Questions

I know this looks like it's a Windows issue, but it's only happening with Captivate-related files, as far as I've identified, so I want to check with this community.When I re-save a CPTX or re-publish to a ZIP, and then go to Windows Explorer, the Date column does not update to Date Modified (it stays at Date Created).In that screen shot, the files that were modified and resaved in/from Captivate are showing the "Date Created" instead of the "Date Modified" in the "Date" column (yellow/red highlights). The green highlights are files saved in/from different programs (e.g., PPT) and the "Date" column correctly shows the modification date. (For the record, non-highlighted rows were saved once and never modified.) Anyone else seeing this? Know how to resolve it?  Thanks for any advice!

I have added the closed captioning text to the slides, checked the show closed caption check box in settings, but they do not appear when viewing in HTML5.  They DO appear in any other preview.  The rest of the other slides with audio are working fine.  Any idea what is wrong?

 Version 2019 HiI have seen this question been up before but they are getting really old.So I wonder. Is tgeir a way to change all the fonts at once. I know I can change them one object at a time to use object style manager but I have some trouble to figure out on how to use this to change all the fonts.BrRobert

Hello, This is Maram from Saudi Arabia. I would like to buy Captivate 2019 Perpetual full License. Is this License working in Saudi Arabia? Can I buy by using Visa Card?I will order from this link:http://www.Adobe.com/products/Captivate/buying-guide.htmlis this link correct? Thank you

I have a course that doesn't have any questions or a results slide, but requires the learner to acknowledge a statement at the end of the course by selecting a button.  In addition to the "I Acknowledge" button, there is also an "I CANNOT Acknowledge" button.  Each button is setup so that it is included in the quiz reporting (a 2 if the statement is acknowledged, a 1 if it is not).  The idea behind all of this was that we could run a report from our LMS and use the score to see who acknowledged the statement (score of 2) and who could not (score of 1). The problem is that some people are selecting both buttons and are scoring a 3.  So, I need to revise the course so that it is only possible to report either a 2 or a 1. The easy way would be to set it up so that when the learner selected one button it disabled the other.  But, there are potential consequences for selecting either answer so I want to give the learner the ability to change their mind or

I have content that only requires viewing all of the slides in the lesson to mark it as complete.  However, I'm not sure how to set the system up where it shows the learner which slides they've already seen or which ones are left to view in order to complete the training.Does anyone have a link to instructions on how to accomplish this?Thanks!

Hi,In Captivate it is possible to check if the learner got a Mobile OS using $$cpInfoMobileOS$$.But I need to detect if the learner uses either Android or iPhone/iPad. Any clue how I can use something like:function() { return navigator.userAgent.match(//iPhone|iPad);/Jacob  

We're experiencing issues when publishing scalable HTML5 courses and viewing on the iPhone 11 (tested in both Chrome and Safari). The courses crash on some of the pages where we have used customised advanced actions and states. These have always worked in the past so no idea why they don't now. We have gone through each page, rebuilt from scratch and tested in new documents but the issues still persist. We've been pulling our hair out trying to find a solution. Happy to upload a development file for review. Using Captivate 11.5.4.613 on Apple Mac Catalina 11.15.2

Bonjour,Est-il possible d'ajouter une police dans Adobe Captivate  ? Je ne vois pas comment faire.Merci. Is it possible to add a font in Captivate ? I don't see how to do it. Thanks. 

I know it is possible to add a text box that show the slide nr but it would be great if this was just an built in function in captivate that you could turn on and off. Maybee I got it worng but when adding a textfield in a project with 100 slides. I then need to go back slide for slide to remove it?BRRobert

Hi, I have a problem using the Adobe Captivate on my Macbook Pro.Mac System: macOS Catalina 10.15.3(19D76)Captivate Version: 2019 Release 11.5.4.613 When I start to creat a video demo, it pops up a problem says the Webcam is Busy, but actually I did't use/open any Apps or Any softwares but Captivate. I attached a picture regard the problem I met. It would be highly appreciated if anybody do knows how to fix this issue. 

Hi, my IT colleagues have granted me Adobe Captivate on subscription basis. I cannot find Adobe Captivate in Creative Cloud. I have managed to find somewhere to download it, but it asks for a serial number. My IT colleagues are at a loss about where this serial number is found. Please guide me on how to move forward. Thank you.

Hello Community,I have several projects with multiple slides, and I'm looking for a way to have all the objects in the timeline to start at a specific time (for example, 00:05/00:01 second gap).All the objects in the timeline appear from 00:00 by default, and currently these are being adjusted manually using mouse of keyboard shortcuts, which is time taking. Please do let me know if there are any options to achieve this.Thank you,Kiran.

