Download & Install

Hi, I have CC install on C: drive. I go to Pref>Apps>Change the install location to 😧 drive. CC refreshes.  I install Photoshop and it installs on C: drive NOT 😧 drive.I uninstall and reinstall and it still installs on C: drive.  How do I install my programs on another drive? Am I doing somehting wrong? I've Googled the web and found no solution. Thanks!

I have tried restarting the app and even my PC but nothing seemed to work. I think it may be because I accidentally uninstall Adobe Genuine Service but I cant find any download for it.

I'm a basic user with no formal education on software and I'm not necessarily stuck IN a project so much as I am stuck trying to figure out where to BEGIN with a project! There is literally so much to learn and do with the Creative Cloud (I subscribe) that I can see like 3 different ways to start what I need to start and I don't know which one is going to be best, so here's the situation: I need to build what amounts to an interactive decision flow...two examples are below that I found, going from basic to fancy.javascript - HTML based troubleshooting decision tree - Stack Overflow https://live.yworks.com/demos/complete/decisiontree/index.html At work people have trouble doing their jobs because there are hundreds and hundreds of standardized procedures telling you how to do their jobs, but the process of FINDING the right procedure can be pretty rough...especially when you don't know what you don't know and you're digging for articles and you're like "Did I find them all? Do I keep lo

So I recently bought the creative suite to primarily use Illustratpr & Premiere Pro. The majority of apps aren't available to use as they aren't compatible with my High Seirra (10.13.6) which my Mac runs off. I added Catalina as a startup disk to try and download it, but the Catalina update is extremely slow on my laptop and will not let me run anything (even just the system settings) smoothly so that is not an option. Is there a way to download a previous version of Illustrator that will work with High Seirra? I'm sure there must be a way, as it would seem a bit ridiculous if Adobe didn't allow you that option. From my research I see that you can download previous versions of the softwares after you've downloaded the latest one which seems a bit odd. Any help is greatly appreciated!

Unable to update Photoshop v22.5.8 & v 23.4.1_PLEASE HELPBelow is the screen shot_error in the bottom on blue band   

I tried importing a bank note and found security seemed good. However I accidentally hit the wrong modifier keys and found a way to import any size or amount bank note dollar amount into photoshop. A 2009 $100 dollar bill. Should I report this, I'm assuming you are aware of it. I know older bills that are small don't have any problems. This note couldn't get past security until I hit the wrong keys and it imported. Recreated and know what's going on 

Unable to update Photoshop v22.5.8 & v 23.4.1_PLEASE HELP Below is the screen shot_error in the bottom on blue band   [Mod: Thread locked, bercaouse double post.] [Further discussions please here: Unable to update Photoshop v22.5.8 & v 23.4.1_PLEA... - Adobe Support Community - 13024630]  

Hallo, ich habe heute einen Jahres-Lizenz-Code für das Foto-Abo gekauft. Wie installiere ich das Ganze nun? Gebe ich erst den Code ein und kann dann alles installieren oder hole ich mir erst eine Testversion von Photoshop und Lightroom und gebe dann den Code ein? Danke

I've been unable to install Photoshop as I constantly get this error whenever I try, despite my changing the installation directory to a drive with 133GB of free space. Does anyone know how to fix this?

certainly from 17.06.22 my creative clouds all apps not working and asked for sign-in, what can I do now

I had a CC yearly subscription since 2017. End of 2019 I closed my company, servers came down and everything else associtated with closing a company. Had a lot on my mind and totally forgot my CC subscription service which I was paying $4656 (HKD) per year.Digital Rivers continued to charge my credit card despite no log-ins to the account since that time.This year as my buget was very tight, I noticed a charge for the above amount and saw it was Adobe. I went back through all my statements and sure enough I got charged 2019, 2020, 2021, and 2022. I managed to get full refund for 2022 and they told me I would be refunded for the previous years as well.Many emails and phone calls later with the call center, and I keep getting told its been approved, wait 7-15 days. then end of each 15th day I call and I'm told its approved, and now escalted .... then I got told I will only recieve only 20% of the original charge as a refund!! but yet no moneyI am seriously wondering if I should lodge a f

I have an iMac mid 2011 running High Sierra 10.13.6. I can't upgrade any further. I've got 20 gig of ram but none of the apps I need, like Photoshop, Illustrator etc aren't compatible. Does any one know a work around this?

Bought the full version of Photoshop and along with the Photography Pack. BUT, I can't use it because it tells me that I will have to buy the full version. I already texted the costumer support 3 times, nothing happened. I don't think the problem is on our end. Already tried to uninstall, and everything. Still nothing happened. I've been paying for it for 3 months now, and I need it for my work. Can somebody please help me?

