Questions

J'ai déjà écrit dans ce forum des contributeurs pour parler de mes problèmes de révision de certaines de mes photos et je reviens une fois de plus sur le sujet car j'ai contacté à plusieurs reprises Adobe mais je reçois systématiquement des réponses automatiques en m'indiquant qu'en ce moment et, compte tenu du nombre d'envois, les durées de révision peuvent être rallongées. Or, me concernant, j'ai des photos qui sont en attente depuis 8 mois actuellement mais cela fait près de 2 ans maintenant car je les ai envoyées en novembre 2023 puis supprimées et renvoyées à 3 reprises. Le problème est qu'à ces photos et au fil de mes envois, certaines nouvelles se sont rajoutées et j'en suis maintenant à 120 photos qui stagnent et certainement pour longtemps. Pourtant, j'ai envoyées environ 500 photos très récemment qui ont été traitées pour 90% d'entre elles en 24 ou 48 heures !!!!Peut être qu'un humain chez Adobe lira ce post et pourra enfin régler mon problème.

この写真を28MBで審査に出したのですが、品質の問題により却下されました。他にもドアップの動物の写真を載せていて、それらも却下されました。こちらは25MBです。ピントはまつげと、瞳に合っています。ドアップはいけないという理由なのでしょうか。それとも画像の明るさやほかの理由でしょうか。みなさまのアドバイスをお受けしたいです。

I’m new to selling photos and want to gain my first experience. After many hurdles, I finally registered a firm and created a contributor account with Adobe Stock (as a trial). With my first upload I immediately saw the warning: no recognizable people and no private property…But every photo taken from the street can contain such elements… Is Adobe stricter than the usual panorama freedom rule in Europe (guaranteed by law) , or are they simply referring to those same regulations? Actually, every country may have its own rules. Should I take this Adobe warning literally, or can I upload everything that local laws allow?What about landscape photos with villages in valleys? Those are also private property… I really want to understand the restrictions to do not break them... Thanks!

Hallo zusammen, ich möchte editorial content einreichen. Beispiel: eine riesiger Häuserblock in China, der den Mega-Baustil dort recht gut wiedergibt. Vermutlich ist das Bild nicht durch die Panoramafreiheit gedeckt, weil es nicht von öffentlichem Grund aus gemacht wurde. Daher ist mir klar, dass ich es nicht als reguläres Stockbild einreichen kann. Nun sehe ich hierfür mit den entsprechenden Einschränkungen noch eine Bereitstellung als editorial. So weit, so gut. Jetzt kommt es: bei der Einreichung fragt ein Text der beiden Checkboxen, ob alle notwendigen Rechte zur Einreichung vorliegen. Ist durch das Anwählen der Editorial-Box diese Klausel nun zu interpretieren als "alle notwendige Reche im Editorial-Rahmen"? Alles andere würde m.E. keinen Sinn machen. Das Anhaken der "Rechte-Ok-Box" und der Editorial-Box würden sich ja andernfalls ausschließen ... oder? Denn wenn ich für alle enthaltenen Elemente Freigaben hätte, würde ich ja die Editorial-Klausel nicht benötigen. Oder muss hier g

I wanted to update and edit the keywords on many photo I have.  However you guys make us edit or add one buy one on the edit keyword window instead of letting us enter or paste a large amount of of keywords at once.  This makes the job very long and difficult.

Hello All,as I'm starting to upload my interior design images to Adobe, I would like to ask you to understand quality issues reason - here is one of the rejected photo due to that reason. Could you try to help me understand why?

Problem with Phone Number Verification in Adobe Stock Contributor AccountHello, I’m trying to register as an Adobe Stock contributor but I cannot complete the phone number verification.I already entered my phone number, but the system keeps showing an error and I cannot continue the registration.Is there any alternative way to verify my account without using a phone number?I really want to start contributing.Thank you for your help. 

I created this design by myself in Photoshop, but it was rejected due to a missing generative AI flag. What can I do for this to solve this problem? 

So, recently, for the last 200 or so images (transparent png, jpg, illustrations), i started to get a lot of Similar content in our collection.Any insight on what is triggering this, i'm starting to think this is some kind of automatic process. And the content that i sumbit is not a collection or one type. Could they be giving the wrong rejection reson?

How to get additional bonuses when inviting people to join Adobe contributor?   [moderator detached this from unrelated post]

The work was rejected due to "Quality Issues." Please help me understand the reasons.

