Questions

When adding signers I can type their name or even part of it and the email will appear making it easy to add them while others I must type part or all the email address. Why is that? Where are my signers name and email stored if anywhere or where is that look up feature pulling from so I can associate a name with an email? It is so much easier to just type a name (or part of it) and have the email appear. 

The server keeps giving me an error message when trying to upload a document for Adobe Sign. I have multiple tempates already and this one won't work. I tried other documents - nothing can be uploaded?

Hi, I am trying to use Adobe Sign connector in Azure logic app, but the Sign In does not work me and adobe login page shows error messages. I tried using differernt browsers and got the same error.This is the error message and I have attached the screenshots. Sorry, we were not able to process your request.Please try again later.If this error persists, please contact support.Error Code: 210302233321256.app-b12 Thanks,Bashir

I am seeking information on what happens when a signer in the work flow, forwards the adobe sign email to the next person in the workflow without actually going into the document to sign it? Does forwarding the email result in an automatic signature by that person?  

In the past, I had a paid Adobe Acrobat Pro DC account, but I canceled it. Since then, if someone sends me a document to sign using Adobe Sign, I cannot access the document because I get the attached error message. I've spent almost three hours with Chat support with several Adobe agents, and no one can figure out how to fix it. I am the admin for my Adobe account, but that doesn't seem to matter. Some Adobe support agents said to purchase a new Adobe subscription, but I shouldn't have to do that to sign a document sent to me by an Adobe Sign user, right? 

The UI of the Adobe Sign features lots of motion and fading, which makes me ill. Is there a way to turn on a "high contrast" or accessible mode which does not make me ill?

I'm a photographer and want to use Adobe Sign with an iPad and pen to have my clients sign a consent release while there- not sending the doc after the shoot. Can I do that using Adobe Sign or using another Adobe application?

I sent a document to be signed by a party.  They e signed it and returned but the file is locked so I can't attach it to a bigger file.  I can't print a pdf with it either.  How do I disable the lock so this does not happen again.  There is really no benefit of this if we have to print it, scan it to be able to attach to the larger file every time.  How can we avoid doing all the extra work?

Hi, I need to make a few of the exact same Web Forms but just with different co-signers, the Web forms are fairly complex and take about an hour to set up. Essentially I just need to have the exact same form, just with different cosigners attached, currently there is no way to copy the form and paste it. There must be a way more efficient way than to waste 20 hours making the same web form again and again and just changing the cosigners right?

Trouble with eSign service...not saving signature so it can send back to the person that requested it.

How long are the e-signed documents kept/how long are they retained in the "documents" section?

I share documents in a group. Does Adobe sign allow me to view a documents progress that is shared in group if Im not included on the document

I have a doc that shows completed on the web with pc access but the iphone still shows waiting and will not let you sign. i have tried unistalling several times. 

Can't log into adobe sign..it says we enountered an error while processing your request???

Adobe your customer service is an absolute joke and I have no idea how any of you have jobs. I can't believe that there is nobody at Adobe who cares at all about their product and who doesn't want to make money. You should be embarassed everytime you cash your paycheck because you don't deserve it. The treatment I received today is beyond my comprehension. You are the absolute worst! I don't need to talk to someone who is a sarcastic a-h0le and who needs to be a jerk because they hate their life when I just call in and ask a simple question to a major problem that I have with Adobe Sign. I have no idea how an employee can when asked a question to a major dilemna he is having with your product for this agent to respond in a sarcastic way and then try and make me feel dumb and like an idiot for doing this because I didn't understand how the document was set up. I have never received such horrific service in my life. When I called back to complain about this person, the next person "Dave"

I received an email from my credit card company asking me to sign and submit a document that they wanted to verify my information with the IRS. The agent with Discover was walking me through the process and he told me to click the button "click and sign" but when I did that, it automatically submitted the form and sent it off somewhere. I thought I was just signing it because he told me that I needed to print it out and then upload it to their website. I was not authorizing the IRS to release my information. Discover was no help and told me there was nothing that can be done. Is there someway to cancel this? They tricked me into signing it and I didn't want to do that. I've never in my life seen a form where sign and submit was one step. Every other time you get a chance to review the information and then you can send it. This auto did it and I hadn't read everything and was trying to better understand what it was that they are wanting me to verify. The email was from echosign and

My signature file contains two signatures (mine and my manager's, for some reason), so I can't use it as-is to sign a document.  I have to clear the signature and type in a new one every time.  How can I fix the file so it contains only my signature?  I don't see a Save link when I type in the correct signature.  Wish I did....

Dear All,I want to send a document to two people for entering data and signing off, but I want to make sure that everything looks fine before the document is send to person 2.Do you know how I can add an intermediate review step in Adobe Sign?What I tried:-adding a check box. But then I am forced to add a signature field-adding a signature field for myself. That's possible, but I should not be a signer of the document.Thanks for your help!Martin

I'm using Salesforce for Adobe Sign and need to create templates that use text tags to create radio buttons but I need to render them horizontally not vertically. I can't find any reference in the documentation saying this is possible. 

What is the file size limit to send for signatures?

I am able to send documents from BOX. But when I send them, it also saves an audit file to the BOX folder. I have disabled the "Save Audit File" in the global settings for Adobe Sign, which has stopped the audit file from saving with the file in Adobe Sign, but the audit file is still saved to the BOX folder for documents sent from BOX folders. How to I disable the audit file from saving to the BOX folder when I send from BOX?

Hello, Is there a way to only require a signature if a particular drop down is selected?  I only want a signature if someone selects a particular drop down selection.

I work for a law firm in the UK and am wondering if Adobe Sign has a certain feature. When someone wants to instruct us to use our conveyancing service, we send out a 'pack' of forms that the client needs to fill in and sign (multiple signatures) - including bank information, personal details etc etc. When they send these back to us all signed, some of the forms in this pack need to be sent to estate agents or other solicitors. Our ideal situation is as follows -  1. We send out a pack full of these fillable forms in one email (request signature from the client).2. Client signs where required and fills all the necessary information in, all in one go with all forms together on one PDF, and sends it back to us.3. Instead of it returning all together in the pack, we would prefer it to send back to us with all the forms seperated as attachment in an email to us. As this makes it very easy for my colleagues to send some of these forms on to third parties. We co

My company sends legal documents to our clients to sign using Adobe Sign. We then file the signed documents with government agencies via e-mail. We would like the agencies to send a copy of the document back to us with a digital stamp on it, showing the date received. Can Adobe Sign be configured to allow digital stamps like that? 

I am within the app but it tells me to get app.