Questions

Hi,I saw simmilar threads dating back to 2014-17, but the solutions handed there does not help me in any way.I have a problem with exporting files from AE and Premeire through AME, everytime i try I see the message "After Effects not installed" or longer one that says that there is a prolem with Dynamic Link.I tried to reinstall all my aplictins but it didn't work.I work on Windows 10 and i have all the newest updates installed.Please help 😞

Hi, I seem to be experiencing a problem whereby Media Encoder allows me to render and export using H.264, but the video playback (using VLC/Preview/Quicktime and other computers I've tested on) freezes 3/4 of the way through the video. The same issue seems to be happening on all files I try to export from different projects and only for H.264 exports – mpeg, mov etc seem to play back as they should do, without issues. I have also attempted to export .mov and then convert to H.264 after and the issue still seems to be happening. Is anybody else experiencing this issue? Or know what the issue may be? Thanks in advance. Computer used:iMac (Retina 5K, 27-inch, 2017)Big Sur 11.2.33.4 GHz Quad-Core Intel Core i516 GB 2400 MHz DDR4 All Adobe CC apps up-to-date to 2021 versions.  

I've got a comp that is pulling data from a JSON file (in the project). I have a controller that selects which client's data is being populated throughout.  When I render it out via render queue, it works. When I try to render it via ME, it just shows the default value of the text layers. Is this still a known issue? Are there workarounds? ETA: This is with the most current Ae and Me (18.4.1 (Build 4) and 15.4.1 (Build 5), respectively) on a MBP running Big Sur 11.5.2.

Hello, I was just wondering does media encoder allow you to choose a thumbnail from video you export?. I know that You Tube has this feature.  Thank you

Hello there, I am having an issue rendering after effects compositions on Media Encoder. You can see the problem below.  Any ideas regarding this problem? I am going mad.  Thank you so much.    

I need to change what account I linked to AME and Premiere I try logging out and logging into a different account it will always revert back to the original account. I have tried logging out on AME, Premiere and all browsers and it will still reset. Any Help would be appreciated. Using CC 2018.

Dynamic link connetcion issue. I'm using 15.4 without issues.   Title edited by Mod

Hi, I have problem launching the updated ME. Even if i do launch it, i have problem importing my AE file or any other files into ME. ME kept crashing. Please help.   Title edited by Mod

Well now I can't render H.264 codec without ME freezing my whole computer during the process. Tried like 15 time and it's never made it past halfway on the renderer.   Title edited by Mod

With this update, I started having problems under the code -1609629695   Title edited by Mod

The same happends to me, as Exeter says. My map is named 15.0,.     Reference post:  https://community.adobe.com/t5/adobe-media-encoder-discussions/new-update-of-media-encoder-won-t-open/m-p/9801166   Title edited by mod

I'm tryiong to export a freeze frame, and ME freezes and causes Premier Pro 2021 to freeze.  How do I turn off Max Render? I cannot find it in preferences.     Title edited by mod

I run two vod channels for streamers and i am trying to set up watch folders that export the vod and then upload it to youtube. however when i tried to log into the second account on the second watch folder it logged me put if the first account on the first watch folder. is there a work around for this or is this an intended feature?

Encoding a 9 min 13 sec After Effects composition in H.264 format at 1080p30 with Hardware Encoding [Mercury Playback Engine GPU Acceleration (CUDA)] enabled, taking more than 10 hours to render. The GPU is using 0% for video encoding and the CPU is being used more than 75%. The same happens when I render/export something from Premiere Pro or After Effects.  Is it normal?Note: I've used some heavy effects like CC Light Burst 2.5, Glow, and 4-Color Gradient in the composition. Configurations:CPU: AMD Ryzen 9 3900xGPU: NVIDIA GeForce RTX 3070RAM: 16 GBOS: Windows 11Pr, Ae, Me version: 2021

H!Totally newbie amateur just want to have a hobby and making a shortfilm to competition.The film is quite ready and the sound in project is fine (enough for me). Now using Media Encoder to export this.Competition rules are simple:H264, 1920 x 1080, 25 fps for video and for audio stereo, 16 bit/s, 48 kHzSetting the encoder done and the result - fine video with sound so bad that it realy hurts ones soul. Something goes badly wrong with the voice! The input contains a .MOV file:And for audio a .WAV filePlease, you with skills and knowledge: It would be nice to learn about this and maybe to be able to make a decent movie.And so you don't need to ask - no money reward in this competition (like I could win) - just fun! 

