Questions

One thing I especially appreciate about Adobe Scan is the feature that allows me to adjust the crop using my finger. The crop adjustment feature also provides a close-up view with crosshairs to help me align the corners. However, when I lift my finger after carefully adjusting the crop, Adobe Scan detects movement and changes the crop from its perfect position. I suggest Adobe Scan freezes adjustments when it detects two fingers on the picture to solve this issue. This way, one finger can change the crop while the second finger freezes the adjustment. This allows both fingers to lift without altering the crop. After both fingers are off the picture, I can further adjust the crop as desired by placing one finger on the crop lines and moving it. The key is to use the ability to detect two fingers as a signal to freeze crop adjustments until both fingers are lifted, even if it's one finger at a time.

I have noticed the same issue..all of my scanned documents disappeared. 

Hello, I have scanned many large (100 pages) documents during December and they are unfortunately now lost. I cant see them anywhere, I tried my luck with customer support but nobody knew how to help me. I didnt delete any of them and I am 100% sure they were saved on cloud in December because I could access them from a different PC than at my home. They also werent shown in deleted files at cloud. I am really upset, these files are very important to me, I am not able to scan them again. I am paying for Adobe Scan Premium only because I wanted to save these files, which are now nowhere to be found. Please can you help me recover the lost documents/files? I dont know if I can reinstall the app on phone as someone mentioned this as a solution to the problem in another similar post, if it would not be only for worse - could it possibly delete these files on mobile phone if they are also saved locally? So I am lost, dont know what to do. Also I would like refund for paying for premium adob

Things tried; reboot phone, sign out of Adobe scan, sign out of gmail, reboot after signing out. None of them helped. I scan, I save the scan, I try to share a copy, I tap on the gmail icon and it does not open.  Please help. This was working for years without any issues and it just started a free night ago. 

I cannot open the pdf file, it just says loading and disappears. It's not even showing the thumbnail image just a gray lock symbol. This happened after I modefyed the file by adding pages to already a big file nearly 500 pages, but it's really important for me, even tried loging out and logged in again after restarting device, same thing in the web page, can anyone help plz.

I somehow have 2 Adobe IDs and would like to consolidate under one. Most of my Adobe Scan documents were created using the account I would like to discontinue using. How would you recommend I go about moving documents from one Adobe ID account to another?

When I share a link of a scanned doucument in the Adobe Scan App (through Gmail), the link is emailed but the scanned file is also shared with a different Adobe Account that I have (different email for the account). So, the scanned file is viewable in both Adobe Accounts even though they are separate. I only want the file viewable in the account that i used to scan the doc. I don't see where the two accounts are linked (they have different email addresses) and don't know why the scan would automatically be shared with the 2nd account. Please help, thank you.

I have canceled my subscription and still my refund is not initiated. 

Does my files on Adobe Cloud will delete if I Clear DATA and Cache of Adobe Scan APP on Phone?

It's very complicated how to chose to opt out for selling and sharing my personal information. I filled several forms to opt out but still not sure I have completely opted out from all kind of personal information sharing, globally. Is these a single electronic form that I can use?I live in USA in Missouri stateThanksAP

Want to cancel your subscription? Check if you are eligible for a refund   For Annual Subscriptions   Canceling an annual subscription before the 7-day trial? If you purchased an annual subscription to Adobe Scan Premium, you get a 7-day free trial. You are not billed during the 7-day free trial period. You receive an email when your trial is about to end. You must cancel your subscription before the trial period ends to avoid charges.  At the end of your free trial period, you are automatically charged for the amount in your subscription terms.   Canceling an annual subscription within 48 hours of initial purchase? You are eligible for a full refund from the App Store. You can cancel your subscription and get a refund.   Canceling an annual subscription after 48 hours and within 14 days of initial purchase? You can be eligible for a full refund; however, for purchases made directly through App Store or iTunes Store, the

Want to cancel your subscription? Check if you are eligible for a refund   A refund depends on when you cancel and the type of subscription you purchased.   For Annual Subscription   Cancelling a subscription before the free trial? If you purchased an annual subscription of Adobe Scan Premium with a free trial via the app store, you will not be billed during the free trial period. You must Cancel a subscription via the app store before the free trial period ends to avoid charges. You’ll be automatically charged at the end of the trial period.   Cancelling a subscription within 48 hours of initial purchase? You must Cancel a subscription via the app store within 48 hours of your purchase to be eligible for a full refund.   Cancelling an annual subscription after 48 hours and within 14 days of initial purchase? You will be eligible for a full refund if you cancel a subscription between 48 hours and 14 days from the initial

Hello . I have problem with send a Scan in PDF . I try send by Messenger and i have info somethink like that. The file is too big , chosse file having less than 0MB . Usualy i send like that and i dont have any problem . I update all app and problem still the same 😕😕 

Hi there.All my scans in my mobile Adobe Scan App on my iPhone have completely disappeared since last December. I use only one account and I am the only user. The only files I find online in my Adobe account are the ones saved as PDF.Please help!Markus

After scanning, saving and attempting to share a copy a list of apps appear to use for sharing. Tapping on the Gmail app, it seems to try to launch but does not. All other apps launch and work to share a copy. Why is Gmail not?  It did just yesterday. I tried phone on and off, deleting the apps and reinstalling, always same result. Help. 

Today I made a scan and then went to share a copy into Google Drive. Previously Google Drive was always available as a share option, but it seems to be removed. Is there a way to add Google Drive back as a share option? iPhone 12 Max Proios 17.2.1Adobe Scan 23.12.13

I am having issues getting my scanned doements delivered nor can I see them when I go into the computer. I can see them on my mobile app 

Добрый день, пропали все сканы документов при переустановке приложения подскажите можно ли вернуть ??

Guys,Is there a way to get my old Adobe account scans to my new Adobe account?

Adobe scanの最新バージョン23.12.13にアップデート後、文書をスキャンすると文書の周囲(机)も、ほんの少しだけスキャン領域に入ってしまうようになりました。スキャンしたものを印刷すると縁に線が生じます。この縁の部分を消すために、スキャンした全てのページを切り抜きツールで編集する必要が生じています。作業効率が一気に落ちており大変困っています。ー有料の意味なし。早く直してくださいますようお願いします。

Good day all   i have recently scanned many documents using Adobe Scan. The scans do not seem to have loaded to the adobe Cloud Storage.  Both accounts are the same so I doubt that is the issue. Anybody available to assist? see screen shots below. 1: the files in the Adobe Scan app 2: the Adobe acrobat  3: restricted access when choosing to open the file in acrobat from Adobe Scan.         [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

in the last 3-4 weeks the upload from the Adobe scan app has slowed to a snail's pace. i am currently uploading the scan of a single page to my account. after 15 minutes the scan has still not uploaded. this was a go-to tool for me last year, now it's become a complete PITA   [Moderator moved the thread to the correct forum]

How do I import photos from my photo App on an iPhone into an Adobe scan

http://oneclickcard.com/DEEPAK PARMAR 

Buongiorno credo sarebbe estremamente comodo poter sincronizzare i file scansionati su cloud magari, dato che la vostra app dispone già di una sua organizzazion dei file, la possibilità di condividere una cartella che poi si aggiorna man mano che vi si aggiunge nuovi file. Esempio di cartella□ Fatture (cartella condivisa nel cloud)    □2010 Fatture (oggetto caricato automaticamente perché interno a cartella condivisa)