Questions

Hello.We all currently suffering from a similar content issue, and it doesn't seem like it'll ever be resolved.I've searched and tried various solutions, but I'm at a loss.I've even had instances where content that was rejected with similar images was immediately approved after being reuploaded.I'm not sure anymore. And I'm getting so worked up about this that I'm becoming apathetic.Still, I think it's better because I mostly upload AI images.People who actually take great photos with their cameras, and who painstakingly select the best shots, post-process them, and then upload them, only to have their images suddenly rejected by some unclear rule. If this continues for months, not just a day or two, the feeling of emptiness is indescribable. Their pain is incomparable to mine.So, I decided to just focus on what I can do. First, I'll do my best to avoid any "quality issues." I'll also select topics that are as diverse and niche as possible, and I'll do my best to avoid being rejected a

Can you help me please, why my file getting rejected due to quality issues, and any advices on how to improve: 

I am the owner of a large collection of antique and vintage visual content. This includes old engravings, postcards, die-cut bookmarks, and private photographs dating back to before 1920. Can I scan and retouch this material and then sell it on Adob Stock, provided that I can sign off on its release? Can these files be sold on a general basis, or only as editorial content? Some of the old private photographs were inherited from my family. Not all of these people's identities can be established. The rest were purchased at auctions. Since the photographs range in age from 115 to 160 or even 170 years, I am unable to sign a model release for the individuals depicted. Best regard, Lana   [Moderator cured the subject for clarity. Was "wine content"]

Hello everyone,I'm new to selling on Adobe Stock and was hoping to get some guidance. I recently submitted a character set that I created myself, but it was rejected with the reason "Similar content in our collection."I've spent a lot of time searching the Adobe Stock library, and I honestly can't find any assets that seem directly similar to mine. This has left me a bit confused, as I'm not sure what the reviewer saw.I'd be very grateful if you could help me understand a few things:How exactly does the "Similar content" rejection process work? Does it flag things based on visual style, concept, composition, or something else?Is there a way for a contributor to see which specific images or sets might have triggered this rejection? I'm struggling to figure out what to change if I don't know what's considered "similar."What's the best way to approach this? Should I modify the set and resubmit, or is this a sign that the overall concept is too common?Any advice on how to navigate this as

I got this image rejected and I'm not sure why. Any thoughts? 

Hi,I uploaded a color filled elements collection and it got approved.I seperated each element into 8 files with different style, from colorful to hand drawn line art.2 of them got rejected with this reason. My line art files are vector without background.Can you please share your thought, what's wrong with my files?Thank you!

Hello, My Adobe Stock Contributor account was recently blocked for allegedly violating the Generative AI submission requirements. I believe this may be a mistake, as I take great care to follow all guidelines. All of my files are: Unique and valuable to the marketplace Correctly titled, tagged, and labeled Submitted with required releases where applicable If any file is found non-compliant, I am happy to remove or correct it immediately. I kindly request that my account be reviewed in detail and reinstated if possible. I have emailed Contributor Relations several times but have not received a reply. I would be grateful if a moderator or staff member could help escalate my case for a proper review. Thank you for your time and understanding. Email-[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]   [Moderator cured the topics. Please do select only relevant topics.]

Hi everyone,Due to similar material in our collection, my collection of animal silhouettes in black on a white background was rejected. I selected many animal forms and vectorized silhouettes when making it. I have no idea why it was turned down. Eg :I selected six different cat photos and created six vectors. Even still, it was turned down.  Can someone help me with it?

i was another account after creating this account when i check. now i delete my previous account {[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]}.now i want to use this account only {[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]} . Please approve my account and solve my contributor multiple account issue.

Hello,I am an Adobe Stock Contributor and I am unable to add my mobile number to my account.When I try to add my number (+880, Bangladesh), I receive the following error:"An error occurred while performing this action."Here’s what I have already tried:Used different browsers (including incognito/private mode).Cleared cookies and cache.Tried with VPN (Singapore and Netherland locations).Logged in from the same device I usually use for Adobe.Retried multiple times over several days — the issue remains.This problem is preventing me from receiving OTP codes, which means I cannot verify my account properly or use certain features. I also learned from other contributors in my region that they are facing the exact same problem.Could you please:Confirm if there is an ongoing issue with adding mobile numbers for contributors in my region.Manually add my mobile number to my account.Mark my current device as trusted so that it does not ask for OTP every time.I can provide screenshots or any addit

Usually pictures, which are rejected for whatever reasons, also from the same batch as which is waiting for review are done pretty fast, like 2 or 3 weeks. I actually assume that the major reasons for rejection have already been checked. Still I have pictures still waiting for approval, which are older than 3 months. Is it actually possible, that some pictures just somehow accidently slip through?

I am a contributor on Adobe Stock, and my files have been approved/rejected in the Contributor Portal, but I have not received any approval/rejection notification emails for several days.

Hello Adobe Stock team,My contributor account was deactivated, and I contacted support on 14 July 2025 (Case #00419619).I sent follow-ups on 21 July (#00421635) and 31 July (#00424587).It has now been over a month without any response beyond the automatic acknowledgments. I would be grateful if a moderator could check the status of my case or advise on how long the review process might take.Thank you in advance for your help.

