Lightroom ecosystem (Cloud-based)

I open Lightroom and go to add photos. As I scroll down and select, the photos aren’t loading and then at some point the application stops working. I have done this several times, to include restarting my computer, letting a reasonable amount of time to pass before I go through the pictures but the application crashes. At one point Creative Cloud didn’t want to open. The updates are automatic and I have checked to make sure the latest and “greatest” is applied but still issues persist. Also, I have a Samsung Galaxy Book6, that has been fully updated. Please help.

Hello,I'm having a problem with my Lightroom cloud library.Some photos that used to open and edit normally no longer load the original file. In Lightroom Desktop, these photos show "Local: Smart Preview" instead of "Original: .ARW". When I try to zoom in, the original never loads.The same problem also happens in Lightroom Web, so it doesn't seem to be related to my computer.This issue appears to affect one specific album. These photos were imported a long time ago, I have edited them many times, and they worked perfectly until recently.My originals are stored only in the Lightroom cloud, and I currently use about 800 GB of my 1 TB storage plan.Could you please check whether the original files are still available in my cloud library or if there is a synchronization issue affecting these photos?Thank you.

Oi, estou com um problema no Lightroom Mobile no meu iPhone 11 rodando iOS 26.5. A ferramenta de Retocar AI não está funcionando corretamente. Ela processa por alguns segundos e então diz "Não foi possível encontrar áreas retocáveis", mesmo quando o rosto do sujeito está claramente visível. Este problema começou imediatamente após a atualização para o iOS 26.5.Eu já:Atualizei o Lightroom para a versão 11.4.0 Reinstalei o aplicativo Reiniciei o meu iPhone Confirmei que tenho uma assinatura Lightroom Premium ativa Teste em Wi-Fi e celular Testei a imagem de amostra da Adobe, que também falha com o mesmo erro

If I copy an edit or choose a preset for my image, on leaving the image to the next image, the edit reverts to original. It's like no edit stays, because even when I edit from scratch, like in the attached images, I adjusted my saturation and vibrance slider, but on coming back to the file, it's reverted back to original image. I can't also save versions. There is also no auto saving of versions. Moved the saturation and vibration slider. 5:22Exited and came back to same image. The edits are reverted. 5:23 

Wondering how I can fix 'App & user data' from requiring 1.5 TB of space on my computer. I've read a number of forum fixes but can't seem to get my issue resolved and have deleted many apps on my computer just to keep it running. I'm using Adobe Lightroom 8.5.1... and I think my full computer problem is due to the 'App & user data' requiring 1.5 TB. How can I free up space? My storage location for originals is set to an external hard drive (prior to two weeks ago though it was set to my local drive C). My cashe size limit is now set to 10 GB (it was ay 456 GB until recently). But still, I can't find or fix the huge amount of space required for App & user data. Help?

I bought presets for Lightroom mobile, but there is no option for me to upload. The only option I have is to create a new preset and then it pulls up the exposure, contrast, etc. But I want to upload and use the presets I bought. These are the only options I’m given for presets, nothing for uploading presets.  

I’ve used the Compare feature (Opt+C) in Lightroom heavily for a long time. It’s critical that we be able to bring focus to either the left or right image in Compare view, in order to flag / crop / edit that image. But In Lightroom 9.4, clicking the Left image fails to select it. However, if I click the Swap icon, it’s now the right image that can’t be selected.Update: Turns out the issue and source of UI confusion is actually the Multiple Images / Before and After selector. If I toggle it to Multiple, it works normally again. But something about the 9.4 update switched the default to Before/After (I guarantee that I didn’t do that - I never touch that widget), resulting in the broken behavior.  

I upgraded to the iPhone 17 pro, updated o/s, I launch LR mobile app, select to sign-in using my email address.  Can enter the address, but I cannot advance the screen to the password page as the continue button will not advance.  I am not using a screen protector, have rebooted the iphone numerous times, deleted the app, redownloaded, etc  and nothing seems to work.  My other apps are working fine so not sure if this is a bug with LR or else.  Thanks!

I don't know what additional details to provide. My access to my Lightroom account is being blocked by an ad promoting Lightroom Premium.

