Download & Install

I paid for my adobe account today, but there are still trial version errors, etc. i'm running into it and I can't log in to the account. In the billing section, my payment paid today does not appear. I've also tried all the steps in the support section.

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Hallo zusammen,kann Photoshop und Photoshop Beta nicht aktualisieren (Mac), obwohl die Button vorhanden sind. Blau unterlegt und links in der Leiste stehen 2 Update. Beim Klick auf den Aktualisieren Button passiert gar nichts. Beim Anklicken von "alle Aktualisieren" wird der Button kurz hell (als ob was passiert), nach ca. 3 Sekunden wird er wieder hervorgehoben und es fand keine Aktualisierung statt.Kann mir jemand weiterhelfen?

I only signed up for a trial and somehow it put me to a yearly plan, and now adobe wants me to pay a cancellation fee? OH boy this company is starting to be the biggest rip off known to man kind.

I cannot download apps as it tells me that is the US site and I need NZ site

저는 7일체험후 결제취소 하는 것을 까먹었습니다.저는 돈이없습니다. 저는 쓸일이 없어 환불요청바랍니다.죄송합니다. I forgot to cancel payment after 7 days experience of Adobe program.I don't have money. I have nothing to write, so I ask for a refund.I'm sorry.

If you're encountering an error when installing, try this article.  https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html   Enter the error number you're receiving in the box or select it from the list, and it will provide common solutions to resolve most errors.                 Another helpful article that covers some initial network troubleshooting is this article:https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.htmlIf you're unable to resolve your issue on your own, you can contact Adobe support here:https://helpx.adobe.com/contact.html  

I was able to get a Pagemaker 6.5 CD to list in my Mac OS 11.3 disk utility with 2 listings on the CD: PLDS DVD-RW DS8ABSH Mediamounting point: External Adobe PageMaker 6.5 Plusmounting error 49153 I do not know how to open the application...any help?

 I am not even sure if this is the right community for seeking help with my issue, my apologies if that is the case, but I am a desperate man. I cannot change my adobe password. I wanted to add my phone number to add a second layer of authentication. So I go to the adobe website and I click on the login link. I enter my email address (I am not using Google or any other login provider). Then I get a screen that says that they need to verify my account. They then send a 6 digit code to my email. I receive the code, and enter it. The site accepts it and sends me to my account page.  After this, I click on my account page. I click on the Add button of the Mobile Phone section. And then it sends me again to the authentication page. I enter my email one more time. And the Continue button never gets enabled. It just keeps spinning there: I went to chat with an agent, and I am going to list all the things they told me to do. None of those work: 1. Tried with

I tried to get rid of all the Adobe products on my Macbook the other day because they're sitting around gathering dust on here while I use them on my primary computer. Everything went fine until I came across the frustration of the Camera Raw plugin. Rather than look up how to delete it like a normal person, I went straight into my Macbook's Library folder and manually deleted pretty much every file associated with an Adobe product. This was a very stupid thing to do, as not only was I unsuccessful in deleting Camera Raw or the Creative Cloud application, now the Uninstall utility and Diagnostics won't even open. I have angered my Adobe overlords and I repent miserably. I have already tried re-installing Creative Cloud. Everything is still broken. Please spare some advice, and let me know if I am entirely screwed and will need to replace my hard drive.

I'm paying an Anual, Monthly plan of $31 a month to have access to all of Adobe Creative Cloud apps, yet I only have access to the basic apps:I wanted to try Premier pro as it's an app that should be available to me, yet I see "Try and Buy" as the option when it should be install with my plan...Does anyone know what's going on here??Thanks!

How long does adobe take before sending the free trial download website?Thanks

I have a licence for Photoshop Elements and Premier Elements on Windows. Can I use this on Mac? Or do I need to upgrade my licence?

