Download & Install

Hello.1. The "dedicated" folder of Creative Cloud Files that we find in our machine, area really occupies space of our local drive?2. Why takes so long log time tu upload files? I understand that my files can be too big but even so, hours to upload?Thanks a lot.

I have changed my subsciption to another computer, so I am trying to clean the files from my old pc.  I had to use the removal tool to delete the programs from the PC.  I still have the lightroom icon on my desktop and it will not delete..  I do have several Adobe programs listed when I hit the windows icon. The program is not listed on my program list of prpgrams in settings.  How can I clean up the icons?  

Hi Team, I am planning to install adobe creative cloud (XD, Photoshop, Illustrator, Preimier pro & After effects) in Mac pro m2 chip? Does this software compitable for M2 chip? 

Hello I'm trying to buy the montly plan. I'm from Lebanon and my credit card is not working and I tried with different cards and banks. the same message: A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank.  is appearing Adobe account email: xxxx   [Moderator] [personal information removed per policy -  https://community.adobe.com/t5/adobe-community-professionals/email-signatures-and-personal-information/td-p/4786467 [This is a public forum, not Adobe support, please do not post personal information]  

When I want to install the creative cloud, I get the following error: We've encountered the following issues:There seems to be a problem with the downloaded file(s). For troubleshooting tips, please visit our customer support page. (Error code: 205).Looking forward to your help.Regards,G.S.

This does not to have to do something with Adobe stock, does it? I'll move this to the creative cloud forum.   See here if this answers your question: https://helpx.adobe.com/download-install/using/install-previous-version.html

I have a serial number for the CS3 I bought some time ago. I am now told that this is 'no longer supported', and that I must subscribe to another service. I wish simply to use the product I bought. Any suggestions?

I purchase a subscription to Acrobat Pro this week on a work desktop computer.  Now I am trying to download Acrobat Pro on a personal laptop conputer and it asks me to start a trial or purchase.

Good afternoon.I'm having trouble logging into my account after installing CC.The data entry window opens, but there is no entry line.

I am getting an upgrade notice for Photoshop CS6 that results in a failed installation error U44lM1p7. After following recommended fixes, I tried the first then had to resort to the second to download manually from Adobe.  Hopefully, a more recent update solves my problem if the date formats match for programs and updates.  It would help if they were.I need to verify whether I have the correct download as follows:My version from Help in Photoshop CS6 is 13.0.1 (13.0.1.3 2013/10/24.r.34 2013/10/24:21:00:00)64 for my Windows 64 bit PC.  This Photoshop was included with Production Premium CS6.Since the zip file download I chose for solution 2 shows 11/7/2013 26.2 MB for my existing version, and the date format in Photoshop CS6 Help is inconsistent with the download, should I install the download assuming year/month/day format in Help is earlier than 11/7/2013 i.e. month/day/year?

Hello, every time i try to install Photoshop i get an error 176, even tho i am not installing the software on a network drive. My drivers are up to date, I can install any other software (Lightroom, Premiere, After Effects,..) without that issue, I can install Photoshop on my laptop but not on my desktop and I tried to install Photoshop on C: , 😧 and E: without success.I'm using latest version of Windows 11 btw but i did have the same problem with older versions.

i need adobe lightroom and photoshop for linux ubuntu . i try wine but not work . why adobe do not release linux ubuntu lightroom AND photoshop ??

I have stand alone non subscription Lr 6 on my old macbook OS BigSur 11.7. How can i install it on my new macbook OS Monterey? 

Hi everyone,  Currently setting up my new Surface laptop studio, running Windows 11 home 64 bit. After repeated attempts of installing creative cloud via the official link, every time after installation the app requests that it needs to be updated, but when attempting said update, I obtain the error code 304. I also cannot install any apps such as Fresco, Lightroom etc. I have tried the cleaner tool as well. Any advice? Thank you.

