Enterprise & Teams

Now that Adobe Spark Post is Express.adobe.com do we still have full Enteprise login access for our district?  I checked and my logins are still working through the school account portal.  Is there a document/article that explains this for us so we can better understand our Enterprise Free Edu tools?  I need to update all the guides and our Classlink integration url.  Somehow I missed that this was happening and just noticed today when I was making a sample info graphic for a teacher and it redirected me to the new online URL.Thanks for any documents and clarification.Blue Valley School District- KS

et al:User A uses a desktop as well as a laptop.Installed the CC Services to the desktop no problem but have not had success in installing same to laptop. The CC downloads fine but it does give a brief error during the initial install part.After that, it appears to have installed only to get the "app seems to be taking a long time" message and ultimately I get error 0xc000007b.I have tried all the various methods called out online (uninstalling CCS, trying the uninstall tool, etc); I did not, however, get into the uninstalling the MS C++ files.Any ideas? thanks BGunn

Good afternoon,   I hope someone from Adobe is listening, this is disgraceful customer service...   Does anyone else experience issues when trying to cancel Team subscription during renewal window? Following the correct cancellation process, I contacted Adobe Customer Services over the phone 3 times so far over the last 9 days and each time I was re-assured the subrcription will be cancelled hrs and confirmation email will be sent within 48-72 . However, after each of these 're-assurances' the subscription continues to be active. After the first one, the subscription was renewed for a lower number of licences instead of completely cancelled. After the second and the third calls, nothing happens, as if I have never called! During each call I am being offerred discounts and other products which are not needed.   I want to simply cancel the entire subscription, it shouln't be that difficult, should it?   You need to ask program questions in the forum for the program yo

From the Admin Overview I click Buy More, I add two products, now I can complete the purchase or enter a PO number(optional). I have to create a PO for purchasing but I can't do that if I don't know how much it cost. Where can I see the price of the products I want to add to our account?

How does an Admin reset a users DOB

Hallo,seid heute können wir uns nicht mehr über Firefox einloggen. Es kommt immer die Meldung, dass das Passowrt falsch ist. Liegt es an der neuen Okta-Umgebung? In Chrome, Edge und über die CC Desktop-App geht es bisher problemlos.

want to build only ui.frontend.tops, what command should i write in my pom.xml or is there any seperate way i can do this?is there a way to configure build command in cloud pipeline ?

The alternative installer does not throw the error, but it does not install either. Once upon a time you could use "--silent" argument to get the app to install silently.  I don't have a license for the software, but I am responsible for pushing it out to those who use this app. Cannot do this since it wants me to LOGON to install... <shaking head>

Until yesterday I had been using Creative Cloud to store approximately 120gb of files and libraries on a 4TB USB drive. This had worked remarkably well for quite some time until it just... stopped. The application suddenly stopped syncing and said the folder couldn't be found (it's definitely still there). On trying to re-link and restore the folder that I've used for a few years now, I'm told I can't sync to network devices despite the drive being a mounted volume and NOT a network drive. It's probably also worth poiting out that other members of my team have not faced the same issue and are still able to sync to their external drives with no issue.

When I'm in the Agreement section and I click on "Add Files" is there a way to have the list of files atached to the Opportunity record appear?  Instead of ALL the files from Salesforce?  

Buenas tardes, Tengo contratada en mi empresa un número de licencias anuales y como se están usando menos licencias que las contratadas me gustaría desactivar la renovación de esas licencias que no se utilizan. He mirado en el administrador de Adobe pero no me permite cambiar el número de licencias contratadas. ¿Me podrían explicar dónde se encuentra la opción para cambiar el número de licencias contratadas? Saludos.

We have a policy in our company that users shouldnt install trial versions of software from the adobe porttal, however they do. Is there a way to stop this through the portal, to only show them the application I have assigned them? Thanks in advance

Doors anyone have any idea how to reach Adobe? For several years I have about 16 creative cloud licenses and an enterprise account with my own account manager. When I need extra licenses or a renewal,  I reply to the last email that was sent,  but then I am told that person has left the company. That is mostly what happens. I get an undeliverable-message. Probably the mail is not forwarded because communication stops here. Can Adobe create a bit more friendly organization to keep in contact with anyone who can manage my account? I don't really care for a 'personal' account manager when that person is gone within a year. 