Hi! I'm a new contributor and I'm still trying to understand the intellectual property refusal policy.From what I’ve read, buildings older than 150 years typically aren’t subject to IP laws. I uploaded several images of old churches—some were accepted, while others weren’t, even though they’re from the same era.Could you please clarify what’s wrong with this particular cathedral image and why it was rejected due to IP concerns?Thanks so much!

Hello Adobe Stock Contributor Support, I am facing a "Payment error" issue with my latest payout of $36.70 via Skrill on August 2, 2025.My Skrill email is:[Moderator deleted private information. Please do not post private information like e-mails and phone numbers] (same as my Adobe account). My Skrill account is fully verified and active. Could you please check the issue and reprocess my payment?I have attached a screenshot for your reference. [Moderator embedded the edited version. Do not publish your e-mail address in this public forum] Thank you,MD ARIF HOSSAIN   [Moderator cured the topics. Please do select only relevant topics.][Moderator deleted private information in attached image file. Please do not post private information like e-mails and phone numbers]

Hello, My name is Muhammad Rifki and my Contributor ID is 212885979. I need urgent help with a technical issue. Here is the timeline of my problem:1. My first photos were approved around August 1st.2. For many days, they did not appear in my public portfolio due to an indexing delay.3. On August 5th, the photos finally appeared and were visible to the public.4. However, on August 7th, all my photos disappeared from my public portfolio again, and it has been empty ever since (today is August 11). I have already confirmed this is not a browser cache issue. The portfolio is empty on all devices and in incognito mode. I tried to contact support via live chat today, but the system incorrectly connected me to the Sales Team who could not help or transfer me. Please, can a moderator or staff member investigate this technical issue with my account? My portfolio has been wrongly empty for many days. Thank you.   [Moderator cured the topics. Please do select only relevant topics.]

Hi everyone,I’m running into an issue with some images I’ve been uploading — they keep getting rejected with the reason “Missing Generative AI Flag.” The thing is, they’re not AI-generated. I saw on the forum that you can try re-uploading them with a property release stating they aren’t AI-generated, but even after doing that, they still get rejected for the same reason.Has anyone else dealt with this or found a workaround? Thanks in advance!

If the eps is approved, there are likes and the moderator can see that it is handmade, with high quality and after the script moves the file to similar content, this is a very cool motivation for new works, bravo.

sir anyone here could you please tell me what actually happens because i did not do anything wrong and not violate any guidelines eventhough the fact is like that am so shocking why my account was deactivated .i am too good at creating images with some serious passion about it. i love to create images by my own innovative thoughts .Last week on 30th july 2025 i got around 220 sales because of past three weeks i have worked in full day and till mid-night and made lot of awesome image creation also upload it in adobe after that my image getting sales and after that i got spend more time to create images continuously keep on working and upload it but suddenly yesterday 7th 2025 agust when i login my account it showed me that your account has been deactivated for suspicious activity .i was shocked and have no idea what happened why it has been de-activated because i did not do anything wrong and not violate any guidelines ,everything happens purely on genuine and honest .could you please a

Hi Good Morning adobe stock team. I am new in adobe stock site i want to be a contributor. Thats why i need verify my mobile number. When i input mobile number show is An error occurred while parfoming the action. Please try later. Please helo me to verified my mobile number. Thanks for your co-operate.   [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Hey everyone,I thought it would be fun and hopefully useful to start a little challenge here. I recently had a video rejected for “Quality Reasons,” but when I reviewed the file, I couldn’t spot the issues mentioned in the rejection notice. The reviewer’s possible reasons were:Unintentional shaking (The camera is completely steady and doesn’t move)Empty black or white frames (none that I can find)Compression or audio problems (there’s no audio at all) So here’s the challenge: can anyone actually spot a quality issue in this video?If yes, please explain what you see. 

can u please tell me how the Adobe firefly bonus programme will calculate in 2025?   [Moderator moved the thread to the correct forum]

Hi,  EveryoneI have a question regarding contributor accounts and using them on the same computer. I currently have an active contributor account that I regularly use on my personal PC. Now, my wife is interested in creating her own contributor account and intends to use the same PC for her activities. Her setup would include: A separate email address A different browser profile (but still on the same machine)   Given this situation, I would like to know the following: Is it allowed for two different individuals to operate separate contributor accounts from the same physical device? Are there any policies or restrictions we should be aware of regarding multiple accounts on a single computer? Would there be any risk of account suspension or any sort of violation if she creates and uses her account on the same PC? Is it possible for both accounts to remain logged in simultaneously (using different browser profiles)? Or should we be careful to log out of one before using

BonjourJ'aimerais savoir si la devise de facturation pour mon compte (localisé en France) ne comporte pas de surfacturation par PAYPAL (si je choisis paypal comme moyen de paiement)Car Paypal applique un pourcentage" s'il y a conversion de devises". Merci de me confirmer qu'il n'y a pas de pourcentage facturé par paypal pour un compte paypal en france (hors USA).