Download & Install

I have my Adobe products registered as follows and my old laptop is dead. Bought a new laptop with latest Windows 10 upgrades. How to make my registered Adove products work on my new laptop. ThxMy registered products on my Adobe ID are:Adobe Design PremiumSerial number XXXXVersionCS5.5PlatformWindowsRegistration DateSep 18, 2012Adobe Design StdSerial number XXXXVersionCS5.5PlatformWindowsRegistration DateMar 12, 2012

I have Acrobat registered under my work email (was they own it).  I have Premier under my email (as I own it).  When I'm on my Win10 machine and I'm logged in to Adobe with work then it asks me to buy Premier (which I own....).  How do run both programs on my machine?  Thanks!

Hi.  I have a standalone version on Lightroom 6 on an old PC.  I purchased a new laptop and subscribe to Adobe Creative Cloud for Premiere Pro. If I deactivate Lightroom 6 on the old PC and install it on the new laptop, will the Creative Cloud and Lightroom conflict - for example, will Lightroom become cloud only, or will it maintain its standalone status.  If I were to cancel my cloud subscription, would I still be able to use Lightroom?   Thanks for reading.

je n'arrive pas a installer les logiciels adobe sur mon macbook pro m1pouvez vous m'aidez ?? 

Been trying for days to get my three Adobe CS6 apps re-activated from my old iMac to my new iMac. OS10.14.3. I was only able to get a 30 day trial offer for all three apps. So, I texted with an Adobe agent who used Remote Support to enter my iMac and reinstall Photoshop, Illustrator and InDesign CS6.  He couldn't get it to work. We arranged a call back time to try again. No one called.Texted to another AGENT yesterday who gave me another call back time today. No one called again. Each time I sit by my phone for hours waiting.Today, when I tried to text the AGENT the third time, the chat window wouldn't even open up saying I did not have a subscription. I am a retired graphic designer and do not want or need a monthly subscription. Finally texted with another AGENT who gave me a phone number to call for Canada. I think I reached India(?).  When I spoke to her, she assured me they would call me back in 24 hours, for the fourth time! Do I believe these people at a

I have Photoshop CS6 on Windows 7 (64 bit).  When I activate it, activation seems to be successful, but a few hour later it reverts to the trial edition.  I have been in contact with Tech Support every day for over 10 days now with no resolution of the problem.  We have tried stopping Windows Management Instrumention, installing as administrator, installing into a new account, installing (updating) Adobe Application manager, several other things I have forgotten.  I have given over (remote) control to a rep using "Connect" (don't know what he did -- too fast), but nothing has worked.  Tech Support finally told me that this is a known issue.  Has anyone on this forum experienced it?  I tried searching, but didn't find anything.

Hello,I had access to the full Creative Suite through a non-profit I was part of. Due to Covid they went on a haitus and I decided to subscribe to the LR/PS plan in order to continue using these apps. However when I try to access to PS/LR I get a message saying: "Sorry, your account is not valid on this device. Please try again with school ID.Your IT administrator may have applied access restriction on this device. Please try again with another Adobe account or contact your IT administrator for assistance." I've been in touch with the IT administrator who told me there has been a shift in how Adobe issues licenses (I believe it's now machine based). I'm a professional photographer and have several clients requesting photos that I'm unable to access. I stand to loose a fortune because of this. I've been in touch with Adobe support but only get shuffles around between various support staff who offers what seems to be guesses. I'm now waiting for a support call within

Why, after all these years and constant CC App updates, is there still an issue during app update with the app restarting and / or demanding that it be updated.I have followed all the previous posts in an attempt to resolve these issues, but still I am only able to update my apps once in every 20-30 attempts. Surely this problem must have been resolved by now? I am seriously thinking of taking my money and my business elsewhere. What point is there in paying for a subscription when you are unable to keep the apps up to date? Where is the customer service?Can someone just fix the CC app please.

I am trying to reach an agant. I can't redeem a code I bought at best buy two hours ago.  I keep getting rerouted back to this page. How do I reach an agent for real? 