I re-installed windows and had to install creative cloud again on my C drive. I had my app install directory to my F drive. So other than CC itself, my photoshop, premiere pro, etc. still exist on my F drive. I want my CC to pick up the already installed versions on my F drive, rather than having to install them from scratch.I changed the app install directory in CC to the same folder as before on my F drive. Still CC doesn't recognize the installations. How can I fix this?

I'm trying to reach Adobe and I see only a phone number. I called that number and it has been ringing for 40 minutes now.  Anyone know of another way to reach Adobe support? I paid them over $2k this year, I think it should be possible to reach support somehow...

Hi Team - We are trying to stop the process of syncing the files from local machine to cloud. We found the below option to do it in Creative CloudLogin to Creative cloudPreference -> Syncing -> Pause Syncing Is there any other option to do the same?FYI: We have seen an article (Link) explains coresync.exe, which is taking care of file syncing.  Does killing the coresync.exe will stop the process of syncing?

how to remove business profile from account?one of my users ask me when he was sign in  adobe account.it have 4 - 5 business profiles show up.he has products on 1 business profile and other is not. how to remove other profile?

HiWhen did the error 506 become a problem in the adobe environment?https://helpx.adobe.com/download-install/kb/exit-code-506-creative-cloud.html We also have this problem but why do we suddenly need to allow this on our computers? The purpose of using the admin console to build install packages for our team (Adobe creative cloud) is to avoid this kind of problems. Everything should be put into the installation package that we build. I can't find any information about this being changed over time so that we suddenly must allow sideloading in Windows 10?Fun fact, for some of our users it was enough to "deactivate" the licens and the "re-join" them to the team but for alot of our users that isn't enough. Best regards,Barahir_

occurs on the 2019 16" Macbook Pro's especially, even those that are fully CC updated CCDA version is 5.6.0.788CC Library version is 3.18.3.19CC Process version is 4.7.4.4 Machines running macOS 11.5.1 to 11.6.3 Activity Monitor and quitting CCLibrary or CCProcess will definitely return the fans to normal, but then at some not too distant point in the future, the issue resumes.Verified no machines are enabled for File Sync (not supported at our org), none have files locally on on the web version of CC

Hi, My files on CC are randomly being sent to the recycle bin from my CC folders. We have 2 users currently and neither of us has deleted any of the files, but for some reason they keep getting placed (and having to be restored) in my recycle bin. I've seen other users struggling with this in the past, does anyone know what causes this? Thanks, Richard

Hi there,I'm a software packager working with my local government. Basically I have a license key for Acrobat 2016 DC Pro and was wondering if there was any way to get a direct download link to the installer so I can package it for deployment on the network

Hi.Please HELP us!!!!!We have 3 adobe business acounts in our company, each acount has 2 people that are working on it.In the past 2 months we are conatantly having SEVERE syncing issues with all our shared files - they often dissapear, or do not sync the latest version of the file.We called the support so many times, they just made it worse,Does someone here knows how to handle this issue for ones and for all??

I'm having the same problem. I'm logged in as an administrator on an Amazon EC2 instance (Windows Server 2019) and the installer Adobe Creative Cloud desktop just gets stuck with an error that says: Javascript is disabled, please enable JavaScript and try to sign in again. Check your browser. Windows Server is not the issue, as I manage a whole render farm with Adobe After Effects already installed on  the same version of Windows Server. I already made sure that scripting is enabled in Chrome, IE, and Firefox as well as cleared my cache and signed in again. Could it be a misconfigured network or security setting? Yes, I'm part of a Teams account, however I opened a chat with Adobe support through the admin console and they directed me back here and told me to post on this forum as there was no resolution to this issue on their end

I really hate it to have such limitation, which other big tech companies doesnt have and it seems like it isnt even a big issue to fix this. I have a personal and a business account and everytime i need to work on a different project, I have to switch between my accounts. That means: go to creative cloud -> log out -> login -> type in password -> start programm again. Which is really annoying and i really dont understand why this problem isnt solved yet. 

hello guys I have canceled my adobe subscription and canceled my payment plan before 3 months and adobe still taking monthly payment fees so please help how can I refund my fees and cancel my monthly payment.