Download & Install

Olá, quero adquirir o pacote creative cloud para estudantes, mas eu tenho mais de um computador e gostaria de saber em quantos PCs eu posso conectar minha conta e usar os softwares, não encontrei essa informação em nenhum local.

Bonjour,J'ai un soucis avec AE et PP, j'ai essayé de télécharger ces deux logiciels sur mon Mac mini M1 depuis Creative cloud mais à chaque fois cela me met un code d'erreur 183. J'ai ce problème seulement avec ces deux logiciel par contre une fois que je me rends dans le finder et dans application je peux démarrer et utiliser sans aucun soucis les deux logiciels en question. J'aimerais quand même pouvoir rêgler se problème notemment pour pouvoir garder à jour ces logiciels. Voilà j'espère que je me suis bien exprimé, j'attends donc de vos nouvelles si vous pouvez m'aider. Bonne soirée

i tried to install premiere pro on my Mac M2. But failed to install and shows installation code 183. Please help me to fix this issue. Thank you.

How to download DMG files for Mac? 

I have a brand new Mac M1. Just done an update, tried to reinstall creative cloud many times. The download gets to 92% and says installation failed... Please help! Thanks.

Good evening, I have a little problem with my portfolio, when, after I finished putting my photo grid as I liked it, I update the site, it doesn't display the photo grid at all as I wanted.How can I fix this?

In the CC app, I made sure to change my download location to a drive with a more than sufficient amount of storage. However, whenever I try to download any app it doesnt go through due to Error 133. But nothing I've tried everything so I was wondering if anyone can help?

Hi everyone, I'm running a macmini late 2012 on mac os high sierra 10.13.6, and by researching here on the foruns the latest version I can run is the 13.1.5 . I've tried de version 14, the oldest suported by adobe, but my lumetri scopes don't work. I could find a link to version 13 and it's running fine, but I would like to install 13.1.5 to avoid any bugs. Does anyone has a link where I can find it?

I upgraded Creative Cloud, Adobe Camera Raw, and also Bridge. I'm now getting 205 error messages. I can open bridge if I log into CC and then open the app from there. Sometimes ACR needs the same process. Should I un-install the apps, and start over? 

Hi, I am installing Ps.But Creative Cloud is jammed and I have to Quit. Is there any way to install Ps? Hosun 

I know this wont sound like an adobe problem, but not sure what to do at this pointI bought Dell XPS because it was extremely recommended but it keeps crashing (blue screens), I have talked to dell a lot of times and was given no solutions. they told me it's an operating system problem, but Microsoft has no solution also, now they are saying maybe adobe knows about a problem.does anyone encountered problems with using adobe apps on a PC? and / or specifically Dell?

I re-installed my windows, because I got a virus and failed to boot, I installed lg windows system and tried to reinstall my adobe cs6 master but couldn't install it again please help me

As the title says CC just signed me out for no apparent reason while working.This now tops all the other bugs littering the suite.

I downloaded Creative Cloud and started a subscription yesterday. I am on an iMac running Catalina OS. Photoshop "open" button is greyed out within CC. I click into it and it shows a green tick that "photoshop works on this device", yet the "open photoshop (13.0)" button is still greyed out and unable to select / open it.Any ideas please? 

Hi. I am switching accounts. Same status, but different email associated. What will happen when I switch? Will I need to manually uninstall apps from older user mail and re install again from new user ?  Thank you

10 years ago someone of the company installed CS6 Mastercollection. Now that computer crashed, so I need to install CS6 on a different computer, but I have no idea which emailadress is linked to the key. Since the installation 10 years ago so many people stopped and started working here, so now nobody knows who did this. Can someone please help me! I'm stuck and I really need to be able to use some of the programs. Thank you!!! 

So a couple of days ago I downloaded creative cloud and everything worked fine but then later that day I had to reset my computer to a few days prior and after trying to redownload creative cloud it goes from 1.1% to 4.2% to 100% and then crashes without downloading. I've already reset many times, swapped accounts, temporarily turned off antivirus, and downloaded it many alternative times. I've tried to uninstall it but it's not even downloaded anymore.

I started this plan on my account last school year for my desk job on campus. I needed a particular tool to edit a flyer I had to create for said job but in order to do this I needed to sign up for a free trial that I did not realize would charge me without letting me know first. I don't use photoshop besides once in a while for school or work, I used it once last year and for that mistake I have been charged 15 dollars monthly for five months, I did not even realize this was a monthly paid plan for a year! I am a college student with literally 30 dollars in my bank account and accumulating debt, I literally do not have money to keep paying for this account let alone to pay the cancelation fee. I need my plan to be canceled and it's only fare to get a refund for these past five months saying I have not used the plan once. 

Good afternoon,Here is my problem : I installed PHOTOSHOP on an external hard drive, when I open creative cloud, it's written that PS is not installed so I can't update it, how can I fix that please ?Keemoon

Since the last update, my both products (Lightroom Classic and Photoshop) are not longer activated, In my Adobe account I can see, that not one installation is activated anymore.I'm logged in with my Adobe user.I already followed all the fancy descriptions:- Hier erfahren Sie, wie Sie Creative Cloud-Applikationen aktivieren und deaktivieren. - Finden Sie Lösungen zu Verbindungsfehlern bei Adobe Creative Cloud- und Creative Suite-Anwendungen - Fehlerbehebung, wenn die Creative Cloud-App nach einer Seriennummer fragt I've also uninstalled all Creative Cloud software and reinstalled it. But I'm still not able to activate it. I've also seen a lot of other people with problem like that. Most of them end up with a reinstall of the OS. This is not an option! I don't pay money each month, to just spend hours to reinstall everything, only because some people do something wrong. Could not be so hard work, to get a working activation system in place (otherwise the current system is to complex, an

Hi - when I install INdesign from Creative Cloud desktop, I keep getting only V2019.Any ideas why? on a recent build Windows 10 laptop. I have an issue where Indesign is crashing on launching on new model Dell Latitude 5430's. hoping if I was able to install 2022 it might fix it. It will only install 2019.

Why does the install keep failing on Premier Pro and After Effects?

The creative cloud desktop application shows a greyed out icon and then closes. All my applications still work but I can not update them. I've tried contacting support twice and each time they just give up and disconnect after trying a few things. The cleaner app does not work, safe mode does not work. There was a temporary fix that involved renaming a file from 0 to 1 but I can't find that thread anymore. Please help me, it's been days of trying to fix this. 

I am unable to download photoshop.I have tried my username as my email and name and it is not letting me in.I have also changed my password multiple times and been unsuccessful.What should i put in for my username if its not my email? 

Ok so i tried to download adobe creative cloud multiple times today and the download went super fast which isn't normal and the apps never showed up on my pc i tried to repair it with the uninstal.zip thing but it wasn't able to fix it and i did everything adobe suggested does anyone know how to fix this or is it an issue on adobes end? By the way a support employee asked me to give him full control over my pc and as i searched if it was to be trusted i found out that it isn't and the guy i was tralking to left the call as if he knew that i was searching for it so don't trust support i supose.