Questions

I downloaded an image from Adobe Stock, a free one, and I am getting this "Chain link" on the top of the photo (see below). Does anyone know why the link is there? I printed the page on my printer and the link is not there. I am assuming the link will not be there when I send the book to Kindle. Does anyone know why the link is there and if it needs to be removed before sending the book to get published? Thanks.   

Hallo, ich habe mir folgende Grafiken als vektorbasierende Grafiken heruntergeladen und am Ende des Tages sind es nur Pixel Grafiken. Hat das auch schon mal einer gehabt? Ich habe das bei folgenden Bildern heute gehabt. #464336900#470824696#437531499#626473440 Ich empfinde es als unhaltbar. Des Weiteren habe ich es schon gehabt, dass bei mir im Account Bilder lizenziert wurden, die ich nicht lizenziert habe und ich bin der Einzige, der den Zugriff hat. Adobe äußert sich dazu überhaupt nicht. Ist den wohl auch egal. LG 

Hi,I am on the Adobe Stock Trial. I have downloaded a few images with empty picture frames and I thought tht I could easily add my own image to the frame. But because the Adobe St comes as Jpgs I can not add the images to the frames. For example if the purchased image has a frame with a sunlight glass glare on it and when I add my own image it does cover that beautiful glare. How do I add the image behind the frame. Or I can not do this? I have attached the image.I hope it makes sence.Many thanks

Is there a way to transfer stocks from one account to another? 

Hello, My organization has purchased a new Adobe Stock plan this year which no longer includes vodeo or music. I was informed we now have the Pro Edition plan. Unfortunately, that really doesn't help as I produce a number of training videos and need access to stock footage and music.  I was told for any premium assets (now video & audio) I would need to purchase a Stock Credit Pack.  I am trying to get a sense for how many credits I would need in order to purchase the number of assets I could expect to consume over the course of a year. What is the credit value as it related to video/audio? Real examples would greatly help here. In fact, if it already exists somewhere on the Adobe Stock site, kindly direct me. Otherwise, it would be ideal if you could put credit numbers next to the prices so one might be able to make an informed decision as to what Credit Pack to request/purchase. I apologize if I overlooked it. Thanks in advance.

In meinem Stock-Konto waren noch Restlizenzen aus einem Abo. Diese sind weit vor gesetzlich festgelegtem Verfall einfach verschwunden, darüber gab es keine Information und im Konto ist das auch nicht nachvollziehbar oder sichtbar - einfach weg. Wo sind sie? Wie kann man das nachvollziehen? Gilt für Adobe kein gesetzlicher Anspruch, oder gibt es hier ein technisches Problem?

I just subscribed to Adobe Stock today, after downloading a few files, I realized I didnt think I could use them. I own a clothing business and was looking for some designs to add to hats and shirts, although $64 for a single design seems a little much, and I couldnt use the Standard Lisence to resell clothing, but after research, if I use the filter "Commercial Use" when searching then I can use the design. Another google search, I can only use it if its "something someone would buy specifically because of the asset printed on it.". If I were to take and download one of these "Standard license" designs, add my own text, and add it on merchandise to sell, would this be illegal or am I getting this all wrong?

Hi! If i bought this from mistake and i already got charged for it, what can i do?It's kind of too expensive and i don't want to be charged for it the next month, can ya'll please help me? 

I'm having an issue when I select an image from Adobe Stock, click "License", the image is downloaded to my Adobe Library in the "Not Grouped" section 2 or more times.  Then I receive an error that I cannot download anymore because the folder is full.   Is there a setting I can change to only download the item once?

Hi, If I sign up for the free trial, am I allowed to use the 3 free HD videos in my content that I will be creating for my client? Thanks,Jonathan

I was interested in an image to license and I clicked on the license to see how many credits it would be. But it ended up purchasing the image, and it was almost 300 credits. This is not the image I want. Is there any way to return it? As the design team's credit has gone down so much, it will mess with their ability to get photos.  File: #666442857 Please help!

After I download any stock file including images, I only see the default stock icon and not a preview of the image like I would any other downloaded image. Top is Adobe Stock image files, bottom is generic image downloads.  

