Questions

Hi when creating svg patterns in capture I lose the colors. The resulting pattern shows the thumbnail in color, but the picture export is in black and white.Is there something I'm doing wrong? It used to work fine for the past 3 years.

Quite a number of my Adobe Capture patterns which were automatically uploaded by the iOS app into the CC Libraries, are now unviewable and undownloadable. They are listed in my libraries at assets.adobe.com, can be found on search using assets.adobe.com but are no longer accessible. This is obviously bad news for an artist. Can Adobe engineers help restore my Libraries artwork? At the moment there isn't a bulk way for users to backup Libraries, so the artist must rely on Adobe Libraries to not lose artwork in this way. Thanks so much for reading this. Please see screenshots below.

LG Q9 is not compatible.Required android version is 6.0. but Q9's android version 8.1.0.

I have created some patterns using Adobe Capture, but they never appear in my Photoshop Library.I have made sure that I am signed in with CC on the app and in Photoshop. I have done this in the past and have had no problems, it is only recently that the patterns do not appear.Can someone please advise me?

My capture app takes up 12 GB on my Iphone (document and data). I have not taken that many captures, mostly shapes. When I take a shape capture it seems like a regular photo of the capture get into my Iphone images folder. Then My CC library gets the shape svg's, in "my library". But I have some questions:1) What is taking up so much space on my Iphone? 12 GB is almost 20% on all my Iphone storage.2) Is it the shapes svg's taking up room? If so, where can I see this document and data in my Iphone, and how can I delete it? I don't see that I can see anywhere what this huge amount of data is.3) If I delete this in my Iphone, will my shapes images disappear from my CC library? As it is synced.4) Is there any way to get these files out of my CC library in a batch, like my whole libraries folder? Else, the only way is to place a shape ina document, save that document under another name, erase the shape in my CC library? Repeat for hundreds of files...Just wonder if there is any efficient w

HiCan you install Adobe Capture on a laptop?

I am having issues with the capture folder.  Every time that I take a new picture, it will open up a new capture folder instead of going to the one that I have set up.  I have updated the software.  I am not sure what I am missing.

I see this question has been asked a couple times over the last several years.  Is there a resolution to this yet?  It's super frustrating to spend a bunch of time cleaning up an image until it's perfect, only to have the software make an executive decision and smooth out handwriting that I don't want any changes to.  Please tell me there is a way to get around this.  Thank you!

Hello, The "Install" button is no longer offered on Google Play store. I can't even get it to come up in the app search. I get to the product page via the web for Adobe Captureand it says the app is not compatible with my phone. I used it on in the same exact phone for years.My specs all meet requirements according to Adobe webpage which lists mobile app requirements. Here they are... Samsung Galaxy S4Version 5.0 (up to date)Qualcom Snap Dragon 600Quad core Processor 1.89 Ghz and Arm v7 architecture (I may have spelled wrong)Total Ram 1.8 GBInternal Storage 9.74 GBI was tinkering with the phone and Google account settings recently if that helps. Please tell me how to resolve. This is my favorite app of all time. Thanks. Olivia

Hi there,I can create materials with Adobe Capture and my smartphone (Google Pixel 2) but I can't use them inside Adobe Dimension (material invalid or corrupted...)I have tried to change the resolutions and the ratios (4:3/16:9), with and without HDR or HDR+... The same error message. Frustrating!!!Could you help?Thank you!

Hello there,today I tried to send a captured form vom Adobe Capture to Adobe Illustrator. Since then there is a overlay with a loading window completely blocking Adobe Illustrator (see picture attached). I can't use any functions. If I close the loading window the whole application closes. So I can't use the application any more. I also have desintalled and reinstalled Illustrator multible times already. But nothing has changed.Can someone help me please? I really need Illustrator for my daily work!GreetingsJens

I am using Poser 11 Pro which uses PBR materials and shaders (same shader nodes as Blender) and was wondering if those created in Adobe Capture can be imported into Poser for texturing models, etc., etc. By the same token, can 3D models purchased through Adobe Stock be imported into Poser and other 3d rendering/modeling programs?

Ik wil de capture cc installeren op mijn huawei P8 light en krijg deze melding: apparaat niet compatibel met deze versie.Waarom? En hoe kan ik het toch installeren?

