  Please help!!! EMAIL REMOVED Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730   Thank you! Arielle

Hi, recently started working on my website, I took the Ludwig theme. I started doing my thing and on the top of my home page, I wanted my logo on the left, and on the right my other pages and social media link. The problem is that it seems I cant change the order of those 3 tabs (Pages, logo, social media). I would like to know how I can arrange those so that it become Logo, page and then social. In that order. I've seen it on other website with the exact same theme but couldn't find it after an hour. Basicaly I want to transformthis : https://gyazo.com/5bdcdf80fabced6bfbb28651825f9860 to this : https://gyazo.com/29f0f74d2a2b2749aafb622549b5e0fc Big thanks

I have just re-downloaded lightroom classic from creative cloud. When I click "continue" on the installer to enter my system/admin password, the dialogue box shakes, rejecting my password. I have double checked my password in the system preferences and I have even reset the password. The same problem continues. I am using a mac os. 

Your trash is too expensive. Why the hell don't you create a price range in between? What individual who is not a freelancer but rather an enthusiast who edits an image occasionally can enjoy the apps? Well... That's our problem. Your loss. The whole hobbyist community downloads your apps via torrents and that's what I'm advocating now. I would like to use the app a few days a month. I need two apps for Photoshop plus After Effects, but do you think I will buy a whole package for +€60/month just so I can use two apps for a few hours possibly a few days? Even this is probably more expensive if you don't buy for the whole year. I'll give you a little tip. You would have possibly tens of thousands if not hundreds of thousands more individual customers if your prices were even more humane. In practice, I could pay up to 20€/month to use these two applications for a whole month. However, my usage needs are so small that more than €25 per app or more than €60/month for two app

Hello everybodyI need some help pretty urgently.I uninstalled Illustrator version 25.4.1 (or 25.x.x...) because it gave me errors with the plugin "DxfDwgFileFormat.aip" (Export to DWG option missing).I then wanted to restore and reinstall it, but it is no longer visible among previous available versions and I cannot update my macOS (currently Mojave 10.14.6).Why can't I find it anymore in the previous available versions of the CreativeCloud App? I have a regular subscription... How can I fix it?This link didn't help:https://helpx.adobe.com/download-install/using/install-previous-version.htmlThank you all in advance!!! 

How mine was FIXED:  I bought Dreamweaver CS6 on eBay and had all the problems as above. I talked to an expert in the chat and he verified my serial number and my registration through the seller at eBay, then walked me through installing Creative Cloud, the app. Once you've installed CC the app, you can log in, but DO NOT CLICK on ANYTHING. Quit out of all apps and restart your computer. In my case we are setting up an older iMac with High Sierra for Dreamweaver specifically in order to recover a dreamweaver-built site.  After restarting, I was able to launch my Dreamweaver which was in 'verify later mode'. Dreamweaver asked for my Adobe email and password and the installation was complete.  Now working!  

Adobe Creative Cloud Photography plan 20GB: Photoshop + Lightroom bought Nov 2022  (1 Year subscription) from Amazon1 redemption code  managed to download Creative Cloud but NOT Photography plan 20GB: Photoshop + Lightroom.Will not take redemption code again.How do I get Lightroom classic software? Please help.

I tried out InDesign CC and then cancelled the free trial but now my registered copy of InDesign CS6 will not launch - I just keep getting a window referring me to the SUbscription Manager to update my subscription status in order to be able to use the product.  Now I can't open any of my existing CS6 files! Please help...

Hi,I have had Adobe Creative Cloud for some time. I am signed up through my business user, and the personal account is just not being used. Yesterday I check my email, and can see that Adobe has signed me up for a Creative Cloud subscription on my personal account. WITHOUT my permission. So now I am forced to pay 2x times the price for something I did not order. Further more, this is binding in 12 months. Yes, I can see that you sent me an email last month about some merger of accounts, but I have not had access to check the email because of travel for more than a month. I can't see what gives you the right to sign people up for a subscription if they are NOT responding. I have never heard of these kind of "Acceptance of terms" that if you do NOT respond, you said yes. Adobe, PLEASE cancel my personal subscription. I don't need it - I only use my business account. /Lars

I have a Capital One card that Adobe keeps charging even though it is not my account. A manager from Capital One called Adobe while I was on the phone and Adobe admitted it was not my account and assures Capital One it had been canceled. In this process,  I found out Adobe had been charging two of my charge cards even though I do not have a subscription with them. Each month Adobe continues to charge my card. Each month I have to call in and dispute it. I found out even if you get a new card they can update your card without your permission. On top of that,  they are a company that cannot be blocked from any charge card. I suspect I'm not the only one they are doing this to everyone check your charge cards. If  this were anyone else they would have already had a criminal case against them.Jane D Myron Indiana

I currently have PhotoShop Elements 2022 and Premiere Elements 2022 in my active account.I tried many, many times to install Premiere Elements in Windows inside Parallels Virtual machine. I had no trouble on the Mac OS side.Every single time installation aborted for Error Code 1; Error Code 16; Other Error Codes; Installation File corrupted, etc. I never got and installation.I was on a long chat with DAHNAJAY, who was very helpful, finally providing me with download links for both products to Mac and Windows platforms.Trying to install from the link for Windows resulted in Sentence #3.I finally gave up and installed both Windows programs from my 2018 disc.Why did I have such a bad time installing from the Adobe system?