Download & Install

Hi, just bought Photoshop&Premiere Elements 2023 from Amazon, but the redemption code I received only leads to one S/N for Photoshop Elements. Also only Photoshop was downloaded. The S/N worked just fine for activation.Downloaded the test version of Premiere Elements, but (as expected) the given S/N is not valid for Premiere (should start with different digits)Contacted Amazon support chat - they claim that the code is valid for both products! Does anybody know how to get the second S/N for Premiere Elements?Adobe support Chat is not active at the weekend... cheersMichael

I purchased the Adobe Acrobat 2020 with my new DELL computer. It came with a product key to redeem. When I do that the serial number flashed and there is no record of it. How do I find the serial number as without it I am unable to complete installation.

Hi Everyone! I had an idea for Adobe to use for the future of their product bundle plans! I thought why not a Build your Own Bundle Plan? Think about it! Many of us love Adobe products, but if we go for the Cloud, we get all these products, but may not even use some of them! So why not a build your own bundle plan where customers can choose which Adobe products they wish to have, and pay the monthly or yearly fee?

I am running os Catalina 10.15 on my imac I have Photoshop 2022 and Lightroom 2022 both of which have been running fine now Adobes latest softwaer update says it needs os Big Sur which my imac cant handle as Catalina is as far as it can go is there any way round this or have I wasted a years subscription to AdobeThanks 

Hi,My main pc with Ps died. I have a backup Macbook Air, Mid 2011, OS High Sierra 10.13.6 (cannot upgrade anymore) which is not compatible with the latest version of CC. I know the older versions are compatible but Adobe Customer Care does not want to assist me. All they tell me is that I need to upgrade my operating system. I was given these links:https://prodesigntools.com/adobe-cc-2017-direct-download-links.htmlBut when I do the install and I get the to the login all it does is spin. I deleted and un-installed the previous CC and got rid of the folder as well. All I need is a version of Ps that is compatible with my laptop. I am a screen printer/designer and I need Ps to create my films, designs, etc. I have 2 other Macs that my friends gifted me and the same ish. The operating systems do not support the latest CC 2023. Customer care really doesn't care because they repeat what I tell them. Can anyone help?Thanks!Kay

I've been through this three times. I have a new Surface Pro 8 with Windows 11. Installing Photoshop Elements requires a restart, and that restart fails. Windows then cannot recover, until I get my bitlocker recovery code and do a complete system re-install, which erases all apps and settings. Here are the steps:Download and install Photoshop Elements, using serial number to activateInstaller requires restart, displays "restart now" button. Click "restart now".System displays four white boxes (Windows logo) forever, does not start.Hold power button for 10 seconds to shut down. Press power button to start up.Same thing (windows logo forever). Power off again, then on."Preparing automatic repair" ... "Diagnosing your PC"...... "Automatic repair couldn't repair your PC" I'm a software dev and good Windows power-user... can you please tell me what startup items are being installed that might be failing? I'd rather disable those than keep wiping my system. This is a giant pro

PLEASE HELP !!!I need advice on Adobe ID, I have a new payment card, and I'm being warned to update my card information. When I change "valid thru" information button "save" doesn't work. I tried Safari, Firefox, Mac OS, Windows and nothing. Do you have any experience or advice? Thanks a lot!

I cannot update Lightroom Classic, or open it, or open Creative Cloud app, and it's just so ridiclous that this company (adobe) continue to put out the worst, painfuly slow programs possible, that never work as they should. What is the deal with this garbage? Flipping work please and also, stop trying to update apps every other day, just make a program that works, done. 

Creative Cloud Apps panel won't load. Been like this since the latest AE update failed a few days ago. All apps are working and CC looks fine. Log out of CC and quit CC are greyed out and not available. Any ideas. Pete.

I've used Photoshop for years, starting with Version 5.0.  The program is presently running OK on my old Windows XP computer, and has been upgraded to 7.0.I want to run Photoshop on my Windows 10 computer.  I am registered asRobert Billings[NEVER POST A SERIAL NUMBER IN AN OPEN FORUM !!!][You have just given your serial number to everyone who read this message before][I deleted the number... or people who receive all their forum messages via email][When a Staff person asks for private information hover your mouse over their name][you may then click the Message option in the popup window to send a private email][personal information removed per policy - https://forums.adobe.com/docs/DOC-3731][This is an open forum, not Adobe support, please do not post personal information][If you are posting using email, please turn your 'sig file' function OFF for posting]

If I swap from PC to Mac, will I need to purchase new software, or is my existing licence transferable? I am running CS5 and Lightroom 4

I had Photoshop 12 installed on my PC, my disk got wiped out and I need to re-download it.My account on adobe.com shows under My ProductsPhotoshop 12It also shows me a valid serial numberI read the existing instructions that ask me to go to My Orders and re-download. But the Order History is blank. It does not provide any download link to Photoshop.I do see I have a free Creative Cloud Membership. Likely this is unrelated, but FYI.So the question is: where do I find the Photoshop 12 download to reinstall on my computer, and then use with the existing serial numberThanks!