Is there a problem with the website? It can't upload videos. I already tried uploading, but it’s been loading for a really long time and nothing happens — it just keeps spinning. Is anyone else experiencing this?

"Hi, I uploaded a batch of files to Adobe Stock. A small portion has been reviewed and rejected as ‘Similar content’, but the majority of my files have been pending for more than 10 days with no approvals at all.Is this normal for the review process, or should I contact support about it?"

Is there any way I can get a reasonable idea of exactly which images or keywords I should avoid so I can protect myself from intellectual property issues — like any websites, articles, or something like that?

I didn’t receive any bonus. During the 12-month period I had about 600 files and 20 downloads. I’m always unlucky.Does everyone get a bonus or is it like me?

my account got 17 custom dawnlaod in a same time i am worry about my account please help me what i can do

I'd love to get some feedback on these pictures, can you let me know why they would have been rejected? Thanks in advance!

Like in topic I got rejcetions of this photos, because their are too similar to what they have: and a few days later they acceptet this: so they don't have any rules for accepting that and it all depends on the mood of a reviewer? xd   [moderator removed abuse]

bonsoir je ne comprends pas trop la ligne des lignes a 5 a 7, doit je les remplir en tant que particulier et si oui ou je trouve les informationmerci beaucoup  

I made sure there are no recognizable faces, logos, branded items, or any other items outlined in Adobe's terms for intellectual property. Any remaining legible text is totally generic without any identifiable information. They were still refused. I really like these photos - they're taken in popular a public park and scrubbed for anonymity, so would love to hear if anyone knows why these were refused for IP violation.

 Two submissions rejected, 48 pending, all flagged as AI despite being Canva designs. Isgen.ai confirms 100% human-made. Adobe’s form won’t let me attach proof, and I’m getting auto-replies.Need urgent human review for IDs 1705500058 & 1706030603.Anyone face the same issue?

Hi there, Regarding my blocked Adobe Stock contributor account (Case #00435334), I'm checking in. About two weeks ago, I filed an appeal, but I haven't heard back as of yet. I've thoroughly read the guidelines and acknowledge my errors regarding the generative AI needs. I promise to abide by all regulations going forward. Would you kindly let me know how my case is progressing? I appreciate your time and help. Warm regards,Rashid Ahmad [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Hello Adobe Stock Contributor Community, I have noticed that some top seller accounts do not appear in the recent weekly top sellers list on Adobe Stock. I’m curious about what exactly causes a seller to be missing from these lists. Is it related to policy violations, account suspensions, or some other reason? As an active contributor, I want to understand what lessons I should take away from this to stay compliant and maintain visibility in the marketplace. How can sellers avoid pitfalls that lead to being dropped from top seller rankings or having assets removed? Also, I’m considering promoting my Adobe Stock portfolio through social media channels like Pinterest and Instagram. Is this practice considered legit and effective by the community? Are there any best practices or things to watch out for when doing such promotions to bring more customers to Adobe Stock? I would appreciate detailed insights and personal experiences from experts and seasoned contributors here. Thank you! Ashr

Dear Adobe Contributor Relations Team,I respectfully submit additional clarification regarding my blocked account (Case ID: 00436955).As I mentioned earlier, I have always tried to follow Adobe Stock guidelines carefully. Out of my 200 uploaded assets, only around 10 were AI-generated, and for those I correctly marked the “Generative AI” checkbox. The remaining majority of my assets were fully original works created by me using Blender, Photoshop, After Effects, and PixelLab. These are not AI-generated.To support my appeal, I am attaching screenshots of some of my project files and workflows from Blender, Photoshop, After Effects,paint and PixelLab to demonstrate my original creative process. If needed, I am also willing to share additional files or details to further verify my work.I kindly request a re-review of my account based on this clarification and evidence. I highly value Adobe Stock’s platform and assure you that I will continue to carefully follow all submission policies in

  Hello Adobe Stock Contributor Support Team, I hope you are doing well.I currently have two Adobe Stock contributor accounts, but I would like to receive payments to only one Skrill account. Could you please confirm if it is possible to link both contributor accounts to the same Skrill account for payout purposes? My account details are as follows: [PRIVATE INFORMATION REMOVED BY MODERATOR] Please let me know the proper procedure to update this setting, or if any additional verification is required from my side. Thank you very much for your support.