Download & Install

Hey There!I'm facing the following problem and I hope you can help me:  In brief, whenever I install the creative cloud app on my laptop (Acer, Windows 10), it crashes the wifi network for any device (e.g. mobile phone, another laptop, and even for the laptop that has the CC installed) that wants to connect to the network.  What I could find out so far:The only 2 solutions so far to get the WIFI network working again: Switching off the WIFI on the laptop that has the CC app installed or deleting the CC app from the system.The issue appears independently from the device. I installed the CC app on a brand new laptop (Asus, Windows 10) and the problem is the same.The issue seems to appear independently from other programs. The problem appears even after fromatting the laptop. Deleting the antivirus (Norton) doesn't work.The device that has the CC app will get internet only for around 5 seconds. Then it crashes everything. No internet via WIFI, ethernet connection or WI

Hello together I have a problem regarding the registration. When I start Creative Cloud, this window comes up. It tells me: "Logged out. Sign in again to continue using Adobe apps. - Sign in."When I click "sign in", it loads briefly, and then crashes again, landing me back on this screen (photo). When I go to "help" and click "sign in using your browser", exactly nothing happens.How can I fix this?We have already been able (with a lot of effort) to delete the applications like Photoshop, Illustrator, etc.We have also reinstalled the Creative Cloud a few times.This has been going on for months.On my laptop it works without any problems, only on my computer it has problems. I hope someone can help me. Love greetings 

The fact that it is impossible to activate a legitimate license for CS3 in 2022 is more than unfortunate - it reflects badly on a company that has always made it more difficult than it should be to simply install (and then finally use) its software.   QUESTION:Why is this? Why does Adobe cut off its nose to spite its face?   By spending a few bucks to continue to maintain activation servers -- or even better, by continuing to offer activation-free older software -- the long-term good will the company would engender would be significant.   But long-term use/long-term loyalty is obviously not a concept with which Adobe is familiar, even if it is one that many users such as myself *value* immensely.   I still have the ability to 'make' ancient software such as PS CS3 operate succesfully; CS3 will still work on macOS Mojave, at least.   On Mojave (macOS 10.14.6) I could boot from an old system image to run working versions of CS3 PS and Acrobat, on a specific compu

Hi! i just got a new macbook pro, since my memory kinda run out. I am trying to install the apps but it won't let me download creative cloud, it just says: An error has occured please try again laterAny advice???

Weird things are happening on my PCs now. I have suddenly lost Lightroom Classic and Lightroom as installed programs in Creative Cloud on both my PCs, but the programs work. If I try to check for updates in LCC (11.3.1 Release), and I know there are updates, I am redirected to Creative Cloud, but there the programs have disappeared and I am offered to install them! Shall I accept reinstallation and nothing will be lost, or is it best to uninstall CC and then reinstall it? In Adobe's home page I am adviced not to do that, but I do not understand why. Resetting CC by ctr-alt-R did not work. Photoshop, Photoshop Express and Camera Raw are still marked installed in CC. No changes have been made in any of the two PCs, and updating has worked until a few days ago.

For some reason, I cannot get this latest update to complete. It ALWAYS fails at 10% with error code 125 saying the likely culprit is my connection, but my other updates today (Lightroom Classic & ACR) went flawlessly.Any suggestions?

I am on a brand new Macbook Pro M1 Max and Creative Cloud is regularly doing this. Never had the problem before. The solution offered of "uninstall and re-install" is frankly inadequate, I'm losing far too much time to this. It's a slap in the face to paying customers. We need a reliable cloud service. Adobe please fix.

when i try to activate the photoshop and enter my adobe account details, this is the error(in the suject ) i get and am not able to get any further and enter the serial code.Could someone help please. Thanks

My version of Creative Cloud does not show an upgrade to LR Classic 14.  A number of other members of my camera club also do not see the upgrade.  However some members apparently have been able to upgrade.  What's going on, Adobe?

Hi, I'm trying to install CS5.5 on a windows 10 surface pro 7 and get the following message : Any idea on how to get around this? I tried different compatibility modes without any luck. I'm confused because I installed it without any issues on my own computer which also runs windows 10 and I'm now worried that the machine is just unable to run the softwares from CS5.5... Note : I can't update the OS as I am trying out a friend's computer to see if I switch from my old laptop to a surface pro 7 myself but if installing my software is now impossible I will definitely reconsider! Alternatively, anyone else have a surface pro 7 with CS5.5 running on it? Is it just too heavy for this type of machine? 

I've had lightroom installed on my PC for a few years now, I recently got a MAC. How do I reinstall the program onto my new computer? I can't find any options for this.