I keep getting these emails, however, my payment information is correct and invoices are being paid. Any help whether they are legit?there’s a billing issue on your account.  We discovered a billing issue on 05/30/2022. Please review and update your payment details in the Admin Console:  Update your payment  Your subscription    There’s an issue with your payment details for:  PLAN PRICECreative Cloud All Apps with 100GBAnnual Plan, Paid Monthly US $52.99/mo  Subtotal: US $52.99/mo  Tax/VAT: US $0.00/mo  DUE: US $52.99/mo 

Since last month, adobe has been logging me out several times. As for now, I can't even stay in my creative cloud for more than a few seconds, same for any adobe app like PS, Ai ... PLEASE HELP, I NEED TO WORK ON MY PROJECTS 😭  * FYI, Im using win 11 (not sure it's related or not, but it works well for the past few months tho...  

Have Photoshop 5.1 running in Windows 7.  Will PS 5.1 work with Windows 10?

I see others post this, but no clear answers.  Since I downloaded Adobe Cloud, Bridge, Photoshop, InDesign, and Illustrator, my computer locks up constantly.  It has seriouly affected MS Office.  I can't put up with this much longer.OS Name Microsoft Windows 10 ProVersion 10.0.18363 Build 18363System Type x64-based PCSystem SKU SKUProcessor Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz, 3504 Mhz, 1 Core(s), 1 Logical Processor(s)BIOS Version/Date American Megatrends Inc. 0219, 7/17/2015SMBIOS Version 3.0Embedded Controller Version 255.255BIOS Mode LegacyBaseBoard Manufacturer ASUSTeK COMPUTER INC.BaseBoard Product Z170M-PLUSBaseBoard Version Rev X.0xPlatform Role DesktopSecure Boot State UnsupportedPCR7 Configuration Binding Not PossibleWindows Directory C:\WINDOWSSystem Directory C:\WINDOWS\system32Boot Device \Device\HarddiskVolume1Hardware Abstraction Layer Version = "10.0.18362.752"Installed Physical Memory (RAM) 8.00 GBTotal Physical Memory 6.16 GBAvailable Physical Memo

Hi, I'm running Win 10 latest update, have had trial LR CC classic and CC software on the computer most of the year. Have just purchased photography plan, which unlocked this version of LR. However I can't update LR within the CC software, and PS won't install either. It kept telling me my network wasn't connecting, which I know isnt the case. The same thing happened with LR CC install (though I don't really need it on my comp, just the classic version). I also have Photoshop CS5 (64 bit) and Lightroom 5.7.1 64 bit on this computer, and they work fine.So seeing I cant use the chat function or call in Australia (!!!), which I find really poor, I went through the troubleshooting section here:Troubleshoot Adobe Creative Cloud download and install issues - I did the first 4 and no issues there (using Norton as firewall/antivirus, can see there is no block), there is internet access, and unable to download CC app in safe mode with networking. I cant figure out #5 (there is a modem-router al

I have a legitimate CS3 Creative suite.  I know Adobe discontinued their servers so I can't authorize it online. However, I know they offered an Offline installer at some stage. Is that still downloadable somewhere? (And if so, will my current serial # work with the Offline installer)

Please help, My Mac is version 10.11.6.  I was happy using it until all my adobe apps stopped working when apparently it auto updated my apps and the update will no longer work on my machine. Tells me to update my operating system which is impossible. How do I get my old adobe apps back?

I once had a private subscription to Adobe, which has expired, and now I have access through my work.  But even though I log in through my work, I get sent to a page that asks me to pay for the expired apps.  All of them are offered free to me through my university account.  Can anyone tell me how to contact Adobe and straighten this out?  thank you!

I'm getting bored of Windows now. I want to switch to Ubuntu. Here's the thing. How does Wine 7.0 run Adobe programs? I will install it on Ubuntu 22.04 LTS version.

CC allows me to update to V23.4.1, but also V22.5.8.  Which is the latest?  Do I need both?  What's the difference?

Hallo, ich stelle diese Frage ein, weil es einen Support über Adobe nicht mehr gibt. Also: Ich besitze ein MacBookPro, das unter 10.11.6 El Capitan läuft. Seit rund 12 Jahren läuft darauf zuverlässig CS4 von Adobe, rechtmäßig erworben, ich benutze meistens ID und PS. Ich habe jetzt über die Firma Schxxxxx in DE-2xxxx Wxxxx eine Master Collection CS6 erworben, siehe auch xxxx. Ich bekam einen 24-stelligen Product-Key und lud die rund 8 GB große Datei erfolgreich auf den Mac herunter. Ich bekam ebenfalls eine Rechnung und eine „Vernichtungserklärung Software-Lizenzen“ der Firma xxxx aus Wxxx. Was noch kam: eine Endanwenderkennung xxxxx179. Das ist offensichtlich der Ersterwerber, der 120 solcher Pakete "Master Collection CS6" besaß. Bei der Installation nach korrekter Eingabe des Product-Keys (kein Eingabetippfehler) taucht jetzt immer wieder der selbe Fehler auf: Ich habe mit dem Mac angeblich keine Internetverbindung. Das stimmt nicht, ich kann beliebige Webseiten anwählen. Ich gebe de

Hello,My main email address linked to my Adobe ID account no longer exists and I would like to change it to my current email address, but for some reason, my changes won't be saved. Any ideas why or how I could change this? Any help would be great!Thanks