Hi, I was a student for 3 years, and was subscribing for a creative cloud membership. And money was drawn from my account, because of an "prepaid plan". Now that I am not a student, I don`t want this anymore. How can I get a refund of the money I was paying for this? I can not use this anymore since I am not a student any longer. 

My laptop died and after reinstalling Elements 13 I can't activate it because too many are activated already.  The activated ones aren't listed on my account and I can't deactivate.  The Adobe help was useless and suggested I upgrade!

I keep getting a notification whenever i try to open photoshop that says "could not initialize Photoshop because the scratch disks are full." and i dont know how to fix it. I tried downloading it to my external hardrive which has more space but it still gave me this message.

Meu Photoshop e Lightroom não estão atualizando e estou com espaço em disco livre de 3,01 GB

Hi, installed LRc on an external SSD. Now the SSD is broken so i wanted to install the programm on my normal Mac Air M1 directly. I changed the installing Path back to /users/"MyUsername"/applications. When i click installing, the paranmerter loads a few seconds, shows 99% and then finishs. Without anything happening. After it, i can click "installing" again, with the exact same result.Can anyone help?Thank you!!!

I am try to install my elements 19 onto a new pc but despite doing all updates available adobe still claims that it needs windows 11 which as far as I can see is not available. I have a brand new dell pc with windows 10, why wont it work?? 

Je possède Adobe Photoshop Elements 11 en version CD et ne peut plus l'installer sur mon  PC  sous Windows 10 Pro. En insérant le CD dans le graveur, la page d'accueil mentionne la désinstallation du logiciel et à mi-chemin chemin de la désinstallation je reçois cette erreur-là .   Specified path is empty  .  

Hi, when installing adobe products, we always get the following error message:Update required.your browser or operating system is no longer supported.you may need to install the latest updates for your operating systemWe are in W10 20H2 19042

My creative cloud wasn't connecting to the Adobe servers, so I uninstalled everything (with a lot of effort) and it's not installing anymore.I've tried every solution and read every troubleshooting page suggested, nothing works. I would appreciate it if someone could help me because I need these programs working today for me to finish a task that is really important for my career.Error code is P206.

Photoshop 22.4.3 gives problems. I hide it and it appears automatically. It is very uncomfortable. The previous version did not do this. I want to uninstall Photoshop 22.4.3 (creative cloud)1 Uninstall Photoshop 22.4.3.2. Installed previous version. Which one? 22.4 or 22.3? Thanks

Hi   I have uploaded a video to the Mastehead Background but there is no sound. If I uploaded the video elsewhere in portfolio it plays the sound. Is ths a limitation of the Masterhead Background settings?  Thanks

I have photoshop and premiere elements - it tries to update and errors, says- need to update OS.With Edge installed.... how do you get Adobe updater to log in and allow it to update.

Have the Elements 2019 that i'm trying to install on a Surface with Win10 after a reconfig of the operating system. I get the error message that i need to upgrade to internet explorer 11 to process, but the surface is using MS Edge. Any suggestions for a workaround here?

Hello,  I successfully uploaded an audio file to https://katyjohnsonvo.com/ (a portfolio hosted on MyPortfolio) and it looks great when the controls are up, but when the page loads I get a weird graphic that shows a loading symbol over a play button and both seem to overlap something else?Basically, it looks like this when the page loads: And I just want it to look like this: Is there any way to skip the load screen? 

Hi there,I had a recent PC issue and lost my installed copies of CS5.5. I bought it years ago in college. Now it looks like there is no download link in my account but the product is still there. Is this product dead? I am reading mixed information about it still being available and I am not sure if I am understanding things correctly. I do still have the original install discs - can i install from those and update? I pretty much just use this for fun projects and don't really have the $53/month right now to pay for cloud.

Im building my portfolio with help of Adobe Portfolio. Copied embed code from Vimeo pasted it in Adobe Portfolio added autoplay=1 in it but still need click on play button. or is it due to trial version?