Questions

Hi, I have a prototype with some links under sub menu, and they are not working since few days in share mode. It was working lasts days but i have made some change to my prototype and re-share and now thez are not working, i haven't change the menu, just the content under pages. Any ideas ? 

I wasn't sure if this was a known issue. I couldn't find anything on it quickly. When you're trying to change the layout color and use the color picker it breaks the layout. The layout's columns will appear over all of your board's content. This is what happened to the right board when I color picked from the board to the left. There's no way to get rid of it unesss you hit undo.

Take a screenshot of something while you're in XD, and when you paste it, it's HUGE. This really slows things down when you're trying to do ultra-rapid prototyping. How can I paste at the exact size of the element I just copied?  I've seen other people with this issue on other forums but never a solution. Just thought I'd check if anyone had found a solution.  

I am new to XD and am working through the tutorials and am on Step 02: Import Content with Repeat GridPer the instruction in the lesson, I have tried to open the "chair images and text" folder which includes .txt and png files.My issue is that I can't open the folder because all the files are grayed out (as shown in the attached screenshot).How can I open this folder?Thank you.

I've auto-animated a dropdown and there seems to be an unwanted ghosted back elements in the animation even though the transpareny is set to 0. Suggestions welcome. File at this Dropbox link. Thanks!https://www.dropbox.com/s/kytsklklsli1ir3/%20dropdown%20menu.xd?dl=0 

Hi,  I'm wondering if anyone else is experiencing the same issues as I where I can't work on the same Adobe XD file with someone else because of XD compatibility version issues?  I have a MacOS Big Sur and on my Adobe CC it says my Adobe XD is running the latest version at 39.0.12, whereas my teammate has a Windows PC running XD version 40.0.22. Due to that we can't access/work on the same file. And when he tries to access the file I share I now get this error.  But I can't even update anything since it already says I'm running on the latest version, and there's no update available.  Wondering if anyone else experienced this and got it resolved? Thanks! 🙂 

Hi guys,We are experiencing an issue where a file created in the windows app seems to be incompatible with the mac app.Even though the mac app is the latest version and up to date from the Creative Cloud library.Any advice?

Hello, I have Creative Cloud through a  Graphic Design course at my University. I have been using this membership since the beginning of the school year, since the beginning of September, and it has worked flawlessly until yesterday, even when I bought a new laptop and installed it on there.  Yesterday I was unable to open an XD file my teacher sent me due to it being created on a more recent version of XD than the one I was running, even though Creative Cloud informed me that all of my programs were up to date. I decided to delete and reinstall XD, to see if that would fix the issue, and to my surprise XD completely disappeared from my computer! The error I obtained when I went to the web and tried to install it was "XD has not yet been made available for this device" with no error code, despite me having it installed 4 hours previously. Since then I spent all yesterday and most of today trying to fix this issue, including reinstalling creative cloud multiple

In our UX-Team, we are using synced folders to store all of our XD-Prototypes. Why? Because we we didn't find a better workflow with Cloud, as a XD-File belongs only to one user and you always have to invite the team to be abel to work on that file. And a lot more problems. Anyway, since the day we started working with synced folders, we have dozens of Conflicted Copys in our Folders, with diferent dates and filesizes. After a time it is hard to determine, which is the most recent file. Or can we always delete those conflcted Copys? Waht can be done to avoid these conflicted copies? Thanks.

Hey everyone! I'm trying to get the hover states in the example video to always be at the top, I thought this would be as simple as arranging the hover state to the front but it seems you can only have one at a time. Is there a way to do this?Thank you,Harvey

Hello, I can not delete some of my components any more. Right click on a component, the only options I have are 'highlight on canvas' and 'relink' or 'edit master in source document'. The component is not in my document any more, so I don't know why I can't delete them. Anyone has the answer?   <The title was renamed by moderator>

In the image you can see all screens that are blue are actually connected but the last three artboards are not connected, why? Please help me out. I also included below the image where you can see it have interactions, maybe there is something missing so you can guide me better, thanks. 

1. Cannot change language (Chinese culture)2. When the layer is shifted to the top layer, you can see that it is the top layer in the object hierarchy area, but the work area reaction is still covered by the bottom layer object3. Remove the object, the object next to it will also be removed, change to close the eye, the object next to it will also be turned off, (currently the transparency is reduced to 0)

Hello all, just started to learn this program and encountered a problem, I can not move the object by millimeter, and it moves about a square, and I can not put the object exactly between the two objects. I would be very grateful for feedback on how to do it.

