Questions

Alguns pdfs enviados no WhatsApp não abrem. Aparece a seguinte frase quando coloco para abrir no adobe "Esse arquivo não pode ser acessado . Verifique a conexão ou encorte o nome do arquivo" . Como eu resolvo isso? 

Hello how do I recover my password because I forgot it thank you

I upgraded to a premium account.  But I can't use the features.  For example, if I want to make a note, I keep getting the message: 'please setup an e-mail account on your devine and try again'.  Very bizarre since I'm already logged in with my email account.  Someone tips because in this way premium has no added value.  P.S. I use Adobe on my iPad Pro.

I have tried to cancel my subscription a few times, in my settings it says I have but I am still being charged over $30 every month.

When I try to print attached PDFs in the Android App in a password protected PDF I don't even get the option to print those attached PDFs.

HelloSorry, because my child accidentally bought it. He is only three years old, so I hope you can help me with the refund.Thank you, this money is very important to me 😭 Hope you can help me... 

Hello. I forgot to turn off the subscription. yesterday I discovered that the money was written off. you can turn off the subscription and return the money, since I do not use the subscription and I do not need it.

Do you have a simple and easy solution to this issue? If yes then please suggest me.

I send forms to clients to fill out and sign. Is there an instruction page I can send as well for filling out, signing and returning forms? 

I have a normal account that's free. In recent times I have purchased premium however the app on my phone has use a different email that was automatically assigned to me. I want to merge the premium account with my email so I'm able to streamline and use the premium features of Adobe not just on my phone but also on my computer if somebody could assist that would be fantastic.

I cannot open this PDF   Please see attached document. [Personal information hide by moderator]

Hi I am still receiving error message when I try to open files. I cleared cache and signed out/in.  

HALLO liebe Team,   Ich kann meine pdf Dateien nicht öffnen da die mit einem pin oder passwort geschützt sind, ich weiss bloß nicht wie der pin ist wie oder wo kann ich das pin rauschenden oder ändern? Anderseits habe ich alles versucht mit Sicherheits 3instellung3n pin aufheben nichts hat geholfen ich habe keine PC Laptop nur mobile handy ich bitte Sie um hilfe oder wo ich mich melden kann.   [Personal info hide by moderator]

Text, draw, signature, none of these will stay on document. As soon as I enter them, they disappear from the page. This new, I have never had this problem until the recent iOS update.

I think my Android app has night mode reversed. When I open a PDF it shows a black background, no color & pics are showing as negatives. I have night mode turned off.Version 21.9.0.19548 

I have been since Oct 5 trying to get a refund for my account. And i have had nothing but the run around. Samsung says i should be requesting the refund from your company i have emailed them 5 times and they only keep referring me to Acrobat Adobe. Please if someone can kindly help me. I would really appreciate it. Thank you, Priscilla  Original msg: I had tried a subscription trial for Acrobat Adobe Reader and when i went to cancel I could not find an account. That being the case i though it would not be charged to my Bank but it did. Customer service helped me find it and Cancel it but I would like to request a refund.  Please help. Thank you kindly 

I pay but its its not working 

How long my pdf link remain on cloud?

I have an annual subscription. However, I can't use any premium features that I pay for. I tried to sign in & out. I tried uninstalling and reinstalling. I tired restoring purchase. I even cancelled and repurchased. What should I do next ? 

Hi My son bought adobe acrobat premium by mistake and you took money from my account please can you return money to my account I do not need the app I will not use the app please     [Personal information removed for your protection on a public forum.\    

I miss vidhya tried renewing my subscription  of adobe acrobat  reader amount got debited from my bank account but subscription not activated either activate my subscription or refund my money.

I just submit subscription with my Apple ID on SEP, but failed to restore. What's going on with your server?

I have been going thru this discussion board for a while now searching for my issue and have found many posts about it, but the same general answer. I have been using acrobat on my new iPad Pro running the most up to date software since April. Suddenly, last week the app changed and now says that I do not have an active subscription. I logged out and logged back in using Apple ID as I did when i first downloaded the app. The app says that I do not have an active subscription. I click to make a new subscription, and the app says that I have an active subscription. When I go to "restore Purchases" It pops up with an error message. I have deleted the app and re downloaded it, everything is up to date. I have restarted the iPad. I only make in app purchases thru the App Store so I can track these kinds of things. I know that I have purchased this and it is linked thru my Apple ID which is linked to this address.

Do you have a simple and simple solution to this Outlook Password prompt disappears issue? If yes then please suggest me.

I was just wondering when you create a document and download to the cloud it usually references random letters and numbers is there a way to personalize it so I can do like doctor note or business