Questions

As a CC user, I would like to try out Adobe Stock, but I really don't need to subscribe on a regular monthly plan.Now I've seen these two plans, but need to confirm the difference... other than the price!?Question 1: What is the difference between Annual plan, paid monthly and Monthly Plan? Is the Monthly Plan, just a one off payment for 350 standard images?Question 2. How long do I have to download the 350 images... would I have to use my quota up in that month?

Using Stock today noticed that I no longer can find the option to filter image types by photo, vector or illustration.If that's unclear I mean I can no longer filter the search results to show only vector images, or only illustrations, or only photographs.Is this a glitch?Please don't tell me this filter has been removed.I fear I might get banned for saying mean, non-pc things about Adobe if they indeed removed the ability to filter images in this way.PLEASE.....I don't want to bad:(   I want to be good.UPDATE:   It seems the filtering is just a little glitchy.  I went back the stock page and the "subcategory" filters were there.  However when I clicked on one of them they vanished again.  So.....it's just a technical problem...not a mental problem.

I want to purchase a video on Adobe Stock that has a present being unwrapped, and there is a green screen behind the wrapping paper. How do I insert my own image on that green screen using Premiere?

Hello,I purchased a creative cloud membership, and I cant understand if I can download tamplets (not stock images) for free. anyone knows?

Hallo,ich habe 6 Dateien in einer Bilbliothek gesammelt. Nun möchte ich für alle 6 Dateien erweiterte Lizenzen erwerben - gibt es irgendwo einen Warenkorb, in den ich die Dateien bewegen kann, damit ich den Gesamtpreis sehen und entsprechend viele Credits kaufen kann? Oder muss ich wirklich jede Datei einzeln kaufen?Die Usability von Adobe Stock finde ich im Vergleich zu Fotolia KATASTROPHAL. Mehrfach habe ich unbeabsichtigt Dateien über mein Abo lizenziert; mir fehlt ein "wollen Sie wirklich kaufen"-Schritt oder ein Warenkorb zwischen ”Datei auswählen" und „kaufen"!Liebe Grüße, Holger

It happened again to me, just scrolling through images, tapped on my laptop trackpad and accidentally purchased an image I have no use for. All the thumbnails are small on a laptop screen and the purchase button takes up about 1/4 of that space. Combine that with there being no confirmation window asking if I'm sure I want to purchase this image, and that is a frustrating user experience that costs money. That's bad design. Customer support refunded me another point, and I appreciate that, but I'd rather not deal with this again in the future. A 2-step process would easily solve this issue and I'm sure is quite simple to implement. Anyone else bothered this? Or am I the most clumsy user here? haha

Hi,I just signed up today and wanted to download my images.  I accidentally downloaded an image that I didn't want so had to go and download the right one, they were similar so didn't realise the first one downloaded as am just getting used to the webiste.  Then I downloaded an image that is an EI file type which I can't use...I only realised this after I downloaded it.  Can I change these 2 images? Regards Angeline

Hi,I recently signed up for a Adobe Stock Account and got 10 pictures for free. When I just now "purchased" my first free picture i immediatly got billed 2995 SEK (about 311 USD). Where did I go wrong?? Order no: ADB047133049SE

Hello, last week I have downloaded three Adobe stock pictures. I have received one bill for only one of the photos which I can see in my account, but two are still missing. I need them for my organization.

HiI also have a similar issue with PS stock image FILE #: 229812894The main screen shows one gift tag and then the preview shows 2 more, which i find more interesting and were the reason I chose this file.  But when I open it in PS i only see the one tagCan you help me please?ThanksTony

Why are we paying so much money for things we have no rights to? what can we use them for if we have no rights to them? If I want to use photos on my website as stated if used in web browser it will keep watermark it is useless on my website.

Suppose I print/make copies of a modified stock photo for a package/box cover for a product, include an instruction booklet with the art on the cover, and include a large poster of the art as a freebie/promotional item. Do I need multiple E licenses and are there any printing limits?Moreover, if I have to later make production corrections or updates/modify the product and art to fix printing or product related issues, how do i know if and when I need new licenses and how many?Thanks.

