Questions

For some reason, when I am scanning books, some pictures get not fully captured. Even though I am capturing the same way all pages, and getting nice results to most pages, some get skewed or cut like in the picture. I am not sure what causes this issue, but is quite annoying. See the attached picture. First the left page looks perfect, but for some reason the right one was automatically adjusted and effectively 'destroyed'.  

Hello, Today I opened my Adobe scan app that I sometimes use for scan documents, and found PDF's appearing in my Adobe APP that I did not open and do not know how they got on to my history.  Based on the title on them, they appear to be explicit, and very immature content.  Has anyone had this experience, and does this mean my device has been hacked?  Would appreciate any recommendations because they are very inappropriate and would appreciate if the Adobe customer support could assist to have them removed.  I have not clicked on them but it does not give me the option to remove.  If anyone has had a similar issue would be interested to know how to resolve.  Thanks in advance.

I have a pd subscription to adobe scan. Why can't I see my files in my 2nd phone? 

Hi, do you have an API/SDK to integrate Adobe Scan into a Angular App oder PWA?

Hi,is it possible to integrate the Adobe Scan for iPhone into developed apps? Any SDK or API available?Thanks

I took the trial for adobe scan. Found out that it is not working for me. As it was not changing my scanned documents to word format properly. There were errors on changing them to word so canceled it three days before the trial expired. But still due to bank mandate money has been deducted from my bank account. And the subscription is getting expired on 22 June when trial ends. so the money has been deducted for the month, even on cancelling and the trail stands cancelled  and  I am not even getting premium features for the month. I am not able to understand to whom should I complain? Apple, my bank so adobe? 

Hey, i scannen some documents on saturday an now the first 20 of them are missing. Do i have any chance to get them back? It'a really important. thank you so much for your help and support! alice

I was uploading new receipts to a previously saved PDF and now my receipts are showing up as blank white pages. Please help!  

I scanned a 34 page document using Adobe Scan for iOS and am an Adobe Pro Subscriber. After sending the 34 page document off where it needed to go, I was alerted that the last 4 pages (pages 31-34) were actually page 30 repeated another 4 times.I definitely scanned all the document pages properly - the app replaced pages 31-34 with page 30.  Is this a glitch or a limitation by design?

The points that are in the corners after scanning, are not in the corner, do not move at all or move in unwanted directions. It is not possible to place the corners as it was before.

Utilizei o aplicativo e admito ser o melhor Scan mobile de documentos e livros. Minha sugestão é uma melhoria nas ferramentas de pós captura, como um giro de ângulo para enquadrar o scan no recorte A4(por conta do Scan sair torto) e poder regular o contraste das letras (que ficam grossas demais e torna ilegível em alguns casos)

Hi,I am a bit confused after looking at the subscription plan screen for Adobe Scan on mobile. It is mentioned "Do more with premium access on Acrobat Reader mobile". Does this mean on subscribing to Adobe Scan premium (mobile), I will also get the access to Adobe Acrobat premium (mobile)? Or are they two separate plans & I will have to purchase each individually to avail their respective premium features? 

Why is the quality for JPG to PDF conversion so very, very poor in the Adobe Scan app in comparison to Adobe website's JPG to PDF conversion?? One might expect the same performance from Adobe Scan app and Adobe website?? See the major difference between the two attachments 😞

Sign in not working in Adobe scan  

For some reason on my regular cameras phone documents appear as a regular rectangular piece of paper. However, when I go into adobe scan, when I put my camera on the same document the document is a square and not a rectangle. Because of this, it does not produce good pictures. It was working fine when I first got the app and now the pictures I take look slightly morphed. Can anyone help me with this issue?

Hello im using the adobe scan app for a while and recently, when I want to crop and edit the papers after I taked a scan, the app seems to be broken or something. When i move the screen or tries to position the crop lines, it do it reveresed - I'm moving the image left but it moves it to the right for example. I have a video of this happens. What can i do?Thank you.

Is there a way to retrieve scanned documents when an associated email account was closed?  My important documents disappeared six months ago and I've been slowly realizing how important they were and I need them back.  

I scan multiple pages. An example is there is color in the photo and I want to use the grayscale filter on all of the pages. I click to modify the document, I select the filter, and I select all pages. When I save, only the current page has been filtered. Is there a step that I am missing or is this an issue?

I scan a document and save it as a PDF file. Now if I try to share the PDF file with Google Drive, it always fails in the first atttempt. If I try to do it once again, it succeeds. This is very consistent.

I am using Adobe Scan (iOS) with archival documents. It is taking a really long time to save each scan and is also slow to capture the images. Do I need to compress the files I have saves already (there are a lot) or delete them in order to make it work better? If I delete a scan from the app it also deletes it from my Adobe Acrobat Documents cloud storage. Can I delete things from my phone but still keep them in cloud storage???

Hey, I went to scan another batch of business cards, but after a few I noticed that the contacts were not showing up in my Contacts or in my Outlook app. After searching, I couldn't find the contacts anywhere. Can anyone help me get Adobe Scan to save contacts in the right place? I'm using an Android phone. 

Dear sir/madam,Pdf file not send to other mail address. Send button also green, when i click on this send green button so clicking doesn't make any difference.

The App crashed while i was saving my scan.May you please send me the crash report as i really need it

Hi.I am having a problem with the latest two versions of Adobe Scan for Android. Whenever I use the Cleanup feature to erase content from a scanned document, the erased portions still show up on the final PDF, even though they disappeared from the preview inside the app.This issue persists even after updating to the latest version and trying various troubleshooting methods like reinstalling and clearing the cache.If you have encountered the same issue or have a solution to it, please let me know. Any advice would be appreciated.Thank you!

Hi Team, how to update my email address in my profile for adobe scan?