Download & Install

I have a MacBook Pro and just updated to Sonoma. My CC icon has the red dot on it and when I hover over it I get the spinning beachball. When I move the cusor the beach ball disappears. Unable to select the icon. Restarted, same results. My CC apps open an funtion properly.

I'm on windows 10, I have not been able to install other apps besides the mobile version of lightroom

I used migration asistent and after that I cant access adobe creative cloud so that I can instal all the apps that I need.I unistaled all adobe apps, cleared cache local and browser. What can I do?!?!

I just purched the 1 TB lightroom plan and am currently on the free trial. I am trying to download the desktop app version but on multiple browsers, even after clearing my cache and cookies, I am getting a 500 server error whenever I try to access the download page. Is this the case for anyone else or is it an issue on my end? 

my company has recently registered as an adobe reseller. we need to become a certified re-seller, to do so i need to do the certified partner code of conduct training.   how do i do this? please can someone assist me, i cannot find links for this when logged in please call me [Personal information removed by moderator.]

I am using wine and I need to download the .exe file installer for windows but the online download page keeps installing the .dmg file for me. How can I download the windows installer file and not one for a mac?

Je viens de faire l'achat de Adobe Premier ePro avec Creative Cloud.  On m'envoie vers un lien de téléchargement, mais lorsque j'appui sur le bouton ça m"écrit dans une boite qui apparait au centre de l'écran "Impossible d'ouvrir "Première Pro Installer" car cette app n' pas été téléchargée à partir de l'App store." ??!!Je fais quoi ?  Je demande un remboursement ? et j'achète de l'app store ?André

Hi there!I got a problem with my PC windows 10, I know this is related to Adobe Cloud because that only happens when I am using any CC program. I have tried everything I know and I have found on the internet, but nothing works. Each time I am using weather illustrator or Photoshop my PC collapses and restarts again, it usually shows the same error. However sometimes is a different one, but it is always a blue screen. I need to use these programs and I cannot, it is getting very annoying. I have contacted windows help center but they suggested that it is a error of Adobe Cloud, because it only happens when I am using any CC program.Please  I need help to solve this issue, thanks a lot.Nathalia,

Have hit a brick wall trying to install Creative Cloud on my mac running Win10 via parallels.When I try to run the executable (even when right clicking to "Run as Adminstrator") I get the following error message."We've encountered the following issues:This application cannot be run from a network drive. Pleasecopy it to a local folder and re-launch it.  (Error Code: 71)"I don't see any options to download the entire executable.  I've tried downloading from IE, Edge and Chrome.Any suggestions?Thanks in advance.

Hi, I'm having trouble registering an old Adobe product (CS 5.5 Design Standard) on Windows. I bought a new computer and I want to install it on it (it will be a second computer - I only use Windows). I downloaded the installation files from Adobe's website, where I have registered this product, and during installation I got a message that the serial number is incorrect (I copied it from my Adobe account). I have the following versions of installation files to download from my account: "CS5.5 Design Standard - Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, and Swedish", second one "CS5.5 Design Standard - English (Required) zip file for Windows)" and "CS5.5 Design Standard - Japanese (Required zip file for Windows)". The same error with the serial number appears with the first two versions, I haven't tried the Japanese version, but I bought the physical Adobe product in Poland, I use it in the Polish language version (interestingly, it is not included

The answer is NOT where this article says. There is nothing at the bottom or the link is no long valid. And...the chat bot should not use forums as documentation.

My Dear Friends, I have a mysterious problem regarding the re-installation of an older version of Creative Suite--but it is entirely unrelated to “online activation”. I wonder if some of you would be so kind as to point me to the solution. SUMMARY: Essentially, I have to re-install Creative Suite onto my laptop, but the installer tells me that I first have to un-install the existing copy which is already installed. Even if I un-install the existing of all Adobe products, including Creative Suite, and Creative Cloud Bridge, the installer continues to tell me that Indesign and Illustrator are already installed, and must be removed first. I have used the built-in un-installer, Adobe Creative Cloud Cleaner Tool, deeper-registry-cleaning un-install utilites, and lastly, a manual search-and-delete of any file containing the word “Adobe,” and always followed by a re-boot. Even so, upon running the new installation, I am greeted with the same “error message” from the same instal

Hallo Miteinander,ich bekomme ständig nach dem Schließen einer PDF-Datei die nachstehende Fehlermeldung:"Auf Grund eines Speicherschadens wird die Anwendung geschlossen"Weiss jemand Rat, wie man diese störende Meldung wegbekommt bzw. abstellen kann ?

 https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html

I have a paid version of Lightroom 5 but since original purchase I have changed my name and email address and computer twicw, so I am not recognised by Adobe even though I still have the original 24 number code and the order number. I now wish to install this on a new laptop and my original download is missing. I have tried a third party download but I only get 500 of my 5,000 photos. What can I do please?