Currently if the artboard is larger than the screen being viewed on and it is set to something like 100% rather than fit-to-screen, the artboard is anchored to the left rather than centered. Is there anyway to change that?

After Adobe massively soiled the bed (forgive my language but that's the only objective sentiment) with the 2022 AE/ME update I had to roll back to a previous stable version of AE/ME. Now when I try to export multiple artboards from the Adobe XD version 45.06.62.17, After Effects 2021 freezes on import and doesn't import comps from XD.Unfortunately I cannot roll back XD to a previous version because all XD files were created in the latest version and do not open in a previous one. My only work around at the moment is to export PNGs and import that into AE but that's an extra step, if anyone has a better workaround/suggestion please let me know. MacOS v11.6iMac (Retina 5K, 27-inch, 2017)CPU: 4.2 GHz Quad-Core Intel Core i7GPU:  Radeon Pro 580 8 GBRAM: 32 GB 2400 MHz DDR4 thank you.

I´m workin on MacOS Big Sur with German language settings. Somehowe this leads to unexpected results in the prototype interaction window in Adobe XD.  For instance: If I want to change the animation or transition duration time within the input fields and want to use fractions of seconds, I always have to use the english (.) instead of the correct (,) which one would expect in german.To make the things worse the numbers you entered with (.) are displayed  properly with the (,) afterwards. For that reason you can´t just copy values from one input field to another and if you do there no notifaction, that you did something which was not expected from the XD language settings. The values just remain as they were before in the regarding input field.So you always have to check several times if your intended values were taken by the the program, which makes building prototypes sometimes quite awqward.(BTW: Changing just the XD language settings to english doesn´t solve the problem)

Bonjour, j'ai travaillé de longue heures sur un travail est aujourd'hui en revenant dessus toutes mes frames qui était sur mon flux ont disparue. Pourtant, sur le lien de mon flux que j'ai partagé elles sont toujours là mais sur les dossier XD elles sont introuvables.

I'm having three problems with the scrollable groups preview. Because of these flaws, the prototype output looks terrible. Make a scrollable group twice the size of the artboard. Preview is operational, and once published, it reveals three problems.1. A vertical scroll bar appears on the published preview. It's quite vexing.2. The website display is coming down (vertically)when scrolling.3. The highlighted region of all buttons on the page flashes when scrolling in the published preview.Enhancement. Given an option as the objects in scrollable groups Please resolve these problems as soon as feasible. Because of these difficulties, the design is useless. Window's core intel i5 dell latitude.

Hello! I can't use my libraries, see the layers I got or open the plug in seccion on xd, I tried on different xd files and with short cuts but nothing has worked. I clicked them and they look like It but i cant see the options or anything. I really need to use them to keep on working.  I'm using the last  Xd version aviable 

A few minutes ago, all the shared links stopped working.I've gotten many reports from my clients. I think this is the second time this year it happened during working hours. Adobe  XD could you please stop surprising me?   my clients thought were my problem 😞

It's been 6 months now since I switched from my 5k imac screen to a 4k pc screen and I have a problem with XD render. My lines & stroke are not pixel perfect and it's really annoying in daily use.Is there any way to make it work?I'm attaching an example of the same stroke duplicated.If I move it with the keyboard arrow sometimes it becomes sharp sometimes blurred.

In XD, when zooming with my external mouse on my macbook pro, normally I hold Command+Scroll Up to zoom in. This works fine in photoshop. However, in XD, it zooms out instead of zooming in. Scrolling the page goes in the correct direction, it's only reversed while zooming. I understand macs in general have scrolling issues. OSX has been stupid for a long time about external mice scroll direction. As such, I use the Scroll Reverser app to reverse the scroll of my mouse, while preserving natural scrolling for the track pad. This works fine in every other application I've used, including Photoshop, but it looks like XD has a bug with this.  On a related note, XD should really support scroll zooming without holding Command. Photoshop supports this, and it's the standard for every CAD application. Macbook Pro 16in 2019OSX: Catalina 10.15.7XD Version: 33.1.12.4 (Starter), Creative Cloud Sync 4.3.60.8

Hi all, I try to google all about this question, but I can't find any soultion.  Do you know how to do a carousel, but it come with different size and with animation when we swipe on screen.  Here is the image:This is just a example. As you can see the left and right pictures are smaller than the middle one. Therefore, how do we moothly display when we swipe to the left? (BTW, I'm doing prototype) Thank you