Questions

e-auth-failed

Hi everyone,I’m having an issue with Firefly video generation today. No matter which video model I select, every generation attempt fails with:Something went wrong — Please try again later.I checked the browser DevTools → Network to see what is actually causing the request to fail, and the response shows:error_code: "timeout_error"message: "system under load"So this doesn’t seem to be related to the prompt or reference images. I tested different models and inputs, and the same timeout error keeps happening.Has anyone else experienced this today, or knows if there’s an ongoing issue with the generation servers?Any help from the community or Adobe support would be appreciated.

ja passei os detalhes suficiente na solicitação.

I’m experiencing a frustrating issue with Adobe Firefly’s AI video tool repeatedly ignoring clear camera movement instructions.The first video was close to the brief, but it added an unwanted zoom-in. I used the edit function and clearly requested NO ZOOM.The next version changed parts of the video but still included the same zoom.I tried again, explicitly stating I did not want any zoom, but it still applied one.On a third attempt, I requested a static camera to ensure no movement at all, but the result still included a zoom-in.Across three separate edits, the system has repeatedly ignored the same instruction, resulting in around 1,600 credits being wasted trying to fix the issue.The concern is not the initial generation, but that the editing tool does not seem to respect repeated, explicit instructions to remove a specific effect.For a credit-based system, it is very frustrating that clear requests like “no zoom” or “static camera” are not being followed, leading to repeated failed

I have a fairly simple 1-minute drone video that will not export. 

Why do errors occur every time after using your graphics generation tool for a while? What is causing this? 

realicé 3 o 4 intentos de generacion de video en Firefly con el motor de RunWay Gen 4.5 y nunca me generó los videos pero sí me descontó los 600/800 creditos. Informo este error ya que necesito que me devuelvan esos creditos a mi cuenta

I have three reference images uploaded to generate a new image. Every time I run it, I get a message saying: "An error occurred. Please try again later."

I asked to “convert to vector” but receved a raster png again.

Sorry, our servers are melting right now.Too many people are generating - standby and we'll be back soon.Its tuesday….Like….Seriously Adobe? Maybe spend some of our money on servers. 

Adobe firefly...it deducted my credits but didn't deliver the task. I ask to generate an audio dub that was not delivered, but my credits was deducted. 

Creando un video de 3 fotogramas me entregó esto 

I was charged 1500 credits for creating a video that is blank and will not open. Using Model Ray3 HDR

AI models for image generation are not working. I keep getting the error message, “Something went wrong. Try again later.” I’ve been trying since yesterday, but the issue still hasn’t been resolved. The only model that seems to be working is the Firefly model. This is my 7 days trial, and so far I've not enjoy the experience. 

Not really a bug, but I dont know what else to put it under. Firefly ignores most of my prompt and gives me simple low quality images that dont even make sense. I describe what I want with great detail and its frustrating that it ignores what I want and gives me random stuff. I heard great things about Firefly but so far it has beyond disappointing.

 Frequent error: “Can't access You can contact your admin to request access.”

It is not considering the given frame image to animate it, instead it is generating video based on the prompt only, and not creating video from the image.

There is a grey box next to the other generated videos, but the progress circle keeps going round and round.  It has been about twenty minutes, and nothing has been generated.

I USED TO HAVE 5 GENERATIONS NOW I ONLY HAVE 3 IT IS NOT ROCKETSCIENCE THAT YOUR RETARDED “BUG REPORT” SYSTEM HAS TO FIUGER OUT. GIVE ME A LEAST A FREE STANDARD ACCOUNT I HAVE TO PUT UP WITH.

I used to do some amateur video editing with premiere and other video editing software when I was a kid (20yrs ago). I don't have the time like I used to and I have a lot of raw clips over the years of various events. I want to upload a bunch of clips, have AI review all the clips and put together a short video based on my input (quick highlights, theme, vibe, etc) Is Fi the tool for this? I tried other lower cost software but it seemed to just track random clips, randomly cut them and slap together with transitions and music/audio and not actually review or understand the raw content on what was a good shot/moment. I believe this is where AI has struggled in the past so wonder if adobe has this.

I have just colourised an aerial picture with a church at the bottom of frame. You will see by telling the program not to add any other vehicles, the colouring was fine. If you look at the same picture prior, it had inserted 3 red buses and another vehicle. Thank you for your assistance.

i have specifically asked not to change character clothing or the backround pool setting and it did anyway, tried 2 times and burned credits and not happy

SOMETHING WENT WRONG RETRY SINCE 3 DAYS ITS COMMING

Directions regarding the required camera movement are all ignored.The prompt:the camera looking forward, but moving vertically down, and looking around simply results in a movement tracking forward.Just wasted 2000 credits...