Questions

Hello I have downloaded two photos with the standard license and I intend to remove the background from one. Then I'll take this photo and put it inside the other one. Essentially in one photo there is a symbol and inside it I want to put the second photo which is laurels to be around the symbol and then I will put it in a video for TikTok and Youtube. Is it legal to edit the two photos and make one new for my videos like a symbol?

It has been a though day - few hours on the chat hutę amount of money (in złotym is 4 times more than in euros). Why chat help is escaping/silent?  Where is the polish phone number?Where is the email adress?Why such a sample thing like adding one line with a number under my name is so hard for Adobe? Please I beg you, I have the money from my government for Adobe Suite under one condition NIP on the invoice. (not VAT, not VAT, not VAT!!!) So sińce today I have been name this issue as LGBTQ+NIP . Please Adobe if you diverse sexual preferences diverse also invoices if all polish bussines need it (yes, Poland is a country we didint die after 2nd war and we help now the Ukraine even we do not have money 😄 XD). Sincerely,Frustrated LEDA  

Is there a savings, or discount available when upgrading a standard image license to an extended license?

Ich bekomme diese Fehlermeldung seit Wochen, wenn ich ein Bild von Adobe Stock in der InDesign Bibliothek lizensieren möchte. Ich arbeite auf Windows 10. Ich habe mich bereits von der Cloud an- und abgemeldet, neugestartet, und veraltete Tutorials auf der Adobe Seite probiert. Zu diesem Problem Speziell finde ich leider nichts Aktuelles.   Was kann ich noch machen? Danke im Voraus.

Hello, I bought a license for what seemed to be a smart object (link: https://stock.adobe.com/fr/images/creative-bold-text-effect-psd/489244160?prev_url=detail), but when opening it, as you can see below, it was just consisting in one image inside a group that is inside a layer; so I cannot change the text of the image!To me it is like false advertising or misleading business practice. Who would like such a garbage and unusable file?There should be a "Report abuse" button in adobe stock! This is not acceptable!How can I have my license be refund? And what do you Adobe stock staff intend to do about this kind of practices? 

Hi, I downloaded some assets under the standard license to create a figure with text, for a scientific publication in a journal. But I am unsure if an extended license is needed. The main value of the figure is understandable even without the assets; they are added for a visual representation that goes with the text. Since textbooks are allowed for a standard license, I considered a scientific journal as a textbook, but I would like a clarification to avoid any legal issues. Please note that I have read the license terms of Adobe Stock, but still need clarification.The scientific journal's policies mention publishing with open access under the Creative Commons (CC-BY, version 4.0). This means that authors retain copyright, but the content is free to download, distribute, and adapt for commercial or non-commercial purposes, given appropriate attribution to the original article. Upon submission, authors grant a license to publish, including to display, store, copy, and reuse the con

Has there been a recent-ish change to how Adobe Stock handles searching? For example, if I search for "medieval people" (without the quotes) it now returns results that look like it's just ignoring the "medieval" keyword. Every so often there will be an image in the results that matches those two keywords but the search results are almost entirely just "people" without the "medieval" keyword included. As you can imagine when you're looking specifically for medieval people having search results that look like you're just searching for "people" isn't much of a help.

Hi there, I accidentally licensed a premium image instead of saving to my library (#478909839). Please is there any way I could reverse this?

Hello, I saw an amount deducted from my credit card payments for adobe stock.I can't remember i've sign up for this because i thought i had 10 images for free. I would like to cancel this membership but unfortunately high costs are involved. How can I solve this?Kind regards,Deborah

I will be purchasing a video from Adobe Stock, which I will display on my website. However, I also want to take a screenshot of a specific frame/portion of the video and display this too on my website. Can I do this?

I recently purchases a 4K video however it is too large to load on my WordPress website.Is there any alternative version that is more compressed? The 4k version is 250 MB however it is recommended to have videos under 3MB. Please advise...urgently if possible. Thnk You

I have downloaded a 3D OBJ image and would like to make modifications to it and then sell it.  If I make modifications to it, am I able to sell it after I've printed it?

Hello I  accidentally licensing unwanted image FILE #:  245393308How do I return it  you can see I never downloaded it.thanks

Hello, I accidently licenced this template tonight  #487568118 Is there a way to get a refund of the credits?Thank you in advance!

I accidentaly licensed FILE #:  269327604 and would like to remove this from my account completely. It is a most uninspiring image, otherwise I would keep it, just incase. Is there a chance this could be fixed please? I am wondering why there is not a confirmation button to ask - Do you want to license this image? once you click license... before it is done. That would certainly help avoid this kind of issue. Thanks in advance. 

Hi,we use Adobe for Enterprise for an educational institution = non-commercial and are allowed to use unlimited images of Adobe Stock as part of our "Bildungseinrichtungslizenz" (educational institution license). Now we would like to use such a stock image in a Powerpoint presentation. Do we need to include the source reference/citation in the Powerpoint presentation in general (e.g. on the last page) likeGorodenkoff / stock.adobe.com Or are we allowed to omit this information?  Thanks!mycc

Can someone tell me the name of this middle aged asian model? I'm inspired by him.   [moderator deleted irrelevant topics. Please do not tick all the topics, but only relevant ones. Changed also the subject. We all need help when contacting the fora... 🙂 ]

Hi all, I would like to buy the stock image 320651314 for the cover of my thesis. I have the option for standard license and extended license. The standard license should be enough for this purpose, right? And can I adapt the image after purchasing it, for example, I would like to erase the text on the image..And I would like to add the title of my thesis on it... Kind regards,Souad

The downloads ceased to work, after I cancelled my subscription for 10 stocks per month. It's a deliberate attempt on behalf of Adobe to buy its subscription. Disgusting!!

El 12 empece con mi prueba de 7 dias de Adobe Stock y lo cancele ayer porque no queria que me cobren cuando se me acaben los dias gratis y aun así estando dentro de los 7 dias me cobraron s/275 soles, al momento de cancelar me dijeron que en  dias me harian el reembolso. Me imagino que esa fue una respuesta en automatico pero quisiera saber si mi proceso de reembolso se esta efectuando. 

Hallo, ich möchte gerne ein Bild, von dem ich eine erweiterte Lizenz erwerben würde, als Türschild in einem Kindergarten nutzen. Ist dies erlaubt?

Kann ich von der Monatsrechnung auf Jahresrechnung umstellen? Also eine jährliche Abrechnung/Abbuchung?

Hola, hoy es 1 de Julio, mi plan se renovará el día 20 por lo que estoy dentro del mes de renovación, quiero cancelarlo pero me cobran 54,43€ por cancelación anticipada.¿Alguien me puede explicar porque? ¿Cual es el momento idoneo para cancelar el plan?Gracias.

I've been working on an InDesign project between my iMac and Macbook, both systems use my same Adobe account, same software versions - but my Macbook shows several images as 'unlicensed' when I view the CC Library (both in InDesign and Photoshop). I keep having to move to my iMac to create a PDF - why is this happening? (Attached 2 screenshots of the Library, the little shopping cart icon shows which are supposedly unlicensed on my Macbook) 

Adquiri o plano de assinatura do Stock por demanda por engano e gostaria de cancelar e receber reembolso. Esse é o código do pedido:  AE01080902501CBR