Questions

We are assigning badges for an annual Compliance certification we are enrolling our learners into, and would like to confirm that each time a user re-certifies, a new badge (with that day's date) is issue to the learner (i.e., the badge is not just issued the first time the certification is completed). Can anyone confirm this?

I have configured single sign-on through jumpcloud. However according to jumpcloud certain email ID's are not recognized in captivate prime. The same ID's are used in captivate prime so this doesn't make sense. I know this problem is there, but I logged myself out of the captivate prime environment, because I used the single sign-on method for internal users ( so including me). The single sign-on doesn't work so I don't have acces to the platform anymore. Can Adobe turn the login method back to adobe ID?

Hi FolksI've just completed a course using Articulate Storyline 360.  It has a quiz where the learner has to attain 85% or greater to pass.  I publish it the usual way, SCORM 1.2, and I get the zipped file.  I can begin to create a new course and add the content, however, with the Storyline file I don't get the option to set the Completion Criteria.  From what I've read I should be able to use any elearning tool and load content in the LMS.  Can anyone help? I did a quick test where I loaded a test file which was done in Captivate and using that format I was able to get the Completion Criteria option. What am I missing?ThanksGeraldine

How do create  a catalogu=ue if  a few of our sources and let an outsude clinet see ut?  I know its sonething to do wuth catalogue and users but lst afer that. 

I have registered an account on https://captivateprime.adobe.com/ for learning purpose.Currently when I tried to login the system, I got the below error message:"An error occured while processing IMSRedirect request /loginpost, Your account is inactive please contact your admin to get it enabled. Your account STATE is SUSPENDED"Looking forward to your support. Many thanks!

How do I setup my courses where learners must pay before access is granted? In Prime.

I am having this issue where my users cannot enroll in an instance of a course that they have already completed. A lot of times, I create instances for various classes that I hold at my institution. However, a lot of people like to enroll and retake courses as refreshers so that their learning can stick. Do I need to duplicate the course and retire an old one or is there a way that people that have completed an instance of a course can retake a completed course? Any help is appreciated. Thanks! 

Hi Members I need to know how to create a profile in Captivate prime?  I have created a user group (internal) but while adding a user its not giving the user group option as profile. Can someone please help?

Hello, Looking to upload a course from articulate and want to test it first without publishing it to the live site.  Ive heard the sandbox was removed from Prime, that true. Thanks, Tony

I have a class of 200 students taking a course I made. A few have expressed issues with it skipping to the beginning once starting the quiz. There has also been a couple students saying the videos embeded in the course will not load for them. Both have tried mobile and on their computer. I don't want to change the file since only a few have had issues. Are there things I can do to help alleviate these problems for them?

My module 13 'Pandas Python Library for Beginners in Data Science' shows an error which says they are redirecting me to the payment page on coursera and so i am unable to start my guided project . What to do?

I have created a project within Captivate using a number of YouTube videos.  When I preview the project using the “HTML5 in Browser” option, the course runs as I would expect – videos automatically start, buttons are usable, etc.I need to publish this course within Captivate Prime, so I have tried 2 methods:1) Publishing directly to Prime2) Publishing as an HTML5 to my computerWhile both “publish” without issues, when I preview the content, the videos do not automatically play.  The slide timing is the same as video is supposed to be, but it does not play…I am a beginner who is learning through trial-and-error and webinars, and it isn’t working..

By mistake i had uploaded only one certificate and remaining certificates are left. so what can i do to upload all of them?

I'm working through my Adobe Solution Partner Training,I'm working on coarse "Marketo: Email Marketing Basics"There are 10 modules and I'm 96% done on my first module but I'm stuck on one section and could use some help.I'm stuck on matching up the following. 

I paid for a request for Coursera unlimited plus subscription in Coursera it is showing that I enrolled for it but when I click on start a guided project it says to pay some 750 to start a project in Coursera.

Hi Members We're trying to figure out how to figure out which all learners have sucessfully completed the external certifications, basically their names and E-mails. It would really be helpful if anyone can guide.`

Hello Can you create multiple sets of L1 Feedback "Forms"for different courses?I can see that you can edit the questions but I would like to have different questions depending on the course. From what I can see, you can only have the same L1 questions for all of your courses. 

Learners are being blocked at the "Create an Account" page, user enters email address and received the following error message:  "Can't sign up with this domain.".  This happens before clicking creat an account - as soon as email is put in field? This error just started today - is anyone else having the same issue?

Hola, ¿alguien ha podido solucionar el problema con las tildes en Español cuando se usa Captivate para MAC? Estoy un poco desesperado y mi productividad es nefasta. Si lo se me voy a Articulate.

I have a problem with Captivate Prime not reflecting the updates I've made using Captivate to modules.   I will make the update, save it and then click the publish to Prime option.  It acts like it is updating but when I go in and view the module it is the old version. 

I had a couple questions as I have never used an LMS but am looking into Adobe's Captivate Prime.1) Would I be able to integrate this LMS on to my squarespace website?2) How do you connect a payment option so that the customer has to pay for the Courses?

Hi, I have been assigned a Business Analyst Project which is to be completed in PowerBI. Can I complete the same Project in Tableau? 

Hi , I have submitted the document as a proof which I have completed before the due data but it is still showing as document pending for approval and showing as overdue in dashboard. Could anyone please help on this.

I'm going into settings on a course so I can allow a user to reset the course and take it again, however, it's not an option.  Why?  The course is simply a quiz created using Captivate.  Is this a setting I selected in the module when I created it? BTW I've been waiting for someone to respond to my chat for 10 minutes now.  I was transferred 3 times and no one has helped me. 

Hi I am asking my teams to take the Marketo Fundamentals education.  We have two links for what looks like the same courses.  I want to confirm that the course content is definitely the same to ensure my teams are learning the same material.  Thanks!https://solutionpartners.adobe.com/training/marketo_training/marketo_ondemand.htmlhttps://www.marketo.com/education/training/fundamentals/#marketing-automation/learn”