Questions

Hello I have a 12.9 iPad. Super charged and can do everything design related I need. I'm stunned to find it won't open PDFs reliably. A CAD designer sent me PDF of a 3d model I need to approve, and all i see are blank pages. It DID open randomly and briefly, but then, "poof" disappeared and, again, only blank pages. Don't want to buy App if not working, please advise of fix. Thank you,

Hola.  Nose como se ha descargado el programa y supuestamente me he dado de baja pero veo que no. No tengo ni idea como hacerlo. Por favor, solicito la baja del programa y el reembolso de lo que se me ha cobrado. Gracias 

I have a premium subscription (I have the purchase receipt/ tax invoice and it is listed on the app store that I have a subscription) but it is not working, instead it is showing that I am free user. I can not do anything with program

Please advice me how to restore my subcription. When i restore my subcription they say i log subcribe but different account. But i sign up and log in in 1 acc only.i feel scammed when they deduct every monthly but i cannot use 

Hi there I need help urgently.. Today morning I notice that was discounted all the year subscription from my bank... my when I did the trial I choose the monthly option.. But wasn't what happened.. The acrobat did take the full year amount (almost £69,00).. I can't spend it all at once.. so please, I need reimbursement urgently..Thanks

Adobe app doesn't always update when I update it  manually, sometimes it does sometimes it doesn't , is there a reason for this does anyone know. I was sent here in response to my feedback comments on the app. p.s. it happens with other apps too. Samsung galaxy A52s

Want to cancel your subscription? Check if you are eligible for a refund   A refund depends on when you cancel and the type of subscription you purchased.   For Annual Subscription   Cancelling a subscription before the free trial? If you purchased an annual subscription of Acrobat Premium with a free trial via the app store, you will not be billed during the free trial period. You must Cancel a subscription via the app store before the free trial period ends to avoid charges. You’ll be automatically charged at the end of the trial period.   Cancelling a subscription within 48 hours of initial purchase? You must Cancel a subscription via the app store within 48 hours of your purchase to be eligible for a full refund.   Cancelling an annual subscription after 48 hours and within 14 days of initial purchase? You will be eligible for a full refund if you cancel a subscription between 48 hours and 14 days from the initial pur

I exported a pdf to adobe acrobat to study at home but there is boxes covering the answers to the question that when im on my desktop at work i can click and make disappear. But on my iPad Pro they wont go away. How do i get them to disappear so i can see what is under them? Photo Attached Adobe acrobat iPad Pro 

We have deployed Adobe Acrobat Reader as managed app for iOS devices in Microsoft Intune. It was working fine till end of 2020. Now we are not able to apply the App Protection policies. We have tried follow https://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/intune.htmlbut unfortunatly it is not helpful. Now when ever we try to open any .PDF file from outlook or onedrive we are getting error(Action Not Allowed. your organisation only allows you to transfer its data to managed apps). We are also in touch with Microsoft, they are investigating on thier side. So please help us to find a solution as soon as possible. 

I need to speak to someone in customer support asap

Hi. I’m using Adobe Acrobat Reader for Microsoft Intune to edit PDF files in iPad.Is it possible to select a cloud folder, such as OneDrive, to save PDF files?I confirmed that I can open the file from OneDrive, but I could not find a way to save it.

Hi, Mijn naam is veranderd naar Ndey Droyers ipv Sanne Schurmans. Hoe kan ik dit veranderen? Alvast bedankt. Mvg,Ndey Droyers. 

I have downloaded 4 pdf files to my Samsung A40 and I now want to add them to an email however when I try to attach each file through my email account using my files/downloads the pdf files are not there and they don't even appear in my files recent either. When I go to 'acrobat for samsung app' they are clearly there I just can't get them out to attatch them to my email. In the end I shared each pdf file separately to myself via email then saved them to a different phone (samsung s7 edge) and there they are, all 4 files in my recent folder and in my download folder. Why doesnt adobe work properly on my samsung A40 ?

Hello, I tried to use Fill & Sign function of Acrobat Reader Mobile for Android. I can stamp my signature and mark the check boxes but when I use text tool, I can see the messege I was actively typing but as soon as I tap away to start a new text field or to do anything else, the message I had just typed disappeared. I can use Fill & Sign in the exact same files without any problem when using Adobe Reader for Windows. I found this problem 4 years ago and it still persists until now, with either Android tablets or phones; from Samsung Galaxy Note 10+, Note 20 Ultra, Galaxy Tab S4, Tab S8 and now the Galaxy Z Fold 4 with latest OS and Adobe Reader app updates. I left comment about this problem in Adobe Reader app review in Google Play Store and the developer answered that I should post here for further solution. Thanks for any help.

I did the 7 day free trial of Adobe, and cancelled wihtin this period. Also, alle the mails were sent to a different mail account than the one I logged in with, so that I wasn't notificated about anything. Now the yearly subscription went off of my account but as I cancelled I want a refund!

How do I know if someone has downloaded my data with out me knowing please.

I'm new to this app and can't get my text I'm filling in to fit the space. Help

Há dois meses estou tentando cancelar minha assinatura e não tenho sucesso e venho sendo cobrada desde então.

Solicitó el rembolso con extrema urgencia ya que fue un pago realizado sin mi autorización, espero que puedan ayudarme lo más pronto posible, muchas gracias. 

my android pone open pdf in print mode, but I need open this file in reading mode. How i can do it? Thanks

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I would like to have 2 refunds return to my cards

No puedo editar mi pdf que yo protegi y al editar no me da esa opción de poner la contraseña. Que se debe hacer? 

Hi All.I have now got a banger of an headache trying to find how to download a government interactive form on adobe. It says that you must use adobe reader to complete it. The only problem is I'm using an iPhone. Any ideas will gratefully received.Thank you

Good afternoon. I accedently purchased the year subscription after the trial expired, on June 11, 2021. I didn't realize this happened until two weeks after the trial ended.  The app never updated to unlock the full features and i have not had access to them since paying the $70. This is unacceptable and would like to have access to the purchased locked item. If this is not possible, i would like to receive a full refund because your app does not work, as is, on my iPad. Thank you,Josh Rodgers