Questions

The program doesn't work the way it used to, and now I have to do more work to get my job done.

 I am a contractor and I use a pay application and waiver for my subs. I want to know if there is a way to embed the signature request in the form so I can just send them with out creating the request in adobe for each one every week.   Thanks 

I just want to verify I'm correct about this as I'm very new to Adobe Sign. I'm trying to create templates for our users, and on the templates we have 2 fields that need to be filled, but can be either pre-filled or entered by the participant. My take on it is this... while "Anyone" seems like the exact setting for this situation, that setting is incompatible with a "Required" field under the current design. When a field is required, then it MUST be pre-filled or you can't send it, making the "Anyone" setting irrelevant. Am I incorrect about this? My hope was that you could use Anyone and Required, and the result would be that whomever the last person in the workflow was would be required to fill in the field, if it wasn't filled in previously by someone else.

Hi, I've been using the Echosign Free account (5 signs per month) for years and when I went to send a document today it said: System Error you are not authorized to send documents. I called in and was transferred around three time, each time they said we have no record f your account. I explained I am logged in right now, and sent a document last month without issue. Supports response was to log a ticket here.... Is there someone from Adobe thata can assist with a grandfathered EchoSign account??? Robert James

Is this still not a feature that has been implemented? This is really frustrating as we have to store all our information, some of which we dont want other staff to be able to view/see in one place public to our organisation. Is there anyway around this or to prevent some groups from seeing agreements etc

Hi Is there a sandbox version for Adobe Acrobat Sign. Beacuse what ever Adobe agreemnets generated from the Trail version of conga composer it is appearing in the Production Adobe document? Best Regards SAJI  

Hello I've downloaded the Adobe Fill & Sign app onto my mobile phone and when I log in, I can't find the saved template that is on my PC.    How do I do this?Help.

Hello,  I was wondering if there was someone who has used a script for a field to make sure that field does not exceed one year of what has been entered in another field. I appreciate any advice!

Hi,We are upgrading our application integration with Adobe Sign from Adobe Sign API V5 to V6. We have completed the integration but getting issues with PDF document.  When we submit a PDF file of even single page with 2-3 lines data, we are getting error of Page Limit Exceeded. When we send the same pdf document with our old implementation  (API V5) it works perfectly but not for V6. Getting message "We were unable to create your agreement Test because your document Single Page Agreement_pdf.pdf exceeds your page limit of 100." Even we tried with a newly created paid account. Can you please let us know what is going wrong.  The issue is with pdf documents only, if we use word document of 1-5 pages it works properly. Apperciate help and suggestion to resolve this issue.

Me sale este letrero cuando mando a Solicitar firmas. Esta bien mi internet, no entiendo que pasa. Antes no me sucedia.  

We have a contract that was created in MS Word and converted to a PDF. We then prepared the document for signing, added 3 signature fields and sent the document out. The document was returned after everyone signed, as expected. In Adobe Acrobat Pro, I have an Agreements tab. I can see the Agreement and retrieve the agreement from within Acrobat Pro. I cannot download or share the agreement.  Why not?

Dear Support,I was looking for a solution on how to send individual documents for singature to multiple persons.Each document has 4 fields that need to be signed by 4 individuals.I was able to use the the send in bulk (mega sing) function by creating a word template and a csv file.But I was not able to do the same, if the Word template has more individuals that need to sing a document.Thank you for your help in advanceDaniel

How do you route a document for countersignature if your customer already signed through Adobe Sign? Due to approval requirements a customer cannot sign using an Adobe Sign we initiate, they do their own, send it to us, it has the security so how do we sign? This is a common scenario due to approval layers, what is the solution?

I would like to download my completed agreements from Acrobat Pro so that I can save and compile the documents in a file on my computer. I cannot figure out how to get them downloaded and every other post that might be a similar issue has a completely different interface/options than I do.

We use a company secretarial software thats generate Adobe forms. However when I then go to use Adobe Sign to just get the client to sign the form, it makes them click on every blue highlighted field which is very frustrating. Should I be talking to the CS software company, do they need to change their settings to not make the form fillable. Once in Adobe Sign I can delete individually the highlighted fields, but it is taking me forever and I don't have the time to do this each time.The form comes up with " the author of this form has specified the fields which you can fill. Click on any field to start filling form". Can I remove these before I send out via Adobe Sign?

Hi Our API application have been certified in the past with only a few scopes enabled.We now want to enable webhook read/write scopes to that application, but we cannot because the application is already certified.Do you know what we have to do ? I found nothing in Adobe Help Center. Thanks

I want to be able to send out a form that will be used to record a document's revision/distribution history. Each time a new version of a document (not this form) is made, that doc is distributed to the relevant parties. The form I'm trying to make gives each party a place to sign/initial, acknowledging that they received that new version of the document. In Adobe Sign, I've so far been able to make a form that can be initialed by parties once and the date field is populated correctly with their signature date, but I need this form to be signed by these same parties multiple times in the future to accomodate for each time the document is updated and distributed. I am having trouble figuring out how to get them to sign the form again. Security (in this application) is a very low concern, but Adobe automatically certifies any form I make once that form is sent to the recepients, rendering it uneditable from that point on. If I'm able to deactivate the auto-certification fe

Started a developer account to create an integration with the Sign API but whenever I try to get the oauth token I get the error "Access cannot be authorized because the client configuration is invalid: invalid_request" I've triple checked all the URL parameters and they are correct, but I still get the error. Is there a support line that I can contact about this or a new solution for this issue?

I have a 2 page adobe sign template which is two pages. I need a hack or workaround to put the fields from this template to a 1 page template. I've already been told this is not possible by adobe but was hoping someone found a work around or something.  I receive the error message The template has ## pages and exceeds the number of pages remaining in the agreement. when I try and select the 2 page template to put the field on my 1 page template.

Se puede cambiar los mensajes que envía Adobe a los destinatarios de documentos para firmar, de tal forma que todo el texto con las instrucciones sea en español-Gracias

Hi,I am integrating Adbe Sign V6 rest apis, we need to test the folw while developmet. Now we are getting Page Limit Error though we are using single page document. Please let us know how we can resolve this issue. Is these any Test Account available through which we can test.

Hi,Is there any possibility to get the signed pdf from agreement Data using apex code? I have seen we have file document link in one of the field on agreement.The link is :- https://baseurl.my.salesforce.com/apex/echosign_dev1__SignedAgreementDocLink?agreementId=aLPDE0000XXXXXXXX

While in the Adobe Sign Mobile Application, and select "Send for Signature" and select "Documents"and select a template from my Document Libraryand enter my recipients email addressand enter a messageWhen I click "Send" in upper right corner to edit my templateI recieve an error saying "The page you are trying to access is not valid" This typically occurs on me and my teams first attempt and subsequent attempts appear to work. Is anyone noticing the same error? Can anyone help please?

This should seem like an easy issue to solve, but I am trying to figure out how to send out a PDF that is attached to the Salesforce Quote Standard Object.  I am not using Salesforce CPQ.   I don't want to generate a quote using a template in Acrobat Sign.

Hello, is there a way to create a "folder" of multiple documents that each need to be eSigned, and then create a hyperlink to that "folder?"Thanks!Lara