Questions

Hello,How can I stop Adobe Scan from uploading a scanned picture to Adobe Cloud automatically? I do not want my data uploaded to Adobe's servers without my permission.If this feature does not exist, please consider adding it.

hello. I face a problem with Adobe Scan APP on my phone, IPhone 13pro, iOS: iOS 17.5.1 (21F90), eveytime this error appears. I reinstalled APP but no result. Please check attached photo.Thanks 

Somehow, all of my saved scans are gone. I don't know what happened to them. I need some answers. 

I am running the Adobe Scan App on an Apple Iphone (IOS).  It's version 21.10.26.  It used to work great, but for the last several months (it's taken me that long to figure out what was happening), it is removing scans from the app after I share them.  I like to share by sending a copy.  Can this be turned off? I don't want them removed after I share them.

First, the Adobe scanner for Androis is great, really good.But, it seems I can only store scans to Adobe Document Cloud, and on my PC I can only access them through logging in to Adobe through my browser. That is just way too hard.So, I need to either store scans in Dropbox (my preferred option), orSync Document Cloud to a folder on my PC.If I can't do either of these, then the handling of scans becomes so clumsy that I won't bother using the Adobe scanner - which would be a shame as it's a great scanning tool.

https://community.adobe.com/t5/forums/postpage/board-id/adobe-scan 

All scanned files are lost and then I log in to Acrobat Online and I can see them there. How can the files are displayed in the  Adobe Scan Apps?

My company has renewed my Acrobat license recently and all my scans for years have disappeared.I have been using the Adobe Scan app for years now, and every year my subscription got renewed but all of a sudden this time I lost all my scanned documents. My subscription comes with cloud storage as well. Can someone help finding and restoring my scans, please?

Lost backuped data from Adobe scan 

I am a new user of Adobe Scan but not a new user of Creative Cloud products. I've scanned the same document three times now using Adobe Scan.  I see the thumbnail in the bottom left corner.  I hit the upper right corner "Save PDF."  I've signed into Adobe Document Cloud on my laptop using the same ID as for my other Creative Cloud products and I am not seeing any document anywhere.  Once I hit Save PDF, I get a message on my phone saying "You Dont Have Any Scans."  This is all bizarre and annoying.  Any ideas? And yes, I have tried clearing the cache on my browser.

When I go to WhatsApp my scanned document it will snet as .bin file which can not be open.Please help

hi is there any way of retrieving back images you have scanned?I have some PDFs that I scanned 28 total, I have 11 but not the other 17 documents I did after 

Scan in a Snap with Smart Cropping and Image EnhancementThe smart cropping feature automatically detects the edges of your documents, ensuring that your scans are free from backgrounds and look professional. The automatic edge detection saves time and enhances accuracy, eliminating the need for manual adjustments. Adobe Scan does not fit the Scan to the Frame and we can not select dynamic edges as wellDocuments with different angles can not be scan nicely with ADOBE Scan  Please include above features to the ADOBE SCAN   

Leider ist AdobeScan oftmals nutzlos für mich: Es erlaubt keine dpi-Einstellung der Scans. Momentan ist die Dateigröße zu groß für Uploads bei deutschen Behörden.Ich muss die Arbeit wiederholen mit meinem alten PC-Scan-Programm.Mein Vorschlag: eine Einstellung, die die Dateigröße der gescannten Datei limitiert.

I am attempting to recreate a pdf document to duplicate what a user has done.Metadata-wise I used autopsy to view the metadata as document properties in adobe gave me nothing.I was able to find the following info below (first pic).  HOW was this file created?  Because when I do what I believe the user did - use Adobe Scan on an iOS phone I do not get this metadata at all. I get something else which I will attach below for comparison (2nd pic).  HOW CAN I RECREATE the first pic pdf?  OR how as it done?

Ich kann beim Iphone nicht mehr den Adobe Scan Ordner öffnen. Die App an sich läuft gut, aber wenn ich gescannte Dateien an ein Email anhängen will, kann ich den Ordner nicht mehr öffnen. Ich sehe kurz die Symbole und dann kommt "unbekannter Fehler". Ist glaube ich seit dem letzten IOS Update so. Hat das noch jemand bemerkt ? 

Utilisation de Adobe scan gratuit. Changement d'iPhone et clés ne fonctionne plus. Une solution??

Is there a way to put a fax number in to receive fax? If not when asking someone to fax something to me what number do I give them? 

Top application, fait son job et plus mais...Pourriez vous dans votre prochaine mise à jour inclure le choix de "sélectionner TOUT les fichiers" que nous souhaitons supprimer et non "un par un" ! ... Ce serait fantastique 👉😉 Merci 👌  Réponse du développeur :Bonjour 😊! Merci pour la suggestion ! Ce serait une excellente demande de fonctionnalité. Veuillez le publier sur https://adobe.ly/adobescancommunity et nos développeurs y travailleront. Merci! ^CA

I scanned some documents before and scanned 3 documents today.  Now, I only can see and am able to retrieve my  three scanned documents. Any suggestiom for me to retrieve all of my scanned files, please? Thanks and regards.

Please improve your service for students and teachers in iran 

I have the app on my phone. Unfortunately I had to format my phone. Now am not able to retrieve my scanned documents. Any way I may be able to retrieve them. Thanks and regards.

Is there any chance to recover files after delete it by mistake....

Trying to figur out some metadata on a pdf file that has limited metadata - HOWEVER it does have several clues.  One of the clues is:xmp:CreatorTool: Adobe Scan for iOS Now I know that adobe scan for ios did not create this as I have tested it a bunch of ways and so have others and we cannot obtain this piece of informationWhat ADOBE or other software, created a piece of metadata like this?   xmp:CreatorTool:  Adobe Scan for iOS? 

Just downloaded Adobe scan and cannot get it to send scanned file via email