Lightroom ecosystem (Cloud-based)

I have found the latest iterations of LR too buggy and sluggish to the worst extent i ever experienced. I particularly started noticing this when they inroduced their generative AI feature in the software. It immediately became sluggish. I use a Macbook Air M1 and have always had an almost seamless experience with LR cloud. My machine is up to date as well as my LR but the experience is so bad that i am considering completely switching from Adobe LR. This would hurt since i just recently renewed my annual subscription but i don't feel like i have a choice. I wonder if anyone else is experiencing the same and whether Adobe has any plans to improve this experience. 1. LR Version 9.02. Mac OS 263. Simply trying to upload & edit...both take forever4. Simply sluggish experience....keeps "loading edit setings" for every image i tswitch to in Edit-mode

working in LR every 10 or so images I work on ill go to finish them and crop them and it is reverting them back to the original image for some reason. This has been hapening since the update consistently,  also ill apply a mask to an image work on it for a while then all the sudden the mask will delete itself and i have to scan and apply the mask edits again. Very frustrating and disruptive to workflow. 

Hi Folks, I have an interesting problem:   I have marked my photographs that I publish in any Social Media Forum with a Red Label.  Today I learned that you can CHANGE the Label NAME form Red to anything you want.  So I changed RED to "Published on Social Media."   Unfortunately, now if I try and search on Labels by pushung the RED "button" it does not find any of my pictures.  When I changed it back to Red it sorted on it just fine.  If I change the NAME of the label, do I have to re-mark my pictures all over again?   Thanks.   Eddie

I have read through many posts describing the same problem, but can't find a solution. EXAMPLE: I have a fully edited album, i archive it locally (external HD), everything archives smoothly, then when i go to external HD and access the album, there are zero edits, all pics are original as shot. I am synced and backed-up. Help.

My account says I have an active 1TB plan, but Lightroom tells me I can't use the Develop module because I don't have a subscription and tries to sell me a 1TB plan. I want to contact customer support about this, but I appear to have a choice between reading canned answers, crowd-sourcing my question to fellow users here who have no ability to help me, or clicking the "real help from real people" link which SENDS ME STRAIGHT AN AI BOT. Is there any way for me to get in touch with actual customer support, or has Adobe given up on that entirely?

I have a problem. Lightroom (not Classic) runs incredibly slow on my MBP with M4 and 16GB ram. How slow? Opening a Detail view (until I can edit, move sliders, etc..) can take 30 seconds. After opening a folder, I can't change star rating for 20 - 30s. Copying Edit Settings can take around 30 seconds (1 photo). AI edits like Denoise take between 1 and 2 minutes per photo. Exporting 10 photos take 10 minutes. No even mentioning minor hiccups like lags when moving sliders etc. All in all, it's unuseable. ------ Few more details: - All photos are stored locally on the system SSD. - More than 150 GB free on the SSD - All photos are 61MP uncompressed RAW, with ~80 photos per folder. - More edited photos in the folder result in even slower operation. - LR cache allowed to use max. size - The app is updated. - MacOS is updated. - GPU setting in LR: Auto (but same issue when on / off)________System info: Lightroom version: 9.0 arm64 [ 20

After using LR for years, today when I wanted to work with some photos, Lightroom did not start as it should and every time showed message about connection error. At the same time, my Photoshop was working without any issue.My filmstrip is empty, can't import new photos (no import button, shortcut isn't working), reinstalling the app did not help.I want to keep my photos locally without being forced to copy them to cloud (which, in this case, doesn't work either) 

i export pictures from my phone to the lightroom cloud so i can edit them from my PC. usually +-20 pictures at 2.5mb. recently only some of the pictures upload to the cloud. i would then have to login to lightroom web and delete the sync issues. and try upload again. repeat this process untill they all reflect.    this issue started when i used an alternate camera app that saved pictures in raw, and a large size. i did not continue using the app. but the probelm remained.    pictures are saved in jpeg and and average 2.5mb; using the standard samsung app as before.  i use a samsung S25. 

Is it possible to apply an adaptive preset to a group of photos? I'd love to apply 'Enhance Portrait' to a whole album, but can't find a way to do it. 

ご担当者様   いつも御世話になっております。   最近Lightroomを右上バツで閉じ、 ウィンドウズのシャットダウン または開いたままそのままシャットダウン でもう一度Light roomを開くと最後に編集していたはずの画像が、 編集前に戻ってます。   前はこんなこと無かったのと、 何度も起きているので至急対応いただきたいです。 数時間の作業が無駄になったケースもありました。 よろしくお願いします。   [moved from bugs to discussions according to the community rules - Mod.]

