Questions

Bonjour,  J'ai souscris à un abonnement adobe stock avec un mois d'essai, or je n'ai reçu ni mail de confirmation ou quoi que ce soit. Cependant quand je vais sur mes comptes bancaires, je vois bien que le premier prélèvement est prévu. Je ne trouve pas non plus sur mon profil quelque chose qui m'indique que j'ai souscris à quelque chose. Je ne peux donc pas annuler mon abonnement. J'ai quand même pu utiliser 4 crédits (sur les 10 de la formule) le jour même de mon inscription, cependant, je ne retrouve pas non plus sur mon compte les éléments qui sont censés être dans ma bibliothèque.  Est ce déjà arrivé à quelqu'un? Ais-je raté une étape?  Merci par avance pour votre aide. 

Hallo, ich habe das Bild mit der Nr. 302881169 in einen Flyer eingebaut und frage mich jetzt, ob es rechtlich richtig ist die Nummer, den Namen des Künstlers oder dass es von Adobe Stock kommt anzugeben, oder nicht? Vielen Dank

I already purchase the suite of 20 apps, but i did it on the CC app becasue the same thing happend if i tried on the website. Now i can't buy Adobe Stock cause the only way to get it is from the website. What can i do?

Hi! I've bought a interior picture (#601797172) which is bad quality. There are visible pixels and compress artefacts. What can I do to get my credit back?

Can we use an Adobe Stock standart license image as non commercial instagram page profile picture? Is that picture interpreted as a logo?

This is what I see when I try to purchase free trial period and 10 free downloads from Adobe Stock. I already tried different cards and the same issue! Does anyone has such a problem? p.s. My friend registered successfully on Friday, but during the weekends I can't register.. 

I accidentally hit the 'lincense' button and the image automatically starts downloading. How do I return it?  Also, there should be a check to make sure I intend to download rather than automatically do it.  Its too easy to accidentally hit a button and there should be a question asking if I am sure I want to download, or moving it to a cart for purchase. Clearly this happens to a lot of people. Has this been resolved? Can I return the unwanted asset? 

I recently licensed #571689884 and would like a refund. Edit: I clicked on "download" on accident while inspecting my search results. I didn't end up wanting to use it because it is Generative Ai/low and a low-quality asset (the "writing" on the post-it notes are gibberish).

how do you stop adobe stock? anybody know?

Hi Adobe Community 😃,     meine Frage steht bereits im Titel. Ich mache allgemein verschiedene Websiten und Präsentation. die Richtlinien von mir bereits durchgelesen. Jedoch ist mir daraus noch nicht ganz klar geworden, ob ja oder nein.   Ich würde mich freuen, über eine Aufklärung 😄.     LG und ich freue mich auf jede Antwort Sebastiano     [Moderator moved the thread to the correct forum]

Liebe Community, ich habe vor Jahren als Foto-Modell an Shootings teilgenommen. Die Fotos wurden vom Fotografen in sein Anbieterportfolio aufgenommen, aus dem ich sie nun löschen lassen möchte. Eine explizite Zustimmung habe ich seinerzeit nicht gegeben. Der Anbieter des Portfolios reagiert nicht auf meine Nachfragen. Hat jemand einen Tipp, wie ich die Fotos aus dem Portfolio entfernen lassen kann? Vielen Dank vorab. 

Hello,is it allowed that subsidiaries also post a video that contain a Adobe Stock licensed song that our enterprise purchased via creditpoints in a VIP License?

Hi!I accidentially licensed a stock template (#570030494) when I was just trying to view it. |This is a team account and I did not mean to use one of our credits. Is there a way to undo or return it? 

Guten Tag, ich habe ungewollt ein Bild Lizensiert, da der Button "Lizenz" nicht vermuten lies, dass ich das Bild damit direkt lizenziere. Meine Erwartung war weitere Infromationen zu den Lizenzen zu erhalten. Entweder handelt es sich hier um sehr schlechte UX, oder Adobe versucht hier Kunden absichtlicht zu versehentlicher Lizensierung von Bildern zu bewegen. Ich möchte daher bitten, das die Lizensierung Rückgängig gemacht wird.

I was browsing images and accidentally downloaded an image by scrolling over it. How can I unlicensed the image?Image File # 137028453

I'm so curious about the backstory of these awful 'Premium' graphics that are 100 credits each. They keep popping up in searches that are not relevant at all. I can't get over the fact that they are charging so much for such horrible quality graphics!   

Hi there are some super innappropiate images on adobe stock that i'd like to report. Showing an underaged girl no more than 8 or 10 with a dress that is just covering her chest. Although this dress looks too big the images are offensive. Whoever approved these images are clearly not doing their job properly please remove them for obvious reasons.   FILE #:  455162437     FILE #:  455162388    FILE #:  455162569    (moderator cured topics. Select only relevant topics, please)  

I recently licensed image #127309915 from Adobe Stock which has a transparent background layer. I downloaded it and imported it into Photoshop but the transparency remained. I then loaded it into Illustrator to inspect the layers but I could see which layer is applying the transparent background.Can anyone help please?Thanks,Chris

Hola estoy teniendo problemas, ya que estoy descargando vectores de Stock pero a la hora de abrirlos en AI me abren como imagen y no me permite editarlos o moverlos, ademas tambien cuando intento descargar imagenes y al abrirlas en ps o en otra app me aparecen con marca de agua.

I bought an image worth over 200 euros by mistake. It's all about this purchase. O-7CN00193NS540211C. I simply pressed, without being asked for any confirmation of how to pay or any verification. I was convinced it was a step to complete, but it was already the purchase. Like any purchase, I would like to withdraw, given the error. How can I do?

Hey Friends,   On a busy Monday, I was blazing through our weekly stock images purchases and failed to look at the price of one of them closely. It was a $400 selection. Which I saw the split second after clicking 'Purchase'. Tried all kinds machinations to stop the download. To no avail.   In short, how do I return this image for a refund?   We have not and will not be using it. I am more than happy to attest to this and see the image burned from my machine. But, I can not have bought a $400 image and look my business partners in the eyes.   Is there a path to help?

ADOBE me esta cobrando por el servicio de imagenes STOCK pero no puedo acceder con ninguna de mis cuentas .. todas dicen no contar con PLAN CONTRATADO, pero me cobra en la tarjeta el consumo de STOCK como si tuviera plan

Hi there,I'm posting here because I haven't had luck with the virtual chat.Earlier this year I accessed Illustrator through a link in LinkedIn Learning for an online course. I had never used Adobe products aside from the boxed version of Photoshop CS6 and just followed the prompts from Linkedin. It prompted me to start a free trial which I did.After the course, I didn't need it, and did not want clutter in my inbox so I set promotions to spam. I cancelled my trial and got a confirmation of it. Months later (my fault I admit) I noticed that I've been getting recurring charges for Adobe Stock. I have never used it and did not know I had been signed up for it. I do not want the service but the cancellation is quite expensive.It was an honest mistake and I was hoping I could get the cancellation fee waived as at that point I considered the three months of payment as a stupidity tax on my part.I explained to a team member, Priyanka, my situation and she just kept repeating to methat th

Wie kann ich bei der Bildersuche gleich nach einem bstimmten Portfolio eingrenzen, wenn ich den Namen bzw. das Alias habe?