Hi there, I'm trying to get Adobe XD to work on my class projects but I can't seem to find it I checked to see if my plan comes with it and it shows it does what can I do to fix it?

Bonjour, je viens de faire l'acquisition de la suite adobe.Tous les logiciels s'installent normalement sauf ILLUSTRATOR.J'ai suivi tous les tutos présents sur le forum mais j'ai toujours cette erreur 145 qui revient avec ce genre de message qui change à chaque fois que je supprime le dossier et fichier nommé dans le message.Si vous avez une solution, je suis preneur.Merci par avance. Exit Code: 145 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 1 warnings(s) FATAL: Error (Code = 145) executing in command 'MoveFileCommand' for package: 'CoreSync-mul', version:6.6.4.2 FATAL: Error occurred in install of package (Name: CoreSync-mul Version: 6.6.4.2). Error code: '145' WARN: Destination path is file or already used "/Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Adobe Crash Reporter.app/Contents/Resources/de.lproj/FirstDialogWindow.nib/keyedo

Adobe creates adobegc.log files that are filling up my hard drive. They are located in my appdata/temp folder.  How do I stop this?

Hallo zusammen, ich habe im Oktober 2023 mein Adobe Creative Cloud Foto-Abo (Lightroom Classic/ Photoshop) um ein Jahr verlängert. Gestern habe ich am Black Friday eine weitere Lizenz erhalten und wollte das Abo um ein weiteres Jahr verlängert. Der Code wurde angenommen, aber im Prepaid-Tarif steht jetzt: Prepaid-TarifNeuen Code bis zum 21. Nov. 2024 einlösen Es wurde also nicht um ein Jahr verlängert, aber der Code wurde angenommen. Wie kann das sein? Vielen Dank schon mal im voraus!

Whenever I try to install Adobe Creative Cloud, it gets to about 5% before it suddenly goes to 100%, crashes all of a sudden, unmounts the image, and deletes itself, requiring me to redownload the installer. I can't seem to get logs for this, could someone reproduce this?

Hello, I work in school and I bought Adobe Premiere Elements 2022 for our students from retail shop. It is legal source, because this is big seller which supplies schools. I got product key via email, but when our administrator was trying to register and install Adobe Premiere there showed up message that key is in use. Access to this key had only seller and me, I pass it to administrator when we were installing Premiere on PC. I have contacted with seller to make a complaint, but I got answer to contact directly Adobe in order to deactivate old key and get new one. I have invoice for this product, everything was legal transaction. I was searching for solution in help desk, but bot didn't find any good answer, neither I.

How can we increase the number of devices? Currently, it is restricted to 2 devices. Can we take another plan to extend the number of devices?

I recently purchased a new ASUS N56V with a gorgeous 3200 x 1800 display. My main purposes for this device was to do some heavy lifting on the the road with many of my professional applications. I was quickly discouraged when I first fired up Fireworks, Photoshop, Dreamweaver, and Illustrator to find that I needed a magnifying glass to see simple menu

Ya he instalado Lr y LrC con la licencia anual, pero mi ordenador es demasiado lento para soportar Lr y lo quiero pasar a otro ordenador, es posible instalar Lr y LrC en otro ordenador y utilizar la misma licencia? Gracjas

Hello, I've been trying to find the solution to this problem for weeks and no one can seem to help me. When I try to open Photoshop or any of my adobe apps, I receive the following error: Adobe Application Manager, required to start your trial, is missing or damaged.Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager. But when I paste the link anywhere, it just takes me to a blank page.  I've looked for the AAM patch on the adobe help website, and found a link for mac: http://supportdownloads.adobe.com/detail.jsp?ftpID=4774but again, just a blank page.  I tried using the creative cloud cleaner tool as someone suggested, but the AAM isn't even available to select to clean.  Someone provided this link: https://supportdownloads.adobe.com/thankyou.jsp?ftpID=447&fileID=4437but there was a privacy error.  I even used the chat feature on the adobe website and spoke to someo