Hi all,  Has anyone run into the following issue export a same as source file out of Avid and bringing it into Adobe Media Encoder? I attached the screenshot.  Basically, it's showing me it has no video which is not true. In addition, it is saying that the native frame rate of the clip is 2997 which is also not true it is 23.98. Pleasee advise!

I've put together a mix of songs with a graphic for a friends birthday, but whenever i run encoder it fails to finish. using the PresetYouTube Full HD 1080P. iove run it twice and it doesnt render properly. the video cuts out about 30 mins into the 3hr clip. i noticed in the log it says interrupted by user, but i never touched it. i have atatched the error log to this post   

Proxies files generated by adobe media encoder don't play, not in premiere and not on computer.. Just a frozen frame. I have tried just about everything, following multiple different online tutorials, presets, ingest settings, etc. However, the proxy files generated can never be played inside or outside of premiere pro. The original files do play (4k Drone Footage H.265) fine... But lag in Premiere timeline. Hence, my attempt to create proxies.  Has anyone experienced this issue or discovered a solution to this?   

Hi everyone,I have updated my versions of AME (15.4), and my script doesn't seem to want to work anymore. The script starts AME automatically from AE. I re-installed the AME 15.2 and it works. It's not a cache or preference issue. I tested the same error on two different macs. Thank you all  var ameStatus = BridgeTalk.getStatus("ame"); if (ameStatus == "ISNOTRUNNING") {    var bridge = new BridgeTalk();    bridge.target = 'ame';    bridge.body += 'app.getExporter();';    bridge.onError = function (msg) { alert (msg.body);  }    bridge.onResult = function(msg) { [...]  }    bridge.send();} //ERROR: TARGET COULD NOT BE LAUNCHED

Hello there! I'm writing because I'm not able to create proxy files for my Canon R6 Log clips. The problem seems to be the fact that Media Encoder doesn't read the HECV H.265 files, infact I am not even able to import these clips inside the prgram. But if I use my second camera (whose files are H.264) to create proxies everything is fine. How do I solve this problem? Why does Media Encoder not read R6's Log clips? P.S. I have the HEVC extension in my pc for Windows 10, but Media Encoder still doesn't work

Since i have updated our software to the 2021 version ME, AEor PR isn't able to export a full Video in the H.264 Format. There ist allways about 10 percent missing in the final file, ist just freezes and keeps showing the last good frame until the full length of the video. I dont get an error message in the protocol and i dont do anything different than in the 2019 Version wich worked just fine.We have three iMacs with reasonable specs and the same issue happens on all of them and it happens wether i use ME or export directly from AE or PR. Does anyone have an Idea or sees the same Problem?Did miss updating something else?This doesn't make sense to me. 

i dont know what happend ?????????????? is not working i givimg monye and look at this 

I am having issues with media encoder. Not sure if this issue has to do with the recent update, but I have tried to go back to version 15.2 just to get a video to export. I am trying to export a video using media encoder. I pick my usual preset - HD720p 25. When I click play to export the video, It does not give any remaining time and the elapsed time is at 0. When the video does export - it is only 50kb (it should be triple that) and it does not play anything. Is this happening to anyone else? 

When I convert a Prores 422HQ file with color points set to 1-2-1, to a MP4 High Bitrate through Media Encoder it always turns the color points to 1-1-1, which makes the file display differently in Quicktime. I have been using Resolve instead of Media Encoder, as Resolve keeps the 1-2-1 setting.But I wondered if there was a way to do this in Media Encoder. thanks

I am currently on Version 15.4 (Build 42), but this is an issue I have had for months. Basically I have a very large 8K HEVC (main10) video I am trying to export with a target size of around 256G (the max upload to Youtube). The media encoder took about a day to render the file, and then when it reached 100%, it just got stuck there. No CPU/GPU, but it does have about 5.5MB/s harddrive activity. I looked on the hard-drive and there is an intermediate file of approx 250G in size with the extension mkv. In the past, with smaller files, I simply waited a long time and then the mp4 file was finally written/closed, but this time.... it has been at 100% for about 6 hours. If I take the 250G and divide that by the rate 5.5MB/s, that indicates to me that maybe I have a 14 hour total wait for it to do whatever on earth it is doing. Also, previously when this encode was taking a long time, I took that intermediate file and then used ffmpeg to add the missing audio track to it. In the curren