Download & Install

I installed a plug in for Illustrator which seemed to corrupt all of my Creative Cloud apps. when ever I attempt to open any of them, I get the following two messages in a row:I was finally able to uninstall the offending plug-in and then all the Adobe apps. I removed and was able to reinstall Adobe Cloud, but cannot download any of the other apps. I get the same two messages no matter what I try. HELP! 

Hello dear friends,I was excited to install the latest version of Premiere Pro today, but I didn't want to lose my current version.However, I found that in the latest Creative Cloud version, there is no option at all to downgrade Premiere Pro to a version prior to 14.9?Is there a statement or a workaround for this? 

Hi all,   Today my PC started crashing with Unknown Hard Error messages, black screen and unresponsiveness.   I discovered Creative Cloud Desktop is consuming all my memory.   Killing the task allows me to work normally. Starting the app results in the memory being eaten again. Frankly I don't even understand why this app is installed as I don't use it (maybe authentication???). My only Adobe products are Acrobat and Robohelp.   Anyone have any ideas how to fix this?

Can't install Lightroom / photoshop - Adobe created password for me. When I copied and pasted in to box to install it won't work. I thought it would just autofill but do isn't. I copied and pasted. Now what? 

I downloaded elements 2021 and it downloaded Creative Cloud Desktop. Inside the cloud I dont find my elements 2021. What happened.

I recently downloaded the Free 7 day Trial but decided it wasn't of much use to me and cancelled.  When I downloaded the trial I was asked if I wanted to use it as a default & I answered yes, not realising that it would change all my saved documents to adobe.  Now I have cancelled the free trial I can not longer open those documents without being asked (again) if I want to pay for monthly Adobe subscriptions (which I don't).  On downloading the free trial Adobe have installed this "Send as Adobe Document Cloud Link - yes / no" but sometimes won't let me check No.  I have seen a post where somebody wanted to "uninstall" this feature but could not really follow twhat needed to be done.  I am not a very advance user (of IT) and it was all rather over my head.  Can someone tell me step by step (in Laymans Terms) how I can remove this feature from my Hotmail account?

Need help: I de-installed Java but the pop-up from Java shows up every time when I start my May. How can I delete-it?

I found a seller in Germany (where I am currently located) that has the CS6 Master suite for an affortdable price, however it lists the language as German. Will I be able ot install the applications in English on a Windows Surface pro 7?Would the software be compatible and prevent me from having to subscribe monthly to creative cloud? I only plan to use it to mess around/edit some photos so paying 20-60EUR/month is not really logical when I can get the CS6 license for 300. Alternatively could I get a CS6 license from US/GB/AUS? 

Hi,I updated photoshop yesterday. Now I have two versions on my PC, 2017 and 2020. Is that okay? Will invoicing still be for only one license?Thank you for answer.Eva 

I got Acrobat DC Pro last year and use it on a PC.  I now want to use it on a laptop as well.  On my account, it says I have 2 copies activated, both showing the identity of my PC with slightly different descriptions.How do I find out which one I need to deactivate?I will be deactivating from my laptop as I don't have access to the PC for a day or two.

creative cloud installation issues,it has been several hours since the intalation is blocked at 98.5% without error message, what to do, I have Windows 10 2004 May 2020 Update, 32 GB of memory, a Nitro + Radeon RX580 8GB gddr 5 graphics card Special Edition

I recently downloaded Creative Cloud Adobe and ever since my computer hasn't been working properly. I cannot access most webpages so therefore I cannot open the program to even try and uninstall it. I have tried to fix/repair the issue but Adobe installer can't connect to the server. It says in others posts to uninstall via cc cleaner but as I can't open the program I can't even do this. I just want to uninstall all of the Adobe programs but I can't get anywhere.Can someone please help???Thanks. 

New Mac, Big Sur, 11.2.1. Had been using for a few days, went to eyedrop, new Mac said I needed to grant permission for this step and that a quit would be needed. Opted for a whole restart and upon return AI was in the dock but didn't respond to clicks. Not even beach ball. Uninstalled CC app and then unable to get it past the disk image phase of the reinstall. Same thing, just now on the whole app. 

Hello, After talking with live support I was told to post here about getting an install file for Adobe Flash Professional CC. I pay the monthly cloud fee and have supported Adobe products for over 20 years and I'm having a hard time getting just an install file of a previous software I purchased before. (got a new computer and lost what I was using) I legitmately need that version to do my job since work in the entertaiment industry and we use it for specific exports of art I create.  Someone please help me!-A  

 adobe creative cloud를 설치하려고 하는데 이러한 메시지가 뜹니다."crative cloud 의 사본을 새로 다운로드하고 설치해 주십시오." I'm trying to install Adobe creative cloud, and I get this message."Please download and install a new copy of the creative cloud."

I have recently purchased a seagate hard drive which states on the front of the box that there is 2 months free of adobe creative cloud photography plan. How do I redeem/install this as there are no instructions!Thanks,Isaac

I have been trying to install adobe software and i am getting the same errors for every product!please help...

While trying to download the cloud that i got from adobe I get an error code 22 . Installation on case sensitive volumes is not supported . Please choose a different volume for installation . I've never had this problem before . I'm doing all of this on an iMac version 10.10.1 OS X Yosemite . I had lightroom installed also and its not working at all either . I try to launch it and another error code . Thats another problem all its own . How do i switch a volume ?

I follow the instructions but i cant erase or rename the file because the file does not exist. The folder is empty.

Adobe has become oppressive and dictatorial.  I will not give them another penny. Awhile back I bought a copy of Photoshop Elements, about $69 at the time.  Of course, I gave them lots of personal information to download it.  After I downloaded it, I had to register to activate it.  Again, I had to cough up all my personal information including, this time, my age.I'm not sensitive about my age, but I didn't think Adobe needed my age to function.  And it was none of their business. The registration dialog wouldn't close with a blank field, so I entered ZERO.  I was immediately kicked out of registration and prevented from starting it up again.  I was prevented from registering and using the product EVEN AFTER I PAID FOR IT!Fortunately, I was able to find the "human being" number and they got me fixed up, with no personal information. Adobe has no right to that personal information.

I run CC at WIN10 and a few days ago it stops working. This happen after CC have updates everyday the last week wich not is normal. I have try to install CC again, repair it and delete it. Sometimes it install 52% and there it stops and this takes around 10 minutes. Sometimes it install 100% in 10 seconds and then nothing more. So now I don't have any more ideas how to get it and now I can't access Photoshop.

Hello!Illustrator told me I have a non-supported driver (I attach the screen of the error window, sorry but it is in italian), so I tried to solve the problem following the instructions on the Adobe website that told me to update my NVIDIA Driver.The problem is that I don't know wich one is the correct choice, I attach also the information about the one I already have and the window of the NDIVIA Download page. Thank you in advance for the answers!! 

I know this is the Download/Install forum but I thought this would be the best place to ask my question. I'm transfering my OS to a new SSD and want to clear off my programs before I clone the OS and transfer everything to the new SSD.  I want to uninstall Photoshop and then just do a clean reinstall after the swap, but I can't find a way to deactivate my license befre I uninstall. Searching online I found this from Adobe Help https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html but I do not have the option to Activate/Deactivate. The Creative Cloud app doesn't give me any options either. Any help appreciated.

I removed Elements 2021 and then reintalled the program by download the latest version from Adobe's website.  No problem there BUT when I tried to open the program the workspace loader stops after about 30 seconds.  I have tried installs and reinstalls nearly a dozen times with the same results.  

I want to install illustrator but it takes too long time to sign in, here is my internet connection speed and the windows showing sign in process.. How should i do?