As the title suggests, when I use my phone to capture an asset it just saves it to some nether library that is created out of thin air. I try to keep things simple, so I work from a single library that I typically don't get any problems with, but for some reason, I now have a multitude of libraries with one single item in them, and they're locked so I can not delete them or access their files. From my desktop none of these libraries exist, and my main library is largely functional with any older assets. This problem kicks up every once in a while and is quite persistent, I can't seem to remember what janky hell I had to go through to fix this last time, and its killing my productivity on current projects as now I have to manually scan and edit every asset.I've had this problem on multiple platforms, with multiple devices and I'm hoping there's some way to fix it.Thanks.

i wish there was an easy way to create Colour Themes from photoshop, for creative cloud, plus i think its about time in adobe capture you can capture more than 5 colours, these days who wants to capture only 5 colours at a time?, also naming each individual colour, within a theme, would be great too. 

Hi,I'm using a Fairphone 2tech specs herehttps://support.fairphone.com/hc/en-us/articles/203478389-What-are-the-technical-specifications-of-the-Fairphone-2- though now upgrated to Android 7.1.2 NougatI was looking forward to using Capture on this device, unfortunately it turns out the device is not compatible.1. Since the Fairphone is a modular phone: any measures known I could take to make it compatible?2. Might Capture-upgrades in the near future solve Adobe's/Capture's team's problem here by any chance?Request to Adobe: It would be wonderful if you could make your product work on the Fairphone! Can you do that?Suggestion to Adobe: be more transparant about your products by publishing a list of devices that are known to actually work or not work with your products.Thanks for any helpful reply,Cas

Hi all.I created several color palettes with adobe capture, but the information isn't moving into the cloud.I tried creating a new library on the app and moving all the assets, and the apps now show the new library but with no assets?I shut down PS and reopened, but nothing changed.I don't know what I'm doing wrong?Jen

miss it...

Hi,  I just started using Adobe Capture (and CC Libraries).  I just captured a number of graphics using Capture.  Is there any way to edit them, and re-save them to the library once captured?  I thought it would be easy to do this, but I can't find any way to do it.  A number of my captures are rotated 90 degrees, and have some stuff that I thought would be easier to edit out on a desktop than on my phone.  There is an "Edit" option visible in illustrator's library panel, but it is greyed out.

I am using the Capture App on my HTC U Ultra. The creating of a new material works fine, as well as the access via cc-library.But when i try to apply the material on any object in Dimensions I get an error message that the material is broken and invalid.Also i tried to make a material with my colleague's iPhone X and it just works perfectly fine.How can I make the materials work? Is it a known bug that materials made with HTC do not work?Here's materal I made with my phone​.Thank you!Theo

Hi there:I recently purchased an IPad Pro and am trying to convert the attached photo of a pattern into vector format so that I can use it for a poster.  However, when I use Adobe Capture to bring it into Illustrator format, it doesn’t give me clear lines.  I think it’s due to the quality of the photo, but unfortunately I don’t have a higher quality photo.Can anyone with more experience tell me the best way to turn this into a crisp vector image?  I am still learning and not sure the process and software tools that would best to accomplish this.Thank you!Discussion moved by moderator from Illustrator to Adobe Capture

How are you capturing images to work on in Illustrator? I am working in my sketchbook and I would like to capture the image and edit (and vectorize) it within Illustrator. What's the best way to get it in Illustrator?Thanks!

So, I've just started using capture cc, and I've been told that you can take text from another place and put it in to the creative cloud. Being the idiot that I am, I can't figure this out, and now am asking for help. So please, if you can, please tell me how to get words from another source into cloud.

I've seen one other post with this exact problem, but from months ago.To start, whenever i select am option to sign in / sign up, they all just show a blank screen with a close button. It appears that you need to stab around randomly on the screenand hope your finger lands in a box for you to input either your sign in ID or password. But when you finally luck out and actually get your information in the right boxes, and submit it, you think you've done it. But oh no, the app decides it doesnt want to let you in. (No error message, no warnings, nothing. And yes, my login info IS correct). It just goes right back to the welcome/ sign in screen. How absolutely infuriating.I've tried absolutely EVERY trouble shooting option available; force closing app, restarting app, clearing caches, restarting device, uninstalling app, reinstalling app, using a different internet connection, and all of the above in numerous orders and combinations.Device: Samsung Galaxy S8+Capture version 5 from Google

The bug is caused by version 5 downloaded from google-store the older version i used does not have the bug. The colores of generated brushes are correct in Version 4.1.732.By the was of would bei nice top have information in the App aboutthe App, version-number and more