Hi....We had license for Adobe captivate 7 and created video files and published in SWF format. But As you know the Flash Player is not supported in 2021 year. We dont have Cptx source file as of now. Is there any possiblity that we can convert the SWF format file into html5 without having Cptx source file.? Please advise.

So I have completely close captioned a 5 minute video. The edit has changed and I have to replace the current video with the new edit. Seeing as CC is directly linked to the video object (slide video) currently in place it appears that there is no way to swap a newly edited video in its place without losing all the closed captions which are linked to the video. I have tried to "export" the CC information but it says there is no CC information to export. Very confused. How do I do this? Or have I found a new feature that needs to be added to the software?Joe

Hi all - Is it possible to have a hotspot quiz question auto-submit once the user clicks in the right area? By default it looks like an animated bullseye graphic shows up where the user clicks, and then they have to click "Submit" to see if they got the question right or not. I'd like to change this. For reference, my question only has one hot spot. I'm asking learners to locate a specific area on the front of a credit card. Thanks in advance!

Gentlefolk,I see this has been discussed before, but with no strong interest in munging variables, I was wondering if there were a fairly easy solution implementation of the one-course-many-quizzes-one-score question. The most common solution I have read about is having one course split into several projects, each with its own quiz. This solves the problem of, with failure, just returning the learner to the top of the related quiz, and not forced to take the entire course over again, that is the result of having one quiz spread among several modules in one project.But I don't know how multiple projects can be folded into one SCORM project that would result in determining a final score for the course that is composed of several modules, each in their own project. Nor do I see how, on an LMS, one could move among content that would call several Captivate projects.Illustration: for a course in Underwater Basketweaving, you would have modules for:Selecting the Type of WaterSelecting t

Hello,I have completed my first Adobe Captivate 9 project and cannot figure out how to get it to play on our web server. We checked on Google Chrome and the file imgmd.json is coming back as 404.We have enabled .json files to work on our website. The module works fine when I play it internally but when it is uploaded to the web server, I get constant loading screen.  My IT department doesn't know anything about Captivate and this has gotten a little too technical for me. Does anyone know what I need to do to get the module to play?Just a few more pieces of information.1) I'm not using an LMS because there are no quiz scores or information we are collecting2) The project file is about 40 mb3) My company's website is httpsAny ideas?

Hi, I've recently purchased Adobe Captivate and have a VIP account and can see the license has been assigned to my email, but can't find theh actual license number to enter on the program. Does anyone know where I'd get that info?Cheers Orla

Hello, our company is located in Russia and I can't find prices for corporate use.

Hi Captivate Gurus,When I drag an object in the timeline (or attach audio that makes the object last on the screen for a specific amount of time) is there a way to keep the same relative position of all ensuing objects? Currently if I drag an object to make it last longer on the slide (say the time the instructor cut-out is on the slide initially before an activity ) no other objects change on the timeline, and therefore th         ey end up overlapping.Let me know if that doesn't make sense. 

Hi Everyone When I start to record the screen as a video, it doesn't record the whole screen only the last open window, unless I did a capture of it. when I play my record, I hear my audio in the background but can only see the capture, what captivate has done before I have finished to record. also my mouse isnt visible, my little dear mouse 🙂 where is the problem what should I do`? thank you all for the support  RegardsMehtap

Hi!I’m using Captivate 2019 on Windows 10.I exported an ILIAS learning module as XLM file and tried to import it into Captivate. This, however, does not seem to work: The error message “XML cannot be imported” shows up.  I could also export the learning module as SCORM or HTML file, but am not sure how to import it into captivate.... Here's the XML code:        Is there a solution to this problem? Thanks!Lea 

Hello,I am wondering if there an elegant way to pause audio that is triggered by Play Audio action attached to a button?On my timeline I have Introductory audio that explains why learners should click one of the 2 buttons on the stage.Button 1 plays Audio 1 and changes the state of a graphic to state 1Button 2 plays Audio 2 and changes the state of a graphic to state 2I am able to pause the introductory audio using the Captivate Player ControlsI would like to pause the audio that is triggered by the play audio action (Audio 1 or 2) attached to the buttons using the Captivate Player Controls.Is this possible?Regards Richard RambarranModerator: Please do not post credentials in a public forum!

Hi, In Captivate 9 I see that the slide advancement happens only when you click Forward in the playbar. I want some slides to advance automatically. Any clue how that can be done?