Questions

Hi, it is impossible to export my photos to png.I never had this issue before, I made the last update yesterday it seems to be the problem ?  The message I receive is "there was a problem with your export" but no explanation. But how can I do now, should I uninstall this version and reinstall the version before ? thanks for your help I feel nervous I have to give my work to my webmaster.  

Im in desperate request for help from anyone who knows how to reach to someone in Adobe I had a creative cloud all Apps account since 3 years plus for our organization work. This year when it came to renewal on 15Oct2021, we asked for discount due to the pandemic situation etc,  so was suggested by the team person (Megha Rastogi) , on 05th Oct 2021, to change from Team to Individual , we went and changed from our company account from Team to Individual , and assured all our cloud data would be transfered, the shocker is once it was done. All our data from 16Oct2021 in the cloud has disappeared. All our clients and company work for the past 3 years plus has gone.End number of calls to USA, no responseAssurances that someone will call back - no one has Then we get emails with case ID and popup messages if you dont reply to the case it will be considered closed. All logs files asked for submitted , just no resolution. Also the part where our XD links can stil

Does anyone know why this is happening when I preview a long webpage?Its showing the whole page as opposed to screen size.

Since about 2 weeks, I am unable to save any new document to the cloud.Even when I create a new, completely empty document, I just get this:It's saying that it is saving, but it is never stoping saving. I can leave it for hours and not do anything, but it just won't finish saving.Adobe Xd as well as Adobe CC are up to date. I tried restarting my Mac a couple of times, but it just won't work.

I have a maseter library that I created. Somehow all the links to it broke with the latest update. When I click on the red link icon to resolve broken links it takes me to the "Browse Share Libraries" window. The problem is the library I created is not here. How in the world do I get it to show up and why is this so broken? The last update where you can't share components across mutliple files has caused such a mess.      {Title Renamed by MOD}

I have a bunch of folders with my designs uploaded to the creative cloud. There is no option to share the folder just the individual files themselves? There has to be a way to share the folder right? When I select the folder there is no option share.

Hi, anyone knows if we can change the pixel's mode to percentage in Adobe XD?  I'm keeping trying to see the percents, instead of pixels, between objects but I really don't know how to do this.   The developers are keep questioning me, but I don't really know.   <The Title was renamed by moderator>

I have an indesign file with layout options for a widget that needs to be converted into Xd for the development team. Anyone know the best way to do this?     <Title renamed by moderator>

Adobe XD Version: 44.1.12.5Operating System: Windows 10 Pro I'm certain this is a low level bug and I did not see anyone else in the support forum with this issue. Everyime I link to a prototype state or another artboard, the initial desitnation is populated as a blank, instead of (none). When I go to set a destination, no matter the option I choose, It then changes the selected option to (none) or the same blank state. The I have to once again select the appropriate destination. It finally gets done, but it's more of a workflow hinderance adding 1 to 2 more additional unecessary interactions.  This only began to happen after the last update. There always appears to be "fun" and "interesting" issues primarily with prototyping in Adobe XD after every update and I always end up back here in the forums to double checks other users reported errors.

Compre Adobe XD y no me deja exportar en pdf , porque?   You need to ask program questions in the forum for the program you are usingTo ask in the forum for your program please start at https://community.adobe.com/Moving from Using the Community (which is about the forums) to the correct forum... Mod

Greetings! I am working on a rather large project and built out several interactions with components that link several pages. Long story short, for whatever reason, the hundreds of prototyping connections I made either work or disabled. I checked the wireframes and prototypes to make sure that connections are made or still present and everything is good. I do not have a box checked to preserver page scrolling, and several of my buttons are set to jump pages after a tap and light color shift. Just curious if XD has a limit or if there is some kind of bigger issue at play here. Took hours to set these up, and I made sure to test them frequently before wrapping up to present. I know they work, and it is just frustrating to see them static.Please, any suggestions would be greatly appreciated!

Is there any way to move my XD cloud documents to another profile? 

