Questions

When emailing document links from scan, it sends from my personal email address and I can't change it so they're sent from my business address, which is also my account address. How do I fix this?

I canceled my free trial but still got charged,why?

 I can't sign anymore. Please help

LinkedIn 

I've just used Adobe scan mobile app (redmi note 😎 to scan 368 pages, having enough memory on my device. While cropping images afterwards I received system message, which said, I was running out of memory. I deleted 5+ Gb of apps and other data, so I could continue, but then the system message appeared again. When I looked at app data, Adobe scan got 9+ Gb growth. I totally don't get it, why has it become so large? Yesterday I scanned three other separate docs with 300+ pages combined and didn't have such issues, having even less device memory. After all, there no drafts left, I couldn't even save the photos, three hours of work in vain

Hallo, ich habe vor 3-4 Jahren angefangen die Adobe Scan App mit meiner Apple-ID zu nutzen. Vor 2 Jahren habe ich mir ein Adobe-Abo mit einer anderen E-Mail-Adresse gemacht und nie bemerkt, dass ich weiterhin Dokumente mit meiner alten Apple-ID über Adobe Scan speichere. Nun möchte ich natürlich mein Adobe-Abo für alle Apps bei Adobe Scan auch nutzen, aber weiß nicht, wie ich das ohne Verlust der Dateien ändern soll. Ich bitte um Hilfe.

All my previous scans have disappeared. How do I restore them?Thank you 

The app ask for a wifi connection Thnaks

Why did my file size increase with Adobe Sacn app in one day?!On 3/7/24 I used Adobe Scan app on iPhone 12 to scan and email 16 pages. I got a message that said file is too large, 31.1mb to email. On 2/27/24 I used the scan app for 26 pages and the file size was 18.3mb. Same documents only 10 more pages of the same documents. On 3/5/24 I scanned 16 pages of the same document to email and the file size was 12.2mb.I use 2 form documents for my business that are 132kb and 46kb blank and 225kb and 170kb when filled in. The Scan App is so convenient for my business. Please help!

I have a scan of over 439 scans but it won't save as PDF. I can't lose these scans.

I deleted my w2 form I'm trying recover

I dont see any active subscription in my Google Play Store still charges are taken for current month

Pl send to cam scanner 

I need to change my address

Is it possible to recover an deleted file ¿!?

I hadn't opened the app for like 3 months, and when I went back to login it kept saying that I don't have access to cloud storage which is absolutely absurd given that I have a) changed my appstore region; and  b) logged in with vpn.  losing the hard copies of documents I'm looking for?I’ll be needing my documents in 3-4 days for the registration of my new job and since I can't find their hard copies for now this cloud storage really can save me tons of time and trouble. Can you please  find some ways for me to log into my account or just get my documents back if the former's not possible? Thanks a lot. I attached a screenshot of the app's response.

why can't I select more than 50 images to scan I am subscribed to the premium package

I was using this app regularly, it's suddenly stopped staring the scanned docs to my Gmail using the share via Gmail opt totally what I'd going on . I'm using the latest version pl help me  it's extremely frustrating I've tried all opts of uninstalling reinstalling signing out and in again etc  pl do help 

Over 250 pages of scans have disappeared. I got message that Acrobat Scan had closed unexpectedly and over 250 pages of scans (not converted to pdf yet) had gone. What do I do? Please help. Thank you 

Please find enclosed my print screen.I can't use my camera in the app. 

I've been trying to view the old scans that I took in 2023. However, they don't appear anywhere. I've changed from viewing recents, to "view all", but it's as if they never existed. Is there a way I can see all of my older scans? 

Adobe Scan for iOS crashes when I try to choose a photo from my photo library. Any way to fix this? Tried offloading - download the app, several suggestions on the forum and web but nothing worked so far...  I checked for updates on App Store, nothing. 

 Minhaj Uddin 

Urgent. how can i find the document i scanned with adobe scan and then converted to pdf file? stays in the cloud of adobe? i can't find it. neither in the internal memory of the device nor in the external memory card. how can i store the scanned document in my device? please it is urgent. thanks in advance   [Title renamed by the moderator]

Hi Team,  We are planning to leverage the adobe document scanner for our enterprise applicaiton ( mobile app for FinTech). We would like to know below points w.r.t. coompliance  1. Does Adobe provide a mobile plugin to integrate in to native mobile application (iOS and Android) 2. If Yes then does the plugin stores scanned document in the cloud or localstaroage of the device app ? 3. Is there any feature which will help to perform in memmory and convert the same in PDF format. So that storage can be avoided  Kindly help us with this answer so we can plan for Adobe license. Thank you  RegardsIrfan