Questions

Good afternoon. I am contacting you to solve my problem.A few days ago I logged into my Contributor account and found out that for reasons I don't understand my profile was blocked.My account was suspended around 17 September 2024. As far as i can remember it contains > 20000 images and over 3000usd of unpaid earnings. Attempting to contact support by writing to them. I was given a generic link to information something like: blocked for failure to comply with accepted standards.How can I understand what exactly I have violated having thousands of images in my profile?In the body of the informing page I was shown a link leading to information on how to get out of the situation.I am in the Russia region, so the US site suggested to go to a localized one, but there I did not find a link to appeal form. And the English link gave me: access denied. "You don't have permission to access https://survey.adobe.com/jfe/form/...." Trying to contact the chat for support did not lead to

Hello!I have vector files entirely created by myself, without the use of artificial intelligence, waiting for review for over a month now. Before, my vector files would be reviewed in a maximum of one day, but now I've been completely stuck since mid-August. I know there's a slowdown in the file review process, but I thought it only applied to PNGs. I know other contributors who upload vector files, and their waiting time has remained unchanged (24/48 hours), and during this period, they have never been as stuck as I am in uploading new files. Is there anyone else in the same situation as me?

I asked Adobe customer support in an email if they could tell me what is the percent from the sales I made that I am being paid for. As of now I am still waiting for an answer! I ask these forums if anyone asked this question before and received an answer.  I have seen some of my sold images that I receive in the emails for example: $8.58 for a single download but paid $0.99 cents. To me this is less than 15% in revenue. Let's be candid here does anyone sees a fair payment in this? (Shutterstock is even worst right now they don't show you how much they sold it for and their payments are pennies in comparison.)  Shutterstock adobted the membership route which they charge for someone to buy stock images and the customer can download up to the amount they paid for any images they download.  Alamy does't sell often from my experience but they used to pay 50% for each download. Now has gone lower to 40% but still higher than most sites. Please respond abou

Why do I have images that have been waiting for a month or sometimes longer, and sometimes I put other images and they are validated within the day? Thank you in advance for your answersHave a nice day. Mykmicky

Respected Sir/Madam,I already fill the form at https://www.adobe.com/trust/transparency.htmlI am worried to learn that my account has been deactivated due to issues related to generative AI content. This platform is very important to my livelihood, and this sudden block is causing me a lot of stress and difficulty.I always try to follow the guidelines to the best of my understanding, but since my mother tongue is Hindi, I may have misunderstood some aspects. This is my first mistake, and I am really sorry for any errors.If you could please give me some guidance as to what went wrong and how I can fix it, I would be very grateful. Please consider giving me another chance to fix things and reactivate my account. This platform means a lot to me, and I seek your support during this difficult time.Thank you very much for your understanding and assistance.Regards,Shubham Verma

If it is not permitted to upload AI works with the artist's name, is it permissible with the name of the studio, for example image A in Pixar style?

Which means that today is business day 10. You'll most likely get paid early next week.

Am I hearing this right??? That a new feature allows stock users to create derivative works from contributor content to create their own licensed works.  It seems like an awful development if I am reading this right. If it's true, it begs the question: How much further will Adobe go to further dillute the earning potential of contributor assets.? How much does Adobe need to devalue art before it's no longer worth the trouble or costs for its creation by its stock contributors?? Some clarity on this would be helpful as I'm about to find another vocation - cause I just want create and sell great imagery.. 

Hi I wanted to use photoshop for the first time, but my payment (even for free trial) cant be done. I've tried everithing but still it doesn't work. No payment with card/paypayl works. I tried with different cards/pc's for days now. I've no clue what's the issue. On the image is info almost after payment that paypal is not avaible. Pls hel or I'll cry again

I want to remove my current Payoneer account from Adobe Stock, what should I do?

What is the problem of payment pending since 10 days?

Hello everyone,My name is PawełI have been working with stock platforms for almost 17 years, and I’ve been with Adobe for 7 years. Today, I received an email from Adobe informing me that my account has been suspended. This is the first time in my career that I’ve encountered something like this.Since I transitioned to full-time work as a 3D artist in game development, I haven’t had time to upload anything new, and I haven’t uploaded anything for the last 1.5 years. So, I’m even more surprised that my account has been suspended.I am very eager for my account to be fully reinstated so that I can use it again. From what I’ve learned, this is happening to many people, and getting in touch with support is nearly impossible, with some waiting months before receiving any kind of response.I kindly ask that someone from support contact me to resolve this situation.I’ve been with stock platforms almost from the beginning, and it feels really bad that I was removed overnight, with the only option

I have over one hundred images awaiting review and many of them have been waiting for over three months from when I submitted them. I am ready to submit another three recent shoots also. What is taking so long? Is something wrong at Adobe?HN

How To increase adobe Sales 

Now, I see that the free collection review has been completed and the deposit has been made.However, I was recommended 250 candidates, but this time only 9 were selected.Last year and the year before, it was good that quite a lot of crops were selected, but this year the harvest was poor.As the number of participants increases and the number of candidate drawings increases, it seems like there are fewer choices.I was expecting $100, but I was disappointed and sad, but I also felt good because I got $45. What should I buy with this? Did everyone achieve good results?

please restore my account and reactivate my contributor account ... 

Hi, can anyone tell me when is the date of free collection in adobe stock?

Hi! Recetly many of my images got rejected and I don't get why. It says quality issues, but they seem fine to me. What do you think about these images, what is it that I am not seeing? 

 Dear Adobe Stock Team and Fellow Contributors, As an active contributor to Adobe Stock, I feel compelled to raise a significant concern regarding the newly announced generative AI features and their potential impact on us as artists. While I understand the intention behind introducing these tools—to increase licensing opportunities—I fear the broader implications may inadvertently harm contributors and devalue original works. Dilution of Artistic Integrity:By allowing customers to modify and refine stock images through AI, there’s a very real possibility that the original essence of our work could be diminished or outright overshadowed. These derivative works may be marketed or preferred over the original images, leaving contributors like myself in a position where we are essentially competing against altered versions of our own art. This feels like a contradiction to the spirit of stock art licensing, where we should be credited and compensated fairly for our creative

Dear Adobe Stock Team, I Am Your Contributor, And My Files Have Been File and have been Pending For Almost 2 Months. Kindly Approve My File.   Thank You 

Hello, I started with Adobe Stock and uploaded a few of my own captured and processed Astrophotography images. But Adobe rejetced it without a specific reason. Just a link to some guidelines, which doesn't help or explain the reason.Any Idea what could be wrong with the images? one example attached. It's an Image with HOO-Integration

Good day all. Pleaes help me identify the quality issues, I want to improve my knowledge in order to try and avoid future rejections. Thank you in advance.

Guten Tag, aktuell sind mehrere meiner Bilder in der Überprüfung, darunter auch solche, die ich vor über einem Monat hochgeladen habe. Die lange Wartezeit bis zur Freigabe nimmt mir fast die Freude am Hochladen. Besteht derzeit möglicherweise ein Problem, das diese Verzögerungen verursacht?   (Moderator hat den Beitrag in das richtige Forum verschoben)

I don't understand what happened to my account. Lots of sales this month. I didn't even know the reason for so many sales suddenly. Then I am 21st june to withdraw the money. 27 june morning, I suddenly saw that the account was de-active. please help me. my accounts is 5 years old. 

I have been working as an adobe stock contributor for more than 6 months. But by now my queue is completely full and the maximum number of images is 501 and no more images have been reviewed for over a month. There are more than 100 images that have not been reviewed even after two months. Thank you very much if you can tell me the reason for this