Hello,I'm having difficulty to download premiere pro for windows. I'm able to download premiere_pro_set-up.exe file but beyond that, I couldn't download and install the program.I'm sure that my firewall blocking the connection and I have added *.adobe.com to be excluded from firewall but still no success. Is it possible to get the exact download link to premiere pro so I can added it to exclusion list on my firewall? Thanks in advance.

This may seem like an obvious (or not) question, but all I can find is that I can only use the apps on 1 computer at a time...

I've been trying to download Adobe updates for some weeks, but only got the connection errors 113 and 118. I have spent hours trying to solve this case with the support, an not the least to get useful answers on exactly what Adobe software that need access to Internet, but the support seems very reluctant in giving any detailed information about this. All advice I get is "use another ISP" (how easy is that, even?), "use wired internet", "turn off virus and firewall protection" (there is a reason they are there) and so on. The lack of any real interest in helping me solve my case made me give up Adobe support after five (5) long sessions. When we hade gone through the list of A-B-C questions, the chat got silent. No advice, no questions, no interest. After a while I figured it out by myself.After reading this article about firewall settings; "Troubleshoot Adobe Creative Cloud download, install, and update issues ", I thought it should be enough to give Creative Cloud Desktop App access.

The app is stuck at "Updating Creative Cloud, please wait"I've done all 5 steps at this link:Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel What should I try next?thanksKen

I have just about about finished my 30 day Creative Cloud Trial and will sign up. However, I am also in teh process of choosing a new macbook to  run it on. I don't have a laptop at the moment I have been using my iMac for everything. What I want to know is, is the new MacBook Air which was  launched yesterday  powerful enough to run Adobe creative applications? A macBook Pro seems like the obvious choice but as this is my second computer and I wont use it as much as my iMac  I am mainly focusing on weight  and price - I wil mainly use it when travelling a couple of months each year but I still need to work effectively with Creative Cloud. Can you please advise?

I have to reinstall the creative cloud app every time I restart my iMac.3.6 GHz Quad-Core Intel Core i3MacOS Ventura 13.4 (22F66) 

i pay for creative cloud, $55.99 but its not showing access to all and every single Adobe program i was promised!!   it tells me to do a 7 day trial. like what?! i paid my money!!!   help!!   Mod note: Title was changed to removed all-caps. Please abide by Adobe Community Guidelines.

"There seems to be a problem in extracting files. It could be because there is no space on the disk (I have 256GB empty). For additional troubleshooting..."I have read the Staff responses--forwarding people to a thread about a different error code. I am receiving an A12E1 error when trying to install my Creative Cloud applications That will not help me here.I made sure I have no firewalls on or proxies in Network PreferencesHelp?

Hello, I want to close a subscription on Creative Cloud and get the money back.

I wanted to change my CC's langauge a while ago. After I changed, in the CC app my programs appeared to be not downloaded, even though they are. For example; After Effects appears to be as downloadable and is not downloaded at the moment, but it is downloaded in my PC and I can use it freely. It applies for every other CC program in my PC.Need solution because i cant uninstall the programs. Because they are not shown as downloaded so there is nothing to uninstall for for CC. PS: in the pictures, "Yükle" means "Download" 

Hi there, I accidentally delted my adobe application manager and need to download a new one because I keep getting the error message below. "Adobe Application Manager, required to start your trial, is missing or damaged. Please download a new copy of Adobe Application Manager fromhttp://www.adobe.com/go/applicationmanager."  but that link doesn't work and I tried to find the answer on some message boards but wasn't getting clear direction. Can someone please advise or direct me? I have a Mac Pro (Retina, 15-inch, Mid 2015) and it's running Mac OS Monterey Version 12.6.6. Thank you, Sarah

Hallo zusammne,ich habe als Schüler soeben die Creative Cloud gekauft, habe aber danach festgestellt das alle Programme für mein MacOs 10.13 nicht kompatibel sind. Schade! bin jetzt etwas ratlos was ich machen soll, es ist kein 10.15 Update verfügbar 😞 gibt es eine Lösung das ich die Programme irgendwie auf mein Rechner öffnen kann?