When trying to feather a radial gradient, the slider is unresponsive since the last upgrade,  

I can start the app, but it instantly freezes for about 5–10 seconds. I've tried many different things to fix it. I installed all available updates, disconnected two of my three monitors, and updated everything I could. I also turned graphics support on and off, but it made no difference.How can I fix this problem? My Lightroom System info:Lightroom-Version: 9.4.1 x64 [ 20260625-0318-d30e963 ] (Jun 24 2026)NGL-Version: 1.43.0.5WF-Version: 8.4.1 542bacaVF-Version: 1.0.164HIL-Version: 40501CAI-Version: c2pa-c/0.6.0 c2pa-rs/0.46.0PH-Version: 6.1.1Adobe GSDK-Version: 1.4.0.210CR-Version: 29.0.0.202506270808_710830cKatalog-ID: cd9738e03f2949219e04527507cb7952 Betriebssystem: Windows 11Betriebssystemversion: Windows 11 Home (2009)Anwendungsarchitektur: x64Systemarchitektur: x64Computermodell: Gigabyte Technology Co., Ltd. B650E AORUS ELITE X AX ICE / AMD Ryzen 7 9800X3D 8-Core Processor           Anzahl logischer Prozessoren: 16Prozessorgeschwindigkeit: 4.6 GHzFür Lightroom verfügbarer phys.

I'm not understanding how my Lightroom (Desktop 9.4.1) Library is getting so large. Yesterday it was at 320 GB, I deleted it and let Lightroom rebuild it, today it's at 246GB. Despite having my cache set to 50GB. My overall Library size is 1.7TB In the Cloud, and fully saved to a local SSD.When I dig into the Library file, I see a Proxies Folder that is 223GB, it appears to be copies of all the video's I have in my Library. I have local copies of everything in my Library on a local SSD that I always have, I don't need those in the proxy folder and I have my Cache Set to 50GB. 1) Why would Lightroom download the video's to the Proxy Folder when the Cache is set to 50GB? 2) How do I fix it? 3) I would like to keep my Library file to about 100 - 150GB - Anyway to cap it? 4) I have the option- to save all Smart Previews to my Mac, turned on. Is this outside of (in addition to) the 50GB Cache limit, or within it? 

Error Initializing Lightroommodeule DefaultOzUr Override not foundno field package preload

Buongiorno, da qualche giorno riscontro un problema con Lightroom. Nel tentativo di applicare un predefinito ai soli elementi non modificati, il processo si è bloccato e ho dovuto annullarlo perché richiedeva troppo tempo. In seguito a questa operazione, il catalogo si è disorganizzato e ora il programma non mi mostra più la distinzione tra foto modificate e non modificate.da poco ha anche iniziato a sincronizzare molti album, ma erano già sincronizzati. non so il motivo e l’ho bloccato, qualcuno sa aiutarmi? grazie  

I have been a licensed user for many years. My existing adobe applications that exist on my computer are automatically updated. When I turned on my computer, I saw that all the applications were up to date. Although I can open PS, I definitely can't open the LR application. I can't get into the app. All my work is late. I am extremely victimized. Is there anyone who can help. what should I do

Hi,I’m a Lightroom Premium subscriber.My Lightroom Mobile library suddenly disappeared without me deleting anything.All photos in Lightroom are gone. All albums are gone. All imported presets are gone. All edits are gone. Lightroom Mobile and Lightroom Web both show 0 photos. My original photos are still in Apple Photos. My iPhone still shows 59.34 GB of Lightroom Documents & Data. I already signed out and signed back in, but nothing changed.Could someone from Adobe please help check if my local Lightroom catalog can be recovered? 

Lightroom mobile (Version 11.4.10) seems to have introduced a new bug. On the iPad Pro (11' M4) scrolling through albums or photos using two fingers on the touchpad of the Magic keyboard does not work properly anymore. In landscape mode, swiping up/down (scrolling) moves photos left/right. Swiping left/right actually scrolls up/down. It's as if the touchpad and Lightroom would be 90° off.

从原设备打开的文件后仍然还是这样的

I use Lightroom Cloud v 9.4.1. Since the most recent updates, when I create a mask and then try to subtract an area from it, I can't see any of what I'm brushing disappear (meaning the pink overlay is not getting erased). If I go to a large pink area and try to brush it, I see a very light removal, but it's clearly not removing the area desired. I have density all the way to the right. Any ideas if this is a preference that got changed or if this is a bug? Thanks to anyone who can help.

I am trying to find where my locally stored folders/images are located on my iPad, I can’t locate them.

Display a thumbnail of each photo on the world map

I’m curious if there is the ability to filter images by color label in Lightroom Mobile? This doesn’t seem immediately obviously possible.