Dá última atualização para agora o Lightroom deixou de reconhecer os arquivos RAW da Canon (CR3). Antes era possível usá-los importando eles direto da galeria do tablet, hoje em dia nem isso é possível. Estou com o app em sua versão mais recente (10.5.4).Estou usando a seguinte versão do sistema operacional no tablet:Informações da atualização. Versão do One Ul: 7.0. Versão do Android: 15. Versão atual: X810XXS5CYG1 / X8100XM5CYG1/. Nível do patch de segurança: 1 de juho de 2025 

Testing the new color label support in Lightroom Desktop (v9)  syncing with LRC. Changes to color labels are correctly sync'd from Lightrooom desktop(V9) to the sync'd images in LRC(v15). Also the reverse works - change a label in the sync'd image in LRC and its reflected in the cloud clients. Smart previews only seem to work one way. If I change the color label in an image file in LRC that is sync'd via smart previews to the cloud - it is correctly reflected in Lightroom Desktop(V9), However the reverse is not true. If I change a color label in a syn'd smart preview in Lightroom Desktop(v9) it is not updated in LRC. This seems a bit odd as star rating for example are. Also it seems odd to work one way. I would understand if ti didnt sync at all.

  On my new computer, when I used the mask and preset, the black screen appeared. My computer is 

I cannot find my presets, please help!!!!

The masking pane often doesn't refresh when switching between photos while open, and is much slower to update.  This is extremely frustrating, considering all my settings are blown away if I revert to the previous version.

Ricoh GRIIIx camera matching profiles are missing in LR mobile, but present in LR desktop.   I'm running the latest version on both my iPad and iPhone, same result, but they appear fine on my Mac     

I've noticed since the last update (that came with assisted culling etc.) The cropping page seems to stop functioning correctly. You can change aspect ratios and the orientation of the ratio, but rotating the image 90º no longer functions at all. I have tried quitting and hard resetting with no luck. This is a huge pain and a hindrance to my workflow, and I hope there is a fix soon. 

Не відображаються маски(окремі частини тіла/одягу)

Hello, I am hoping and praying someone can help as I am exasperated.  When I export photos from LR classic on my computer and then open them, they look great.  However when I try to open them on my mobile, (I am emailing the files to myself from my computer} they look very yellow and much warmer than I see on my desktop.  I am so frustrated and have tried what I've seen online. I am exporting using the SRGB color profile, my settings on my phone are correct, I cannot figure it out.  I am frustrated because most people open and view on their phones now and this isn't an accurate representation of my work.  Can ANYONE HELP ME PLEASE???????  I am at my wits end.  I have updated, restarted, checked settings, etc.  Nothing has worked.  Thank you in advance.  

When exporting an image for printing in Lightroom Web, I used to click on the Download icon and it gave me the option to customise my image (size, DPI etc) before exporting. This has now disappeared and I only have JPG size download options. This means I can't edit an image for printing. I have explained this on calls 3 times to customer support, but they only say leave it with us and we call you back. They never do.  Any suggestions?  

    Hi , I have paid for a premium account on lightroom, and I already haven't had access, while my membership ends on 24-01-2024.   So you need to fix this and give me an extra month because this fraud. If its not fixed by tomorrow I will evolve a judge!   kind regards, Mees Buurman

  October '25 REMIX IT! Hey everyone, we're back with another Remix-it challenge and thank you for the amazing responses on our September Remix-it.   Welcome to MAX month!  With MAX approaching fast, we thought it might be fun of us to try Remix an image taken at a MAX event a couple of years ago. Hope you have fun with it!   Show us what you can do and check back next month to see our top pick for this challenge. To check out the top picks of the September '25 Remix-it challenge, check out the the post here.     About the photographer Celeste Guidice has been an Adobe Community Expert since 2016 and founded the Nashua Adobe User Group in 2012. She is a commercial photographer and Lightroom coach based in New Hampshire.    Have fun with the Remix; we can't wait to see your take on it! ‌😄‌   How to Join Make sure you have the latest version of Lightroom Desktop, iOS, or Android Follow this link to the October '25 Remix It! C

Any ideas please!?I import RAW files onto my Apple devices via the Fuji app. It clearly says RAW in the photo at the top left of the photo on the MAC photos app. However when I go to add photo's in Lightroom (version 9.0) I often get a jpeg as the imported file after I've clicked the review for import file. Annoyingly I now have to go via photos and choose edit in lightroom but that only gives me a TIFF not the RAW file I really want?. I'm on a MAC Air, M3.

It's very weird. I use lightroom CC on my mac and it works flawlessly. However, Lightroom for mobile is crippled. It is *missing* adobe neutral preset and that is the one I stabdard use for importing files. On macOS it is no problem but importing on my iPhone gives an error: missing profile! Please make the profiles the same on MacOS and mobile. There is *no* reason to cripple teh mobile app. Dirk Bosman

Hi I have noticed recently that all my raw photos from my phone are being stretched horizontally on import to lightroom mobile app for android. I have never had this problem before. The pics are unusable if editing on lightroom now. Can't fix the aspect ratio or the crop. Anyone else having this problem with raw files, and has anyone found a solution?