Download & Install

Through the local academy I was able to purchase a full membership for the Adobe products. Now i'm wondering where I can see when this subscription ends? I tried looking at my account but haven't found this information yet. I'd like to know this so I can determine when I need to renew my subscription.

I am pretty poor at anything IT based but thought I would be ok downloading and using Photoshop elements 12. However, everytime I try to download and run Elements 12 I get a message telling me 'file archive part is missing' - what do I need to do to fix this?

Hi,I have an Internet company and there are almost 40 to 50 Video Editors and Graphics Designers working. Can I get a license for Adobe premier so everyone can work without any hassle? please Help Thanks in Advance Regards

I need it to be written that i bought lightroom licence included and showed on the invoice. Is it possible?

I have a problem. In 2011 I bought the adobe package (Indesign-illustrator-photoshop) then with CD ROM. I have them installed in my mac and everything is ok. this year the hard drive of the mac broke so I had to replace it. I reinstalled the 3 programs whith the CD ROM but when I go to open them it asks me to activate but I can't. What good soul can help me?

Hello to all,I am looking to re-install Illustrator 2022 as I have a plug in (eCut) that is not supported on illustrator 23. Can anyone help me?

How can I download creative cloud on my mac mini?  I purchased it on my macbook pro.

Hello Guys,and thanks for looking into thisAt our company we're still in doubt wether or not to update our software to CC or just update to CS6. Currently we all have different versions (going from CS3 to CS5), and that's really time-consuming.The most important question would be if it is possible in the CC to work in the same file at the same time.Working on magazines, catalogues or books this would be a major time-saving option!For example I could work on chapter 1 and 6, whilst my collegues are working on the other chapters.The other users could then see how far I am on my chapters, change things (make notes) etc.Is this possible in CC or not?Thanks for your answers and time.Best regards,SamPS: If there are major setbacks working on the cloud (between multiple users/computers) please let us know.

So much is wrong with Adobe. The subscription fee for one is outrageous. I can't even use the most recent version of Premiere because despite having 64 gig ram, 2080 Ti, etc... the 2022 version has a memory leak. But the membership only allowes for two computers and I have three so I contstantly have to log into and out of another. (feature request, MAKE IT SO I DON'T HAVE TO SIGN IN EVERYTIME I CHANGE COMPUTERS, MAKE IT SO WE CAN TERMINATE MEMBERSHIP WHEN WE NO LONGER NEED UPDATES AND HAVE ALREADY PAID ENOUGH FOR THE SOFTWARE). If I don't have internet this creates problems. Furthermore, it doesn't remember my computer when I am signed in so I have to sign in again and then log out of one of my other computers. This makes completely no sense since it requires being online it should know I'm not logged into the other computer(s). So, I'm paying for updates I can't use and having to buy the software over and over every year for the worse customer support on the planet, the software is c

I have downloaded the installers for Creative Cloud, Photoshop, Classic Lightroom and Bridge.  I have even downloaded the alternative installer for Creative Cloud.  No matter which one I launch I am prompted to run as Admin and then before I am able to log in and verify my credentials I receive an error 206, no network access.  I have tried every troubleshooting method I can find and still am unable to install the products.  This is on a very new installation of Windows 10, so there is minimal old file interaction I can think of that would be causing this.  Any help would be appreciated. Thanks, Alex.

I have a photo suubscription to Photoshop and Lightroom. Thedrive on which Photoshop is installed has failed so I cannot access it. I cannot therefore uninstsll the program and then re-install to another drive. Any help would be appreciated

Good morning,I have a legal version of photoshop elements 13.Registered on Adobe.com in 2014.The program has stopped working.This serial number cannot be verified. Support says they no longer support this version. What can I do?

HelloI am looking for the image for Mac OS X in 64 bits, does it exist ?Version CS6 Design and Web PremThank you very muchMichel

HiAfter offline activation (no online activation possible) PS CS6 cannot be updated. Consultants say Adobe has discontinued support for CS6, so no 13.0 updates are available anymore.Has anyone recently managed to update PS CS6 to a version higher than 13.0? RegardsRobert

J'ai un message d'erreur lorsque j'essaie de me connecter au creative cloud qui me dit "vous avez été deconnecter" ... Que faire dans ce cas la  ?