Hi, I have CC monthly Photography Plan. I purchased a new Mac with M1 chip. Apple Genius Bar guys migrated my LR Classic v 8.4.1 to the new computer. Now I would like to upgrade to the latest version, but when I click Help>Updates I get a message saying I'm all up to date. I'm signed into Adobe so I'm not sure how to upgrade.

 Hello,I just changed my Mac and I switched to version M1, everything is up to date with version 11.5.2.I downloaded Adobe Creative Cloud but when I want to install the applications (photoshop, illustrator...) I get an installation failure message, code 403. So I looked for updates to do but they are all up to date. I uninstalled, reinstalled, nothing works...Could you please help me? 

hello i am a student and i got the student version of adobe cc and i was encouraged to do so by my professor because we needed the software for the class and would not have the time to finish the work in the class so i went ahead and got it thinking 19.99 + tax a month would not be bad to get a good grade in the class and i also thought i would use it more for other things out side of class but that is just not the case and so i decided to try and cancel my subscription but come to see there was a cancellation fee that is not worth the price and i was informed after talking to costumer service that the fee was in the contract but it was not clearly listed when i was buying this i am just very upset with the way your adobe system is setup you should make it more clear that there is a cancellation fee!!!!!!

i'm new to cs6 how do i download photos from my camera to laptop

Exit Code: 146-------------------------------------- Summary --------------------------------------- 2 fatal error(s), 0 error(s), 2 warnings(s)FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeIllustrator19-Core', version:19.2.0.111FATAL: Error occurred in install of package (Name: AdobeIllustrator19-Core Version: 19.2.0.111). Error code: '146'WARN: Unable to parse conflicting process XML ''WARN: Unable to move file at "/.adobeTemp/7A453693-714D-402E-8A80-EEAEF1E4BCAB/AdobeIllustrator19-Core/StagingArea/Application/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources" to "/Applications/Adobe Illustrator CC 2015/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources" . Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.-------------------------------------------------------------------------------------Please help I haven't been able to find a solution. I'm

I have an older Mac that I rebuilt (2010 iMac, now with new SSD drive) running High Sierra, which is the highest system I can go. I need to restore my Adobe software and can find, download and install everythig except Photohsp that I need ( I have an pay for it on antoher Mac). Anyone know where I can get a good running version?

Bonjour, Photoshop Eléments 2019 est-il compatible avec Mac OS VENTURA 13.0 ?Dans l'affirmative existe-t-il un correctif ?MerciJoël CAVEL

I have the photography plan and am unable to download the Creative Cloud apps to my new PC but receive the following message:  Your Adobe serial number has expired or is invalidYour serial number has expired or was illegally distributed.Try genuine Adobe apps with a 7-day free trial. I  am currently logged into my Adobe account which confirms that I have a valid photography plan, complete with payment details but despite this I am unable to download any apps.How do I download my apps onto my new PC?Thanks.

Adobe Activate hijacked my PC. In Comodo Killswitch, every single process is hijacked by Adobe and has an established connection with activate.adobe.com, or some kind of adobe activation server. TCPactivate.adobe.com51739activate.adobe.com12080EstablishedEven desktop gadgets, Chrome, and steam are trying to access adobe! It hijacked my computer and is hoarding data. Help!TCPactivate.adobe.com51739activate.adobe.com12080Established

Das Upgrade 2023 von Photoshop Elements lässt sich nicht installieren. Es bricht mit dem Fehler 183 und dem Hinweis, dass die Datei MSVCP120.dll nicht vorhanden sei, nach 4%, 12% oder auch schon 89% ab, obwohl die Datei mehrfach auf meinem PC vorhanden ist. Habe - wie vorgeschlagen - die Firewall abgeschaltet, habe die Creative Cloud Experience gelöscht, eigentlich alles versucht, aber immer (mindestens 15 x) erfolglos. Die Anforderungen, die das Programm fordert, erfüllt mein PC. Ich arbeite schon viele Jahre mit PSE. Hat jemand einen Tipp für mich? MfG Alfredo  

Créative Clouds version 5.9.0.372Wndows 10 Bonjour à tous, depuis  1 semaine, Adobe Creative Cloud me demande de sign-in tous les jours (comme si il n'enregistrait pas).De plus, il semble ne plus reconnaitre mon PC desktop parce qu'il me dit que j'ai atteint le limite de 2 pc connectés. Il me montre le nom de mon PC actuel comme dejà connecté. Je dois le deconnecter pour me reconnecter. Bref, très bizarre, je ne sais pas si c'est un prpblème Windows ou CC ?

I have a new computer with NO CD/RW/DVD drive. I own CS5 4 disc set complete with serial #. Is there a Digital copy that I can down load??

Hallo, waarom wordt er maandelijks een bedrag van een goeie 36 euro af getrokken van mijn rekening voor Adobe Stock waar ik niets vanaf weet ?