Questions

We made an illustration on Adobe Illustrator which contain some elements with Gaussian blur. Afterwhat we export the illustration as a SVG and then import it onto Adobe XD. Once imported on an artboard and  "Mark for export" the SVG we update our shared link for developement with the Downloadable assets checked.When trying to downlaod the assets (from the shared link) there are only 2 choice available: PNG and PDF file format. SVG file format only appears as an option when we remove the Gaussian layers from the SVG.So it appears that XD have some trouble to render SVGs with Gaussian blur and thus export it.

Hi!Ive uploaded a an xd file on the cloud and i wanted to check it on my smartphone. Live preview is not working anyway but now also the cloud preview with the smartphone seems to be having a lot bugs.ive reinstalled adobe xd on my desktop as well as on my smartphone. I am using an android phone. I can see the xd file on my smartphone and when changing the name for example it is showing me the changed name and also the last update. When i want to open that file, it keeps loading and loading and loading and loading and.... "0%" => all the time.Btw: It is also not possible to create a developer link to share the assets with my developers since today. Ive created another Post for this issue as well.PLEASE HELP!I have the latest versions of adobe xd on the desktop as well as on the mobile. I am using windows 10 and all updates have been done.The adobe xd file is nearly 200mb big! It was my first thought that the size is to big but i have many doubts on it.What can i do!?!?The Tittle was

I am having this issue for months now. My technician and I have tried all the possible ways to figure it out, including all the steps suggested by the Adobe Community...

Hello,I have problems with my adobe xd files I get an error when trying to open them I get error 86 and I don't know how I can fix them since the new files that I am making are also being damaged with the same error. Can anyone please help?

Fonts installed on my PC aren't showing up in Adobe XD, how do I add them?Edit: I should clarify when I say installed I mean activated via a font manager (FontBase, NexusFont, etc.) They show up in Photoshop, Illustrator, etc.

I have found a rather problematic conflict between the scroll group option and the "Fix Position When Scrolling" option, which unfortunately renders the new feature useless for about half of my intended use cases for it. Details below.Steps to reproduce:Create an artboard taller than the viewport height (simulating a vertical scrolling mobile experience)Create a group intended for horizontal scrolling within the viewport areaApply the Horizontal Scroll option in the sidebar (optional: preview to ensure it's working correctly)Check the box for Fix Position When Scrolling Expected Outcome:In my design, I want this to be a fixed UI element that stays fixed at the top or bottom of the screen while the rest of the content scrolls by. So I'm expecting the scroll group to horizontally scroll because I've checked that option, AND I'm expecting the group to be fixed in position because I've selected that option. My expectation of this outcome is reinforced by the tool UI because selecting

I tried to copy the code of my prototype but when I emded it to my portfolio, It shows a "make it your own" overlay on my screen out of nowhere and I have no idea how to get rid of it      <Title renamed by moderator>

Hi, we use shared links to share our created content with our clients. These links are often used / stay active for months. This week, a designer left our team and his account was stopped.Now all of the links that he created during his work, stopped working and are no longer accessible by our clients. Attached error messages is displayed. Is there a way where I, or an admin, can manage all the links that have been created - transfer them to my account and reactivate them?  

For whatever reason, my Xd project is displaying incorrectly when I attempt to interact with the embedded code. I am not sure if this is an issue with Behance or an issue with my project in Xd, as this is the first Xd project I have ever created.  The below screenshot shows how it displays in fullscreen after I click on the interact button: How it is meant to display:   

Hi I was Using Xd Last 2 Years but Today I am Working on a Dashboard & Suddenly My Xd is Closed Automaticly. so I started it Again and I see My File is not upgraded But Dashboard link is Working properly so pls help me. How I get my Open File Backup & It's Very Urgent Work. I don't Have Time To Do it Agin. Pls me here https://xd.adobe.com/view/4e8d62b0-1a5e-4a1e-b693-c36b2e8f43a2-1bde/?fullscreen

Hi, I'm trying to update/create public link for 2 days and it stuck at 100% and does not complete the process.it's not about one specific file, it happens to all my files nowI have uninstall CC and xd and install them again but still have this problem

Hi Team,We are using Adobe XD plugin in our Jira application and this plugin is enabled for 2000+ Jira projects.Now we need to validate in how many and in which Jira projects this plugin is being used or it have Abode XD data associated with it.It would be great if you could help us with the required information.