I purchased the yearly plan which did not work with my computer. I believe I had cancelled. But I'm now having the money coming from my bank rvern though I have never used it and being charged over £100 to leave my plan. But it has never worked and I don't use it

Salve, comprato su CD Photoshop Lightroom 6 licenza a vita non riesco più a installarlosono disperato. Posseggo fattura di acquisto.Grazie Vincenzo.Hi, bought on CD Photoshop Lightroom 6 lifetime license I can't install it anymoreI am desperate. I have a purchase invoice.Thank you Vincenzo 

Hallo zusammen, ich hatte bisher eine ältere Photoshop-Version, die auf meinem Rechner wunderbar lief. Nach einem Problem mit einer Zahlung wurde das Abo vorübergehend gestoppt und jetzt kriege ich Photoshop nicht mehr ans laufen. Es gab doch mal einen Button, über den man ältere Versionen installieren konnte? Wo ist der hin?Der Support hat mir einen Link zu einer älteren Version geschickt, aber auch diese Version kann ich nicht installieren.Hat jemand eine Idee, wie man da weiter kommt, ohne auf Windows 10 oder 11 aufrüsten zu müssen?Vielen Dank und viele Grüße aus KölnRalph

So a long time ago, I had a free 7 day account, used it, forgot about it, but I still had the user/pass in 1Password. Then about a year ago I signed up for a paid account and used a different email and password. Today, I screwed up and used the old user/pass instead of the new user/pass and Adobe won't let me sign in with the right user/pass (I hope that makes sense). I've quit out of the program and restarted, but everytime I start up PS it signs me, automatically, into the wrong user/pass and is asking me to pay. So how do I get PS to sign me out and let me sign in again?Thanks!

it says every time that i have to download the adobe installer advisor so can you plz tell me from where do i download it.

하이시에라에서 설치 가능한 프로그램(포토샵, 일러, 인디자인)을 다운 받고 싶습니다.현재 링크 걸려있는 곳으로 들어가면모두 현재 프로그램과 연결되어 있고 이전버전의 프로그램은 받을 수 없네요 방법을 알려주세요 고맙습니다....!

I bought PS Elements 12 for download (not from Adobe). I Installed it, the serial number was entered, all seemed fine. Yet when I open the program I get a message:"Sign in Required. Signing in with an Adobe ID and registering PSE 12 is required within 7 days otherwise it will stop working. Enter Adobe ID to register your product". When I click to sign in and enter my password, i just get the spinning wheel of death and can't cancel the operation. I have to reboot every time.I've tried disabling my Norton smart firewall and auto-protect, doesn't help. My Adobe password is correct. If I log in and enter the serial number in my account, it says the product is already registered (yet it doesn't appear in my account manager). Basically the program won't connect to Adobe to activate the product, but the product can't be used unless this connection is made.I can't call any human being to help me and I don't know if I can get a refund for a downloaded purchase. I'm out $76, I'm angry and frust

I uploaded just 30GB on my 100GB creative cloud space, nut show me that desk is full, and im out of space!

I signed up for a free trial to Acrobat and never used the service again. A while later, started getting charged $14.99 per month and here is where the nightmare started. I cancelled online and got charged anyway. I went to support today and the rep would not cancel my account. Everytime I asked, I would get a response like: "you still have 3 month of fee service in your account" or "you can save money by paying an annual fee"... After asking to cancel my account about 5 times, the rep says that I will be charged $29.99 as a cancellation fee and (again) would not cancel my service. It took  a half hour for the rep to "agree" to cancel my service and now I'm stuck with a $30 bill. During sign up to the trial, there is not mention of these charges but it's buried in the term and conditions. This is a deceptive business practice at best. Not sure where to go with this complaint so I'm posting it here. If anyone knows where to go, please let me know. My other alternative is to di

ACABO DE COMPRAR EL PACK DE FOTOGRAFIA Y CUANDO VOY A DESCARGARLO ME DICE Q ES INCOMPATIBLE. ALGUIEN SABE COMO PUEDO HACER PARA DESCARGAR LA VERSION ANTERIOR DE LOS PROGRAMAS Q COMPRENDEN EL PACK?? TENGO WINDOWS 8.1 ORIGINAL Y NO VOY A MIGRAR AL 10 POR ESTE TEMA, NECESITARIA SABER UNA SOLUCIÓN POSIBLE SOBRE EL S.O. Q UE TENGO. GRACIAS!!!!!

so i purchased and downloaded Fontself plugin on my desktop computer, and on my laptop it shows that i have the plugin, but when i try to open, it just shows empty box with a menu bar in right corner, and Fontself in left corner. Not sure what to do, Help!!

I bought a subscription to Creative Cloud a few days ago, and things have been working fine.  Today I get a pop up that says I have ) days left on a trial, gives me the option of another free trial, and prompts me to buy the product.  The program still works, but I want the pop up to go away, and I'm afraid at some point it will stop working.  What am I supposed to do?

Hi, I have been through previous posts for this issue but not found anything that works. I got this message after installing system update Catalina 10.15.7. I am running a 2013 iMac pro. I tried the hosts file which is clean of any Adobe references. I disabled Firewall to no effect. In Proxy settings Atuto Proxy Cinfig is unticked. I can still use my CC apps for now but get a blank page when I try and access CC on the web. I can log in ok from a PC so nothing wrong with my account set up.