Bonjour, J'ai pris par erreur une licence pour la photos #213705498 de Cavan Images.Comment puis-je annuler cette achat ? L'image n'a pas été téléchargé sur le PC. Merci d'avance,CordialementMichaël

Hi!I have licenced a few images that look like they should have a transparent background, but as it turns out, they don't! When I look around the Adobe Stock database, it seems like all images have the same issue: they all have a dak grey, chequered "background" that would be interpreted as transparent, but probably isn't. How do I solve this? I've looked around and found a few "solutions", but I don't want to have to, nor should I have to, work around this problem for every picture I licence! https://stock.adobe.com/se/images/colorful-glowing-light-rainbow-rays-rainbow-vector-glaring-effect-with-transparency-graphic-element-for-documents-templates-posters-flyers-vector-illustration/162162358#126303860#162162358, #126303828 and #126303851.

Hi there,   I would like to do a self-cancellation for this service. However in doing so, it will charge me a whopping fee of $178.15 USD (which is over $200 in conversion rate for my country).  Does anyone know if I cancel the day before, will it still charge me this? Is there a way to cancel without the fee?I accepted a free trial and from the wording, it seemed like a free trial and once it finishes it doesn't charge us unless we sign up for it, but I was wrong. I have been charged one month. I should be able to use all the paid credits but if I cancel, it means I pay more to leave and lose my ability to use the credits I have paid for. They aren't losing anything, it's not like mobile data or booking reservations. If anyone knows, that would be great.

I want to print a photo on a glass 2 meters x 2 meters. To obtain a good quality of the printed photo, what size of a photo should I aquire? (For a good quality I guess there should be a min 150 DPI.) Thank youMaciej 

Hello!!I don't understand what these 25 Generative credits mean can someone tell me?🤔 🤔 

I would like to use Adobe Stock and have already tested it for one month. On the overview page, I can choose between credits and subscriptions (only differentiated in monthly quantities). However, when I try to use templates, it says 'Could not be licensed,' and for the subscription option, it specifies 'Plus.' Yet, I cannot find a way to subscribe to a Plus plan anywhere on the entire site.   Why can't I license templates even though I have a subscription and currently possess 20 credits?   If it's an issue with the wrong subscription category, I'm willing to pay more for a 'Plus' subscription, but unfortunately, this offer is not available on the website.   Maybe  someone can help me out!   Best regards, Paul   P.S.: For the prices that Adobe demands, I expect more transparency and not a confused mess. Since I'm not making progress, I thought of contacting support. So, I clicked on the link 'Real help from real people,' after which a chatbot opened. As c

I want to search for REAL people not AI Gen - how can I filter out AI?

Hallo liebe Community,ich hätte eine Frage. Wenn ich  Audio-Stockmedien für einen eigenen Podcast verwenden möchte, benötige ich dann eine erweiterte oder eine Standardlizenz? Freue mich auf eure Antworten und viele Grüße

Hallo!Ich habe versehentlich 2 Bilder mit einer ERWERITERTEN (35 Credits) statt der STANDARD-Lizenz (5 Credits) liezenziert.Kann ich das mit Nachhinein noch ändern?Eventuell auch stornieren und neu lizenzieren?Ich freue mich auf euer Feedback,S!lke

Am I able to cancel my Adobe Stock account, but I still want to keep paying for Adobe CC?I only want to cancel Adobe Stock.Is this possible? 

I used to be able to click on "similar" images, then use the back button to go back to the previous page I was looking at, but this doesn't work any more. Frustrating! Using the "similar" images button is now impossible to use, as I can't get back to my original photo thread. I used to use this search method a lot, selecting a main search area, then veering off to look at "similar" images, then coming back to the original thread. But can't do it any more. Any ideas?

https://stock.adobe.com/templates/rain-drops-transitions/591570961I cannot figure out how to make this mogrt transition from one video clip to another video clip. It seems to only want to transition still images.It did not come with any instructions or links for help. And a quick Google search didn't reveal any clues.

Hola a todos, quisiera saber si puedo dibujar o hacer pinturas de las fotos y publicarlos en redes sociales, no quiero venderlas, solo publicar, gracias.