Download & Install

Hello everyone,I had a terrible time on the live chat where I had to wait for over 40 minutes for assistance on cancelling my subscription and asking whether I can transfer my Portfolio site. In regards to my website, the operator first said, that is not possible (transferring website to another account) but then contradicted himself my telling me to speak to Behance support instead. The responses were incredibly slow and in the end I gave up with asking further questions as it took too long.I'm just wondering if Adobe have a way to make a complaint?Thank you.

Downloaded Cs6 .exe and .7z files. What is the .7z file for? It does not appear to be an extract file, so I'm not sure what to do with it.Any help is greatly appreciated!!2Wheeler%

Hallo ins Forum,für Illustrator möchte ich die Menuesprache von Deutsch auf Englisch umstellen. Die Anleitung, die ich gefunden habe , stellt alle Apps der CC auf Englisch um.Kann mir jemand weiterhelfen?Grüße aus dem Raum FrankfurtSonja

I get the following error when I want to install Adobe Creative Cloud "Adobe Creative Cloud is required to solve this problem. However, it is missing or has damage"

CC is so ridiculously slow in updating and/or installing to my computer. I started the UPDATES to the apps YESTERDAY and it's still not finished. I'm wired, not on wifi, new computer, nothing else running. I have read this same issue on the forums since 2018; it's 2021... I'm close to canceling my subscription if this is what I have to look forward to each time. It was AWFUL to download, but now the updates. I LITERALLY could not do any work yesterday, and here I am the next day and it just finished updating ai. There are 7 other a apps needing to update. AWFUL!!!!!!

i have login wrong email on creative cloud and i want to login another account in which i have buy the adobe photoshop css 2018, can anyone help me to change my email.

Creative Suit Stop working Suddenly and I have no access. App try to conect and banners appears and go blank again without success until it becomes blank I tried everithing into the web and reinstall, clean and update many timesRename conflictive foldersOpen ports, AV and check connectios Nothing works. Any idea?How I can contact Adobe? Many wated time 😞 Thanks  

I am trying to access my free trial of Photoshop but when it propmpts me to put in the final dgits of my phone number and then sends me a code for 2 step verification... the codes do not work! And after a few tries, it locked me out temporarily. Help?

I am using Lukas theme in Portfolio to construct a photography gallery.  The masthead has two buttons to click - WORK and CONTACT.  I want to change WORK to GALLERIES.  I there a way to do that.  Or  is it not possible to do with this theme?  

I have installed Photoshop CC on my new laptop with a screen resolution of 3200 x 1800. The menu items and text on panel items on the program are so small I can barely read them. Any help would be appreciated.

I'm from Canada and support is nowhere to be found.How can I reach out to a person on a one-to-one basis and not with a forum, because they are horrible as customer support? Thank you.

I have Adobe Premiere 2020 v14.8 installed and I want to install the 2019 version.When I go to the creative cloud app to install other versions of Premiere Pro the only options are v14.9 and v15.0. If I click looking for older versions I'm tranfered to adobe website with apps available to download but premiere pro is not there.How can I install older versions? I already had installed the 2019 versions but I uninstalled it a few months ago.Thanks in advance.  

Does anybody know how to fix this? Thank you

Hallo Leute,leider ist meine C Festplatte wegen meiner Illustrator  und Photoshop Bibliiothek voll. Jetzt konnte ich das verzeichnis bei Photoshop in den Einstellungen ändern, aber noch nicht bei Illustrator.Weiß jemand wie ich es einrichten kann, das meine Bibliothek auf der Festplatte D gespeichert wird und gleichzeitig Illustrator auf C läuft? Gruß Bernd

Je n'arrive pas à télécharger une deuxième version de LRCC pour un nouvel ordi . Existe t'il un lien ? 

Hi, everytime my Adobe products (Lighroom & Photoshop) updates, it uninstalls and re-installs.But now Ligroom classic isnt re-installing, it says update failed due to duplicate file - please remove file... when i go to adobe file in C: drive and try to delete Lightroom folder it says 'Location is not available - access is denied' ??? I am behind schedule now as i have been trying to sort this... but i am stuck!!

Hello. I'm using Photoshop and I try to remove ShutterStock watermark that I have downloaded images from Shutterstock.com I have downloade a ShutterStock watermark image. See my watermark image below:   I don't know how to remove it with Photoshop Tool. Anyone can give me some methods. Please help!!! Thank you! 😄   About me: XXX Website:  XXX   [Moderator] [personal information removed per policy -  https://community.adobe.com/t5/adobe-community-professionals/email-signatures-and-personal-information/td-p/4786467 [This is a public forum, not Adobe support, please do not post personal information]

I just downloaded Illustrator, but cannot get it to open because it's saying my account has expired.  I used to have it on this computer with a former employer but am now wanting it for personal use, but when I try to open it it asks me to purchase a plan (which I already did under a new email address) and if i click that it shows my old email and my old bosses payment info.  How do i get it to work with my new account?

when I start installing say photoshop or the adobe creative cloud install it's get on the photoshop install up to 6% and then says error 201 and I tried all the trouble shooting options and used to adobe cleaner and nothing seems to work I've never had this problem before with my old PC

After I bought the Premium version, all the presets and photos were deleted! Help, how to restore them?

In Lightroom it says "Your cloud storage is full … 21.07 GB of 20 GB used." However, when I go to the Creative Cloud and click on "Files" it shows there are no files and when I click on "Deleted" it says "You have no deleted items." Therefore, it appears I am using no creative cloud storage, but it still says storage is full?Any ideas on what should I do to delete/ clear the storage?

Been using ATD for over a year. I adore this plugin and cannot find anything else of any kind that can touch what it does! Where or who can I go to to plead for it's continued development??   Thank you, L Diane Johnson

I bought Lr 6 back in 2015, installed it in this laptop. But, cannot access it now. Only can use Lr 5. I have the serial number; don't pay for CC. Help !!!  How do I get this product installed again ?Thanks. 

I didn't know where else to put this, but the following page with InCopy's system requirements hasn't been updated for version 16 (2021):https://helpx.adobe.com/incopy/system-requirements.ug.html This can cause problems for people using Windows 10 build 1803, which is no longer supported. 

bonjour je ne suis pas capable d'installer mom photoshop cs 3 sur mon nouveau ordi jetais sur wjndows xp et maintenant sur windows 10 le # de serie est sur la boite mais je ne peut pas l'activer merci de votre reponse Regis