I would like to make a Powerpoint Presentation for use in a school classroom and I was wondering if any of the Apps in the Creative Cloud work efficiently for this?

Good morning, I urgently need help, I have MacOS High Sierra 10.13.6 operating system and I can't find a link to download LR and PS, since Adobe asks me to update my operating system and I can't do it for space (Macbook Air 13 inch 2017)Thank you!

CC desktop app wouldn't start.  I removed Lightroom, Photoshop, then CC itself.   I ran the AdobeCreativeCloudCleanerTool.exe and redownloaded and reinstalled CC desktop app.   Installation seemed to go OK.  At the end the Creative Cloud app window comes up and the 'loading...' circle spins for 60 secs, then t flash in the black band, then the circle spins for another 60 secs, then another flash, etc  - 3X, then a dialog comes up:  Title Bar: 'Adobe Creative Cloud'   Body: "Adobe Creative Cloud, needed to resolve the problem, is missing, or damaged.  you can try to repair to fix the issue.  If the problem persists, download and install the new copy from 'http://www.adobe.com/go/adobecreatecloudapp'. "   Two buttons are shown [Quit]  and [Repair].    Repair fails.    When I click [Quit]  the dialog disappears and there is text remaining in the window very briefly, then the windo

Hi Guys, I bought a new Mac Book and i transfered all my old Mac Book Datas to the new one with any problem except for two issues:- Photoshop app has not been transfered- Impossible to connect to my creative cloud session on the new Mac.i've tried:- to connect even if i was deconnected from my session on the old Mac- change the password My login is good, my password is good too.When i try to connect, creative cloud says:You have been disconnected, please reconnect for using Adobe apps. Can you help please?

I have downloaded wrong version of Photoshop Elements, it should have been 64 bit systen in stead of 32, what do I do now?

Running macOS Monterey (previously Mojave) on a 2016 Macbook Pro. I initially noticed this problem when I tried to install Lightroom, I noticed after a while that it had not installed. I then noticed the issue as see in the screenshot, It was stuck on updating.Since then I think I have followed every "solution" on this forum and have yet to have the issue resolved. Yes I have restarted. Yes I have reinstalled. Yes I have used the Creative Cloud Cleaner tool. None of it has worked. Still the Issue persists, I don't understand how it can have anything to "update" when I have just reinstalled the latest version. I even updated to Monterey from Mojave to ensure that that wasn't the problem (breaking some 32bit apps I used through wine). Anyway my point is that I have tried it all and I'm hoping that an expert on the forum can help. I've attached all logs retrieved via the Log Collector tool as well as the terminal output from launching Creative Cloud from

I canceled my subscription and it still takes 24$ give my money back I really need my money it's hard in life right now please send back my money!🙏🙏🙏🙏

Hola!tengo este error (error 42), he probado todas las soluciones mensionadas y nada. Cargue las llaves nuevas, desintale todo y volvi a instalar, probe veriones antiguas y nada. Sigo con el mismo error.Necesito conurgencia solucionarlo, ya que debo entregar un proyecto urgente.Caracteristicas de mi MACMacbook Pro 2012 con Catalina version 10.15.7 Ayudaaaa!!

Hello Adobe As you can see here, I'm unable to sign in to my Creative Cloud App. I rebooted my PC, I tried to reinstall the application (it didn't work because there are still apps that need it) and I tried to change some LAN settings as suggested in the Adobe Help Center; neither of them did work. I'd like to update Premiere Pro so I can work on my v23 Files but I'm stuck. Thanks for your help! *I have a Windows 11 desktop PC 

Hi all! I have premiere pro v15.0 on one of my computers and I would like to upgrade to the latest patch of v15 (I believe it's 15.4.5). Creative cloud won't allow me to update Premiere version 15, it simply says "up to date" Is there another way to update apps outside of creative cloud? I already have PP23, but I have to keep v15 because the people that I work with use 15.