Hello all,I have the same problem. Please help me with good advice.I've changed SSD with operating system in PC Computer. So there is only Win 10 1803 (latest update) with MS Office 2010 and NOD32 Antivirus on the computer. If I try to install Adobe CC or Photoshop CC or Indesign CC or Bridge CC, every installation stuck at 5%.I tried with installation in Safe Mode with Networking and also before cleaned everything with Adobe Cleaner tool. Also tried in normal Windows mode with firewall and Antivirus software turned off. In every situation installation stuck at 5%.What should I do?Thank you in advance and kind regards, Vladimir

Why has Adobe sold me a product which does not work due to its new 'requirements' for an Intel dll on my AMD based system?"Intel® or AMD processor with 64-bit support; 2 GHz or faster processor with SSE 4.2 or later". My cpu is 64bit, runs Windows 10 with 6 cores @3.2ghz and is a good deal faster than a core i3 which is supported! What does SSE 4.2 do within Photoshop and is there a better workaround than downgrading to an earlier version of Photoshop?If I could get LR Classic and the 1Tb storage I'd be happy, but only the online version of LR is available in that plan. Any chance ideas please?

I have just ordered and registered PSE 2023 (update version). Everything seems ok untill I download the installer (the order is recorded in my account with the serial number, but not yet with an invoice). The download is nearly instant, I suppose it's the new 'lightweight installer. However, I always get a 'corrupt installer' message requiring to download again. I have tried several times, including with admin rights. Always the same message. The confirmation mail has a link to contact the support for Download & Install which results in a 404 error. Is there a standard installer instead of the 'lightweight' one?

Creative Cloud just updated all of my apps even though I had auto-update turned off. When I checked preferences it was turned back on.One reason I don't have auto-update is because I can't use the latest version of PS owning to the limited memory of my video card. I had to manually uninstall it.Is this Adobe policy to change auto-update settings?

HelloI bought the Premiere Pro plan a few months ago, but I didn't pay the bill this month because I want to buy Creative Cloud All Apps 100GB individually.But the system gives me this errorPlease guide me how to cancel Premiere Pro plan

I paid for a visa Illustrator software but it will not let me download the software and down my payment each month what I'm doing with this problem I mean I paid for the software though until now it is not paid, they require payment site Thank you all meet me[Edited title for clarity and moved from the forum Lounge to a support forum - Moderator]

I'm on a 2015 iMac running MacOS Monterey. For the past couple of months, every time I boot the iMac, I get a pop-up saying "Creative Cloud quit unexpectedly." I'm not sure if this is an Adobe issue or a MacOS issue. After dismissing the pop-up, all my Adobe apps seem to run fine. I contacted support and an Adobe tech remotely accessed my machine. He made some changes to the admin priviledges for Creative Cloud, but the problem persists.  Anyone have a similar problem?

Ich habe vorhin das Upgrade auf Photoshop Elements 2023 gekauft. Es erscheint auch in meinem Konto. Wenn ich aber auf "Herunterladen" klicke und dann auf "Herunterladen.exe", startet kein Download. Stattdessen werde ich auf die Seite Adobe Creative Suite-Archiv geleitet. Betriebssystem Windows 11 22H2, Browser Edge.

Hi, many thanks for your help. Malheureusement j’ai un code erreur 41 lors de l’installation.Je ne pense pas avoir un compte restreint.Pouvez-vous encore m’aider svp ? Merci merci beaucoup.

Help! Tried to open my Indesign this morning and error code 205 appeared on my screen.I unistalled my indesign from my Creative Cloud and now can't reinstall it.I have an older operating system (10.13.6) so need an older version of Indesign.What do I do?See screengrab attached.

Hi, So currently I am subscribed to Adobe's photography plan. (Annual subscription, paid monthly)Let's say I upgrade my plan to Creative cloud all apps in the middle of my current plan, will the early termination fee (lump sum amount of 50% of your remaining contract obligation) still apply before I am charge with the new plan?Thank you in advance for the answers.