Photoshop Elements

how do i talk to someone about this lousy product

I had Elements 11 in my old laptop. Need to reinstall that to my new laptop, but I don't have a licence number any more. Adobe site offering only new 2024 version to install a trial. Is there any way to reinstall that old version to my new laptop? 

When I try to edit a picture in elements 2024. I click on the picture in my organizer and click editor and this is what I get. Chould not complete your request because of a disk error. Thank you for any help you give me.

Photoshop Elements 2021 is crashing when attempting to crop an image. This problem has just developed suddenly, as it started happening mid-February 2024. Tech support recommended I upgrade to the latest version of Photoshop Elements. I downloaded the trial version, and the 2024 version is also crashing when attempting to crop an image. Is anyone else having this problem? Has anyone determined a fix? I am running on Windows 11 Home Edition.

What does Photoshop Elements Organizer "import" actually do, and why is importing needed?  Where does it put the photos after it imports them?  Why can't I just leave them where they are? Like, never you trouble your little mind about that, just do it, you'll like it, we at Adobe know what's best for you. OK, here's my new-user rant: It irritates me that I should even have to ask this here, like I'm too stupid to understand what a computer does.  The brain-dead Help docs don't even hint that anyone might want to know this.  I want the organizer to leave my pictures right where they are, and documentation that doesn't even address this is crappy documentation.  But I know there's no chance in hell they will fix that,

After adding photos and videos to my PSE catalog I have tried repeatedly to do a full backup to a new folder.  I get as far as "Please wait while Elements prepares..." and then nothing.  Last night it ran all night with the disk running at 80% with nothing stored in the folder.  I turned off all media analyses and face recognition, but that didn't help.  I can still manipulate the items in the catalog, but can't save my work. I use Windows 10 with adequate memory and disk space and have tried to backup both the home drive and to an external hard drive with the same result.

I just purchased and installed Photoshop Elements 15 on my Mac Pro. While in Guided Mode - Photomerge compose, after clicking Next to place my cropped image into the new image I receive the following error: ICC Profile Description is Invalid. Is there something wrong with where I installed the file (which was just the default directory)? I downloaded the new ICC color profiles from the adobe site and installed to the location specified in the instructions but still had the same error. Most of the ICC errors seemed related to printing that I found on these forums. Any thoughts on what else I can try to complete the Photomerge compose? Thanks all

I'm a long-time Elements user (since Elements 3 I think) and I have some recently acquired .jsx files I need to use in Elements 2024, but I cannot find an answer anywhere on the web, including the Adobe forums. Does anyone know how to do this? Any help would be greatly appreciated. Thank you!

Hello, I keep getting error code 50 when installing PSE2024 trial .  Never gets past 09%Have done  the normal stuff to fix .Have 240gb free on win 10 PC

Ich arbeite unter Windows 11, habe einen kleinen und einen großen Monitor in Benutzung. Der kleine Monitor hat eine Skalierung von 200% (WINDOWS/EINSTELLUNGEN/BILDSCHIRM) der große eine Skalierung von 100%. PS Elements erkennt die Skalierung nicht, weshalb die Darstellung zu groß ist.

I've been using Elements 11 for years and am very familiar with formatting and cropping photos and printing them.  However, recently after editing a photo, when ever I am in print mode and I choose a photo size to print, if I rotate it and move it on the page, it will crop the sides off when I print it out.  Is there a setting I need to change so this doesn't happen?  

I purchased Photoshop Elements on a free adobe account a couple years back and installed it on my PC.If I now wish to install it on a laptop as well, do I need to purchase it again or does my original purchase cover me across both systems?

I have just installed Photoshop Elements 2024 on a new IMac (first time user of Elements) and when I open photos from my IPhone in Elements they are opening as thumbnails. What am I doing wrong? 

I have been using Photoshop Elements 1.01 since I bought my computer in 2007.  My machine crashed last year and the hard drive was reformatted by a technician who installed current versions of the basic software.  I reloaded several of the programs which I used regularly.  However, Photoshop Elements would not install.  I get the error message that I need Internet Explorer 4.0 or greater to install it.  My Computer has IE 11.  Is there anything I can do to reinstall my PE?

Hello Adobe PSE Community members, When I purchased a new computer last year, I used the tools in PSE 2022 to move my photos. In my previous Pictures folder on my previous computer (Win 10), I had a logical folder hierarchy that ranged from 2-4 folder in depth. When I used the tool in PSE 2022 to migrate the DB to my new Win11 computer, it completely changed the folder hierarchy. Fortunately, I have the old hierarchy backed up on a portable HDD, exactly the way I want it. The question is two part:1) If I delete the current (messed-up) folders in my Pictures folder and copy the backed-up ones into the Pictures, will PSE autmatically re-connect the DB to the images in the replaced folder structure?2) Is there a better way to do this? Jay B.

When trying to open some photos, an error message pops up.  It is:  "Could not complete your request because a JPEG marker segment length is too short (the file may be truncated or incomplete)." These photos were downloaded from the same card and at the same time as photos that do open.  If you have a solution for this, please advise me on what actions to take.   Thank you.

In the lower left cornor you can see the little box with the CHECK MARK, and the CIRCLE  that denote save or cancel That little box is in the way and can't be moved.  If you try and type it ends up behind it. Adobe needs to make that box MOVABLE so it can be dragged OUT OF THE WAY.

I have downloaded Video files from my camera to Photoshop elements 12. I was advised to download quicktime tp view these in the organiser. This worked great, however one of the fles shows as side on or 90 degrees out of kilter. The option to edit the video is not an option. Has anyone an answer?

I am running Elements 2024 on Sonoma. Suddenly the clone stamp is totally unusable because of lag. I have tried resetting all tools but this hasn't fixed it. Do you have any other suggestions?

My previous Lenovo laptop and my current Lenovo T15p do not display text layers as I input characters until I hit the check tab button to lock it in. In other words, I am flying blind not being able to see what I am typing.For example, when I switch to text to insert over a blank page or graphic, I get the requisite Lorem Ipsum dummy text input window I then click into the beginning of the text window and start entering my text. The cursor may or may not move. None of the input is displayed. Then I click the check tab button to finish my entry and suddenly my text is displayed. I begin editing my typos and sizing it, etc., however, I can't see my corrections or resizing until I click the check tab.This same scenario happened with my previous Lenovo laptop Photo Elements 2003 and it is the same with my newer Lenovo and the 2004 edition.I have posted the problem on Lenovo Community Support and it was suggested to reset Bios to default settings and reinstall Elements. That did not cure th

Tengo photoshop elements 2024 y no puedo usar photomerge. Las herramientas de automatizacion estan bloqueadas. El sistema operativo es Windows 10- No puedo utilizar  aligning layer, se bloquea

My Photo shop express for android has frozen. When I open the app it asks, as usual, do you want to finish off with your last edit, but does not give me the option to answer  yes or no then freezes.

Witam. Mam problem odnośnie filtra Skraplanie. Mimo wszystkich opcji, które powinny być włączone nadal ten filtr jest niewidoczny. Czy ktokolwiek miał podobny problem i jest w stanie pomóc? Z góry dziękuję.

There is a black box on the line tool with measurements I need to get rid of it

I loaded PE 2023 yeaterday . It scanned my computer the showed not  only photo files and folders but my music folders as well. How do I get PE to not show the music files?  I clicked media files/ photos only but nothing happened. Thanks