Unable to license image, hangs after clicking. Appears to be a javscript XHR error. Why is it broken now?

I wish to cancel Adobe Stock as I did the trial intended to cancel, but forgot and was charged for one month.I will not be able to need 10 assets as much as I had hoped.There is no one replying to the chat that is offered at Adobe StockPlease cancel immediately

Now, I have already complited my profile, but that invoice is already done. So I can't bring it to my company cost. Waiting for your answer!Best regards

Hello, i payed my subscription for 10 items a month on the 20th of november 2018 and it seems that on the 23rd of november 2018 you charged my credit card again. I got both invoices in my cards history. How can we resolve the matter ?

Compré un video exitosamente con mi tarjeta de débito, la ingresé y todo perfecto.El segundo video que quise comprar ya no me dió la opción de ingresar la tarjeta, supongo que queda guardada. Pero al querer hacer el pago me aparece el siguiente error

The Link to the image in the CC Cloud in Indesign is broken and the image is not to find again in AdobeStock. Also not in my buyed images. What's happen?

Je suis graphiste et par là même suis amenée à réaliser des créations telles que des emballages, sacs pour différents clients. Sauf erreur de ma part, si j’achète sur votre site une licence étendue sur une photographie, cela me confère le droit d’apposer ces photographies sur mes projets de création que je revendrai par la suite à mes propres clients qui les commercialiseront. Je souhaite être garantie qu’aucune action en contrefaçon de droit d’auteur ne pourra être dirigée à l’encontre de mes clients ou des clients de mes propres clients. Pouvez-vous me confirmer que votre société a pris les dispositions nécessaires à cet effet auprès des auteurs de ces photographies mises en ligne

Hi there,i wonder, how i can use my earned credits as a seller for an image purchase?Is that option no longer available like it was on fotolia?Am i really forced to buy these monthly packages? I'm not willing to do so...Thanks for a quick respond...

I licensed an image just now. When I download it, it's 1.46cm wide. Unuseably small. Does anyone know why this might be?

Can anybody tell me how to cancel Adobe Stock membership. I signed up for the 30 day trial which ends today. Have already been charged for my first month but I dont want it! Can find nowhere to cancel through my account. Nobody is available on live chat and no contact number available. This is an absolute joke!

Hallo,I'm confused about point (b)(ii) saying:" ... unless (A) the Work has been modified to the extend that the modification is not substantially similar to the original Work and can qualify as an origianl work of authorship; or (B) the primary value of the item of merchandise does not lie with the Work itself."I'm planning a calender with mostly my own photos, composed with 3d-elements. I want to sell this calender on demand.For two or three months I need stock-photos for the background. (See  my profile: Image Two is made from my own background photo and some of my own 3d stuff...Image Three I found on Adobe Stock.)ImageTwoImage Three (here the 3d elements  will be not so prominent)Is it ok to buy these photo as a Standard License, to compose it with my 3d elements and then to use it within my calendar?SincerelyPeer

Hello, I have read the licenses terms however I could not well understand which license I need in my case.I am developing a mobile app which I will sell on the mobile store and I need some images of people's portraits. These images will be used on the store page to explain what the app does, and in the app tutorial. The tutorial will be available in the app and it consists in a short video showing how to use the app by working on user selected images. The tutorial will feature some examples of the app usage and the results obtained using example images (the same photos I will use on the store page).Thank you in advance for any clarification.Best Regards.

Dear Sirs,In August 2018 I downloaded Adobe Stock to create a "Christening Tree" for my new Granddaughter's christening. I think I bit off more that I could chew as I am an OAP who has only ever used Windows and frankly I couldn't get my head around it and a bit like Kallum W only downloaded 1 image and then couldn't work out how to cancel it, nor find a way to find someone to speak to or text to help me.It was only when I looked at my Paypal account last month that I realised that I had already been charged £47.98 and cancelled my payment and then started getting warning notices from your accounts departments which I tried to reply to but was told that their "mailboxes were full, please try again later", which I tried to but never got through!I have now got my son to get me to this stage and hope that you can help me cancel my subscription and refund the money I have already been charged,Yours faithfully,Stephen