Hey all, just looking for some advice on how to make so when i transition from one page to another, scrollable, page, it'll load at the top. Seems to really break the immersion loading midway up the page. Many thanks   {Renamed By MOD}

Hello there. I've recently installed the creative cloud on my Microsoft Surface to co-work on a XD project with 3 other people in my class. It won't work for me, although I removed and re-installed XD again. Is there any way to fix it because it's very urgent and we have to get it done by the end of the week! 

Hi everyone,Newbie here looking to see if this would be something I would do inside Adobe XD or not. I am creating a website with data. Is it possible for this data to be converted into a PDF like Quickbooks does when creating an invoice? Much appreciated,Zyad

Hey buddies,it happens to me with a few fonts: as you can see, I can use the font but it's Regular all the time, I can't choose the weight... I use this font on Adobe Illustrator, PSD, and it works well. It happens to me with more than one font... Anyone knows what can I do? I tried re-installing the font but doesn't work 😞thank you so much Gisela

Hi everyone,    XD 45.0 brings to you two of the most awaited features: Video import and playback, and support for Lottie animations.  To update your current version or to download it, see this link.    Video playback    Lottie Animations  Share designs to Behance Import videos, adjust settings, set playback options, and wire them with other interactions. Import Lottie files, set playback options, and wire them with other interactions. Share a design from XD to a new Behance project, and publish the project.   Please check out this link for a detailed description of these features.   To allow for more focused discussions on these features, I am locking this post. Feel free to share your feedback on the dedicated community posts. Video in XDLottie animations in XDShare a design to Behance   Post away! Sujatha Reddy  

I am working in collaboration with another designer in the company, and as she prepares and updates a part of the design for which she has invited me to edit, I open her document on the cloud but right before it finishes loading on my device, Adobe freezes.  Is there a way for me to diagnose what problems could be arising? Or, what are the most common issues that could be causing this? Thank you.

Hello everyone,I've been having an issue with one particular prototype lately. When I open said prototype in the XD mobile App(tryed various devices, both IOS and Android) the Prototype doesn't open in the already set home screen, it jumps to artboard Nº47 instead. This problem is exclusive to the mobile app, when I open the Prototype on a shared link(web browser) the starting screen is the intended and set home screen.I've tryed changing the home screen to another screen and back to the desired home screen.           - Problem persisted, the home screen never changed when I opened the prototype on the mobile app.I've tryed reuploading the file with a new name and deleting the "old one".          - Problem persisted, the mobile app keeps opening the prototype on artboard Nº47.Tryed both updating and reinstalling the mobile app on the device.          -

hola, tengo un problema cada vez que abro cualquier aplicación y trato de abrir mi biblioteca aparece el siguiente mensaje "Se produjo un error al inicializar Bibliotecas Creative Cloud" y ya intente todas las opciónes que da Adobe y nada funciona. espero alguien me pueda ayudar y muchas gracias.

  

Hi,I have trouble sharing my XD prototype. There are 9 artboards in my file with some links between them.The thing is when I try to share my prototype I have this error message : "You're disconnected. Check your Internet connection and try again." (attached screenshot).The error message appears some time after the upload has begun (usually crashes around 60 or 70%). My Adobe XD version is : v 44.1.12 (up to date)And I'm connected to Internet via Ethernet from work. So far I tried to :Disconnect and reconnect from my Adobe Creative account.Share my prototype from an Adobe XD file saved on the cloud and saved on my computer PS : I did some testing and It doesn't happen on small files. My Adobe XD files weights 57mo. Thank you

Updated XD and now i can't type anything, leave alone saving a file. Tried Alt + Tab, no success. Any help will be useful.

I got a problem when open any XD file, it will stuck in there forever, tried to Create New file but it also won't appearTried re-install many time, tried Adobe Clean Tool but won't work any help here pls [Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from generic Cloud/Setup forum to the specific Program forum... Mod]

Hello  i'm trying to install some plug-in for XD but thay ask me for my ID and passwordso i put it but it doesn't work it says that it is wrong...i dont know how to do, i try to change my password try to log out log in and nothing works can you help me please?thank you