Questions

Generate soundtrack (beta) In the middle of the track created by music generated the tracks skip or glitch. 

Inente generar un video que costo 400 creditos y no lo hizo y me desconto 

Hello,For the second time this month, I am locked out of your software with a "region not supported" error. This is unacceptable for a paid subscription.This issue is disrupting my work. I request that you fix this technical glitch immediately and explain why it keeps happening. I also would like to know your policy on compensation for downtime.Please take measures to ensure this does not happen again.Julia

When the download button is clicked, nothing happens. It would be great if a button would do what actually claims to do.

Was ist mit der Auflösung in Firefly 5 passiert ? Gestern konnte ich im Format 16:9 noch die volle Auflösung (2688 x 1536) generieren. Seit heute gibt es ein Auswahlfeld (1k oder 2k) , aber das Bild wird nur noch 1344 x 768 klein generiert. Mit so einer “Briefmarkengröße” kann ich nicht arbeiten und “Bild erweitern” macht die Qualität noch schlechter.Wieso wird die Bildgröße/Bildqualität verschlechtert anstatt verbessert ? Schliesslich zahlen wir eine Menge Geld für “Premium” Qualität … 

I have an example of when I used Firefly previously to create images that I needed (the first row) based off a similar style composition I wanted. However using the same settings now result in a very different result that seems to ignore the composition/ style reference. I have played around with the sliders but nothing seems to work any suggestions?  

My edit will not generate.

Issue Description:Every time I attempt to remove an object from an image using the Remove function, the system does not properly reconstruct the background. Instead of generating a clean fill, it produces visible streaking and striped artifacts in the edited area.Expected Behavior:The removed area should be reconstructed smoothly, blending naturally with the surrounding textures and lighting.Actual Behavior:The tool leaves noticeable linear artifacts or “scratched” textures where the object was removed. The result looks visually broken and unusable for professional design purposes.Steps to Reproduce: Open an image in Adobe Whisk. Select the Remove tool. Brush over an object (in my case, a small book on a table). Apply the removal. The filled area appears with distorted streaks instead of a natural reconstruction. Additional Notes: This issue happens consistently. It appears more noticeable on textured surfaces (like painted floors or detailed backgrounds). I have attached a

wont generate a film, getting very sick of this and will not continue using if its not fixed!!!! and I want my credits back!

Hello, I’m trying to generate videos using Firefly with Veo 3.1 Fast and Veo 3.1, but I keep receiving the message “An issue occurred, please try again later.” I haven’t experienced this problem before. Also, my credits were depleted while attempting to create the video. Could you please help me resolve this?

Please be more careful and express professionalism in translations !!!The Dutch Firefly translations include some very confusing errors, like this one: in the Firefly video feature, “frames” (as in starting and ending frame) are translated incorrectly as “kaders”. This should be “beeld” or rather just left as “frame” (as in other Adobe apps).And while you’re passing errors to the Localizers: translating “Scene” (when defining an environment) to the Dutch “Scène”, that’s just wrong. It should be “Omgeving”. (Scènes are segments in a theatrical or movie production.)I have many more instances of wrong and truly confusing translations up my sleeve. Can I please pass them to some one who really cares about this ? peter@studea.nl

Das sind nur 2 Beispiele hab da noch über 10 Bilder von

Muy simple: se están robando mis créditos.

Prompt: Recreate the reference image in a panoramic aspect ratio. Use similar color tones. Focus the objects in the far right corner. For the cityscape, use a silhouette of downtown Dubai. Make the silhouette faded as if covered by fog. Place the moon near the lantern. Reference ImageError notification 

I am experiencing a critical issue with the Firefly board. After several hours of work, the 'Save' button is unresponsive. I am unable to export my project as a JPEG or PNG. Additionally, the PDF export is completely broken—the output is fragmented into multiple parts and does not maintain the correct dimensions or layout of my original design. I need to export this work in the correct format immediately without losing my progress.

He intentado crear tres vídeos, y en todos me ha dado error.

I am using an image created by Firefly then I get this error to continue the same shot We can't process this prompt because the reference imagedoesn't meet our User Guidelines. You can upload another image and try again. How can you reject your own images Adam Firefly created?

I’ve only just started using Firefly so its good to try it out. If we are able to have 5 complementary generations then it would be good to have 5 that actually generate a result. It’s a shame there’s no additional  benefits to a current subscriber to other Adobe software either

"A few days ago, I purchased the AI to create 8-second videos. The first three were free, and I was able to create one paid 8-second video. However, despite trying at different times over the past few days, I haven’t been able to create any more videos. I’m very frustrated—this doesn’t seem like the service I paid for."

is there a way to ask firefly (or any other adobe app) for suggestions on how to go about a specific design?for example: font, layout suggestions...

There are no export options for images Firefly creates.  I asked Firefly to create an image with 300 DPI and it wont comply.  How do I get export options that are correct so I can use the image in photoshop or illustrator?  

Gerou 7 imagens de uma fez, sendo que enviei apenas uma vez, e descontou meus créditos.

“I’m trying to create a video from photos, but it’s not working. Are there any issues occurring? Please let me know how to fix it.”Let me know if you need any adjustments!

All of a sudden images stopped downloading at 2k even though I’ve selected it in the menu.