Hello,I am using small XD prototypes for user testing.Prototypes run fine when played form XD software, but when played on any laptop/ phone browser using links, are extremely inconstant and slow at times.I tried test micro interactions with few XD prototypes using user testing, it was utter failure because when users viewed the prototypes the desired effect was just not there because of laggyness and unpredictable behaviour of prototypes. I cannot control test users devices/ browsers or anything else. I expect a prototype to run the way it’s designed. So far it’s been a failure. 😞 

Whew this has been a head scratcher!  If I have items with transparent fills, or images imported and opacity set lower than 100% the resulting exported PNG shows it with 100% opacity.  To be clear, I'm working with art boards with a fill set to black. Also happens if I create a black rectangle as a background.  If I export to After effects, it looks fine, UNLESS I create a black background. Then every element that was semi transparent looks twice as transparent as in XD. It's a real mess.  If I place a black rectangle behind everything in XD, everything looks great. BUT - If I export to AE, all opacities jump up. With thousands of elements (I do FUI design) - this is a daunting task to fix.  Haven't been able to find similar issues on forums etc. so I hope it's just a recent bug. Let me know how to fix.  Thanks! // jayse PS - one fix has been if I group an image and set the GROUP's opacity to say 20%, it will ex

Hi, I have problem to open AdobeXD . When i click on the icona the program start with the splashscreen with the logo but after that notingh appen. - no error- 0% memory usage- nothing i've tried to :- i had try reinstall adobe xd - i had try reinstall the suite- i had try to install a old version of XD ( with this i can run one time the application then the same thing)- i had try tofollow the solution at this video https://www.youtube.com/watch?v=NVd73wFid4M- i had try to change the permission to the files vcruntime140.dll and msvcp140.dllBUT NOTHING.I don't think could be a hardware problem ( AMD ryzen 9, 32gb ram, Nvidea card, ssd) i work on a windows 10 pro and i try to open Adobe XD 55.2.12. Any solution?  

Clicking on the get ui kit from menu in adobe xd, leads to adobe Error 404 homepage, I am a student and learing adobe xd and I dont know how to use please help

Hello!I have a problem with my Adobe XDPower was cut while saving the file (I'm from Ukraine...)The file was stored on google drive and now I can't open it.The message reads: "There was an error opening the file (Error code: 88). This is not a valid XD document."Help me please!---The following file has been uploaded on Adobe LogCollector Portal:File: AdobeLogs_20221213_142423_140-mac-GS.zxp

For a very long time now XD has been causing a weird crash on my computer, and I don't even know where to begin troubleshooting it. This crash can happen as soon as 3 minutes into work, or it might take a few hours (usually takes from 30 min to 1hr), and the way the crash happens goes something like this. When doing an action, like moving an object, renaming a layer, or editing with a component (I observed it happens more often when dealing with components, especially when inside multiple ones), my PC suddenly freezes for a few seconds, and when it regains control, a lot of things are crashed and weird. My audio driver crashes, my internet connection is cut, my keyboard only works partially and XD becomes almost entirely unresponsive, although it doesn't closes. The only way to fix it is by forcing a shutdown, because even a regular shutdown doesn't work (it hangs on the "Shutting down" screen). After starting up the PC again, it usually means the cloud save is corrupted and I'm f

So recently I started having this following problem, it happens only when I test the prototype on my mobile phone with Adobe XD app.The problem looks like this.So while working in Adobe XD as you can see , everything looks like it should be, I don´t know why is it happening, can someone tell me, because it´s important, espeacially when I want to shot the working prototype to my clients, and they see this.

Hello Adobe Xd,I am using windows os. and I am not able to view live project previews on my phone using a USB cable just like iOS. I know there is an android app for xd for project preview but every time the designer needs to update a link and refresh a project again and again in the android app. so it takes more time. and windows users troubling by this process. so is there any other way to solve this problem?

Hi Team I want to save my file in older XD version, i am facing issue while sharing the link, it will rearrange the sequence  of artbords, so i wanted to try saving this file in the older version,    I want to revert my Adobe XD to older version, but while i install the older version, the file dose not support which has already created in latest version XD, either give a option to save my file in older version, or allow to open the file in any version so that we can contineu our work by the time you will fix the mess that created in latest updates.   <Title renamed by moderator>    

Hi I own a MacBook Pro and recently added a keyboard function so I could type in Korean. And for some reason my Adobe XD app is now also in Korean and I can't change it back to English. I've already tried everything I've read on the internet but nothing works. I've looked through the 'help' menu, I've deleted the Korean keyboard function, I've un-installed and re-installed the Adobe XD app, but nothing works Please help me!

Hi all.I had a free adobe XD account since 2020, later on and because I was required for google's UX Design course I had to accept a student package proposed by them in order to complete the course and had no alternative but to change the package. Now you come and cancel the free account I had originally if not to subscribe to your services - This is not a fair procedure

how do i update an image that has been modified? I dont see an update link like in indesign?I make a slight change to a photo i expect to go back and be able to update it 

Hello !I am working on an enterprise mobile app. This app will be used on Android smartphone. This phone have physical scanning buttons to scan QRCode. In our app, the users need to scan QR code.For user testing, I want to prototype the use of these scan buttons to animate to an other artboard but I didn't succeed. Is anyone have an idea how I can do that ?